Brandon Jones

They were friendly and professional. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. More

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I received prompt personal and professional service in a fast and friendly manner thanks Brandon! fast and friendly manner thanks Brandon! More

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Every time I have a question and I ask a lot of questions, they dig to help me find the answers. Just one thing no one has seamed to know how to change for me. But I'll keep asking until I've ta questions, they dig to help me find the answers. Just one thing no one has seamed to know how to change for me. But I'll keep asking until I've talked to everyone about it. More

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Fast and efficient service. I was impressed with Brandon with how he listened and then presented options. Waiting time was minimal. Thank you. I was impressed with Brandon with how he listened and then presented options. Waiting time was minimal. Thank you. More

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My experience was with the service center, had a Monday morning appointment dropped off my truck with a list of things I wanted. I stopped in Thursday to get my truck and was told they had not gotten appro morning appointment dropped off my truck with a list of things I wanted. I stopped in Thursday to get my truck and was told they had not gotten approval from my warranty company. The new service manager got involved and got things done. More

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Issues with my truck were taken care of, but some issues came back up and they got them all fixed. came back up and they got them all fixed. More

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Fuel filters and warranty work on truck went well everything went OK customer service was excellent everything went OK customer service was excellent More

by EVECATCO Verified Customer Verified Customer

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xxxx service Won’t ever do business there again The employees suck Won’t ever recommend coming here employees suck Won’t ever recommend coming here More

by gomezsteven922 Verified Customer Verified Customer

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The worst experience I’ve had owning a vehicle, from the scheduler to the advisor to the arrogant individual who tried to tell me it wasn’t their fault. I scheduled my truck for warranty and not only was i scheduler to the advisor to the arrogant individual who tried to tell me it wasn’t their fault. I scheduled my truck for warranty and not only was it not fixed it wasn’t even touched the three days after the scheduled appointment. I will never buy and/or get service work done at this dealership. I will drive an extra 20-30 miles just so I don’t have to use them. More

by jkeiser0 Verified Customer Verified Customer

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this would be the fourth time I took my truck in for the exact same problem to your service center. I took the truck in on a Monday Friday. I tried to find out what was going on. I was told that it hadn’t e exact same problem to your service center. I took the truck in on a Monday Friday. I tried to find out what was going on. I was told that it hadn’t even been looked at yet you had a whole week sitting on a lot, and nobody looked at it, I was told that the following Monday the mechanic would be looking at it and finding the problem. Starting at Tuesday, I texted for an update of what they had found. I sent several text messages that never got answered finally Thursday or Friday. I got a message back. Send it would be Monday again that the car would be looked at two weeks now you’ve had my truck. again the next week, the third week, I sent several text messages that were not answered. Finally got one back middle of the week that said basically they didn’t know what the problem was, and they were trying to contact some body to determine what the problem was. Inform them that I needed to Truck back by Friday, the end of the third week I was told I could pick the truck up and would be contacted when they heard back from whoever they were waiting on about the problem. when I picked the truck up, it was covered in dirt and bird xxxx. I was told by the person that picked me up to bring me to the shop that they would check with the mechanic and I would be notified within a few days when I could bring the truck back in so they could immediately get started on it. That was 10 days ago. I also requested when I picked the truck up a print out of the history of this problem, the exhaust filter, That you have performed over the last four times. Never got that and even though they knew the filter was full, it was not cleaned out, which would’ve been nice to have it at least clean one more time when I drove the truck until “they got back to me”. only thing left to say is unfortunately I can only give you one star there’s no negative star. if you need another copy this don’t worry should be able to find it on my Facebook page More

by gforce52 Verified Customer Verified Customer

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