Brandon Jones

The people who work at Shottenkirk are customer satisfaction specialists. Oil change and tire rotation for my Jeep Wrangler were completed in the most timely fashion. I was offered water and coffee satisfaction specialists. Oil change and tire rotation for my Jeep Wrangler were completed in the most timely fashion. I was offered water and coffee, while in the spacious and comfortable waiting room. There is also a nice seating area outside for those who need to stretch their legs and breathe fresh air. I will be returning to them for all oil changes in the future. More

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They were friendly and professional. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. I didn’t have to wait long. I enjoyed looking at new vehicles they had on show room floor. More

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I received prompt personal and professional service in a fast and friendly manner thanks Brandon! fast and friendly manner thanks Brandon! More

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Every time I have a question and I ask a lot of questions, they dig to help me find the answers. Just one thing no one has seamed to know how to change for me. But I'll keep asking until I've ta questions, they dig to help me find the answers. Just one thing no one has seamed to know how to change for me. But I'll keep asking until I've talked to everyone about it. More

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Fast and efficient service. I was impressed with Brandon with how he listened and then presented options. Waiting time was minimal. Thank you. I was impressed with Brandon with how he listened and then presented options. Waiting time was minimal. Thank you. More

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My experience was with the service center, had a Monday morning appointment dropped off my truck with a list of things I wanted. I stopped in Thursday to get my truck and was told they had not gotten appro morning appointment dropped off my truck with a list of things I wanted. I stopped in Thursday to get my truck and was told they had not gotten approval from my warranty company. The new service manager got involved and got things done. More

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Issues with my truck were taken care of, but some issues came back up and they got them all fixed. came back up and they got them all fixed. More

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Fuel filters and warranty work on truck went well everything went OK customer service was excellent everything went OK customer service was excellent More

by EVECATCO Verified Customer Verified Customer

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xxxx service Won’t ever do business there again The employees suck Won’t ever recommend coming here employees suck Won’t ever recommend coming here More

by gomezsteven922 Verified Customer Verified Customer

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The worst experience I’ve had owning a vehicle, from the scheduler to the advisor to the arrogant individual who tried to tell me it wasn’t their fault. I scheduled my truck for warranty and not only was i scheduler to the advisor to the arrogant individual who tried to tell me it wasn’t their fault. I scheduled my truck for warranty and not only was it not fixed it wasn’t even touched the three days after the scheduled appointment. I will never buy and/or get service work done at this dealership. I will drive an extra 20-30 miles just so I don’t have to use them. More

by jkeiser0 Verified Customer Verified Customer

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