Brandon Jones | Page 14

Precise information courteous response Dealership is knowledgeable about there product and friendly customer service. Experienced personnel and very good at there job. Dealership was very Dealership is knowledgeable about there product and friendly customer service. Experienced personnel and very good at there job. Dealership was very clean and easy to get around More

Helpful 0

Report | Print

Great customer service! I was told something different by one salesman but when I came in and talked with the finance manager and Brandon Jones they gave me a good deal! I was told something different by one salesman but when I came in and talked with the finance manager and Brandon Jones they gave me a good deal! More

Helpful 0

Report | Print

New vehicle We gave a excellent rating, Brandon gave us a great experience buying a brand new vehicle. He was very nice, friendly and very knowledgeable and court We gave a excellent rating, Brandon gave us a great experience buying a brand new vehicle. He was very nice, friendly and very knowledgeable and courteous. More

Helpful 0

Report | Print

WIll say anything to get the sale and lie about promises I purchased a brand new Fiat 500c Abarth from them. It came in with a chipped up hood on it and I was promised it would be "taken care" of. They broug I purchased a brand new Fiat 500c Abarth from them. It came in with a chipped up hood on it and I was promised it would be "taken care" of. They brought in a guy to "touch up" the chips and the hood should have been repainted. FCA pays for this on new vehicles. They are stating that they never agreed to this and I said many times that I will go ahead and purchase the car (even though it was not the same as the one they showed me photos of) as long as the hood was repainted. They stated that a Perfect Finish guy would be working on the car and failed to inform me that it was not to repainted. I also only got one key fob and it took them over a month to get me another one. I called today and they have had the keyfob for over a week and mailed it out yesterday. I expect 100% to be taken care of or I am contacting the BBB, the Indiana Attorney General and I am also already on the phone with Fiat / FCA trying to get a satisfactory resolution. They never return phone calls, they always give you the run around and I WOULD NEVER recommend anyone to buy from them. It is sad too because I have purchased from them in the past and always had great service but this is just down right pathetic. They wait until the very last second to respond to BBB complaints and still lie. They did send me my key fob 2 MONTHS AFTER I bought the vehicle and I had to PAY for the postage. It wasn't wrapped to protect, just thrown into an envelope too. DO NOT buy from this place. Their Facebook page is full of negative reviews and they delete visitor posts when they know they are wrong! More

Helpful 0

Report | Print