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Victor Lira
Victor Lira at Shottenkirk Chrysler Dodge Jeep Ram Granbury

Victor Lira

Parts Counter

Shottenkirk Chrysler Dodge Jeep Ram Granbury

4970 E US Hwy 377
Granbury, TX 76049

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4.7
8 Reviews
4.7

8 Reviews

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8 Reviews of Victor Lira

October 06, 2026

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Employee Rating

The service department was very good at keeping updated on all progress being done on my vehicles More

by victorjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurie Manuel, Daniel Metcalfe, Kelsey White, Lee Lennington, Whitney Mosley

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Oct 06, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Knowing you found our progress updates helpful during the service on your Dodge 3/4 Ton means a lot to our service department. Thank you for trusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Oct 06, 2026

victorjr responded

Between the service writer Lisa White and the Mechanical team, they managed to find the problems and get the truck repaired in a timely manner. Thank you all for kindness along with repairing the problems with this vehicle

October 04, 2026

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Employee Rating

Dealership ran a great deal on tires. I appreciate each time the vehicle goes in that I receive a vehicle systems report and they look and fix any concerns I have with the vehicle. No i More

by scarp1202
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

We’re glad the tire special worked so well for you and that our detailed systems report gives you peace of mind each visit. Knowing that we could address any concerns and that your warranty was honored smoothly means a lot to our team. Thank you for trusting our service team with your Jeep Wrangler Unlimited. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

July 15, 2026

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Employee Rating

Dealership was clean and we were greeted in the parking lot doors opened for us and the receptionist was on top of our drink needs offered water popcorn and coffee. More

by charmed.cp50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erick Marino, Laurie Manuel, Lexus Williams, Trevor Fowler, Daniel Metcalfe, Kelsey White, Whitney Mosley

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Jul 15, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

We’re pleased to hear that your experience purchasing your new Ram 1500 was welcoming and comfortable in our clean facility. Our team aims to greet promptly, hold doors open, and ensure your refreshment needs are met with water, popcorn, and coffee. Please reach out if there’s anything else you need for your Ram. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

July 11, 2026

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Employee Rating

The Service team Rocks, they we expeditious and fast got the car back in beter condition than when it came in... More

by Hillbily Frog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurie Manuel, Lexus Williams, Daniel Metcalfe, Kelsey White, Mikale Coleman, Paisley Lively, Whitney Mosley , Randy Shelton

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Jul 11, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

It’s great to hear our service team got your Nissan Versa back in even better shape. We appreciate you recognizing their speed and thoroughness. Thanks for the five-star review! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

July 02, 2026

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Christian is my go to guy at Shottenkirk Dodge Jeep in Granbury, Paisley was the extra bonus the was the cherry on top. Top-notch sales team, They helped me get a great deal on my new Jeep Grand Cherokee More

by sandeevanzant1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Marino, Laurie Manuel, Lexus Williams, Trevor Fowler, Kelsey White, Christiaan Frost, Paisley Lively

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Jul 02, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Congratulations on your new Jeep Grand Cherokee L, and thank you for recommending us. Paisley is thrilled to have been the cherry on top of your experience. We appreciate your kind words about our sales team and are glad we could help you find a great deal. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Jul 03, 2026

sandeevanzant1967 responded

Thank you all again, and have a great 4th of July.

April 28, 2026

Dealership Rating
Employee Rating

Very pleased with my experience provided by this dealership. No questions left unanswered and all employees are so helpful. Great popcorn as well. Thank you More

by memm.4371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurie Manuel, Kelsey White

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Apr 28, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Thank you for your kind feedback. We’re pleased to hear our team took great care of your Dodge Ram 3500 and that you enjoyed the popcorn. We’ll share your praise with Laurie, Victor and Kelsey. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

Apr 30, 2026

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

WE ARE SO GLAD YOU HAD A GREAT TIME! WE DO LOVE OUR POPCORN AROUND HERE! THANK YOU SO MUCH FOR THE FEEDBACK. WELCOME TO THE SHOTTENKIRK FAMILY!

December 22, 2025

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Employee Rating

A phenomenal dealership. Everyone was so friendly. I highly recommend them for your next vehicle. More

by Splintertkd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Fowler, Kelsey White , Anthony David, Brandon Jones, Alan Schwerdt

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Dec 22, 2025

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Thanks for sharing about your experience with Shottenkirk Chrysler Dodge Jeep Ram Granbury. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

October 13, 2024

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Employee Rating

xxxx service Won’t ever do business there again The employees suck Won’t ever recommend coming here More

by gomezsteven922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laurie Manuel , Jacee Bunt, Alex Ellison, Wendell Gray, Brandon Jones, Kyle Kelso, Colby Newman, James Osborn

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Oct 14, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Steven, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

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