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Brandon Marrero
Brandon Marrero at Key Hyundai of Salem

Brandon Marrero | Page 5

Service Advisor

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.1
133 Reviews
4.1

133 Reviews

Write a Review

133 Reviews of Brandon Marrero

January 16, 2024

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Employee Rating

The service area and waiting room are clean and well maintained. My car was ready ahead of schedule. More

by streetsgt160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Key Hyundai of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

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Employee Rating

The ISG system (Idle/Stop/Go) is not working and the say they cannot fix it. More

by donald.a.carlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 17, 2024

Key Hyundai of Salem responded

We're sorry to hear about your experience, Donald, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Your friends at Key Hyundai of Salem

Jan 17, 2024

Key Hyundai of Salem responded

We're sorry to hear about your experience, Donald, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Your friends at Key Hyundai of Salem

Feb 09, 2024

donald.a.carlson responded

I am in FL until mid April. I do want to continue the conversation and will comtact you on my return to Salem. Do

January 16, 2024

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Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Franklin Colon Jr., AJ Gagne, Dana Tarbox, Scott Kravitz , Jeremy Case, David Flowers

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Jan 17, 2024

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

Jan 17, 2024

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating
Employee Rating

Good visit with this dealership and any questions I asked, they answered my questions promptly and with courtesy. More

by bunnyjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

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Employee Rating

The employees are always very friendly. My oil changes are always done quickly which is nice. More

by Cherylmcgonagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy Vega, Franklin Colon Jr., Fabian Mejia , Jeremy Case, Sara Graveline

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Jan 17, 2024

Key Hyundai of Salem responded

Thank you, Cheryl, for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

January 16, 2024

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Employee Rating

The people at Salem Hyundai are awesome. Love the salespeople and the service! I highly recommend it More

by FIGLET22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy Vega, Franklin Colon Jr.

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Jan 17, 2024

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

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Employee Rating

I have been going there for years. Friendly staff and great service. priceing is competitive with other sercice centers More

by rsevigny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Key Hyundai of Salem responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

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Employee Rating

Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor More

by fattcat64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Dana Tarbox, Scott Kravitz , Jeremy Case, Sara Graveline

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Jan 17, 2024

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

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Employee Rating

Brandon was great in answering all of my questions. Service was quick and easy. Thanks More

by KSHANAHAN1093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Key Hyundai of Salem responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 12, 2024

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Employee Rating

Easy process and everyone was super nice and easy to work with. I am very happy with my buying experience. More

by amy.davy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Colon Jr.

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Jan 14, 2024

Key Hyundai of Salem responded

Thank you, Amy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem The Key Difference

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