"Great service. Great dealership. Been very pleased with..."
Great service. Great dealership. Been very pleased with Mitsubishi Waukesha. Recommended them to family and friends.
"The entire sales/finance staff were extremely helpful in..."
The entire sales/finance staff were extremely helpful in putting together my granddaughter’s first car purchase. Grand effort!
"Great service, staff and all around experience. Would..."
Great service, staff and all around experience. Would recommend for any vehicle needs. A one stop shop for cars, service, and parts. Great dealership. Keep it up!
"Best car dealership I've been to! Everyone is friendly..."
Best car dealership I've been to! Everyone is friendly and they work/ try so hard to get you into a great vehicle!!! All of the employees make you feel like family and have your best interest at hand!! I'll definitely be a repeat customer in the future!!
"Great Deal and process was simple Car was cleaned and..."
Great Deal and process was simple Car was cleaned and ready to go when I arrived. Didn;t push all the usual add ons either
"Everyone at the dealership was extremely helpful and..."
Everyone at the dealership was extremely helpful and knowledgeable. This is our second car from Russ Darrow and I imagine that relationship will only continue.
"Our initial contact, Casey, was a silver lining in our..."
Our initial contact, Casey, was a silver lining in our experience. He was very personable in our interactions, helpful answering questions, proactive in finding those with answers he didn’t have, and sympathetic with the difficulties we had interacting with other management.
We were frustrated by pressure out on us to take out an unnecessary (small) loan when we couldn’t negotiate the vehicle we first looked at into our price range. (We were alarmed by financial counseling being given to people around us who clearly stated they couldn’t afford the financing being offered.) Luckily, we eventually found one in our price range!
Even once we found a vehicle, difficulty reconciling aspects of the vehicle description (i.e. “working radio” and “working heat/fan/cooling system” to be precise) left us with a sour taste in our mouth. It would have been nice for the dealership to fix the broken radio and fan (since they were listed as working properly) instead of saying something along the lines of “you can’t expect everything in a used car to be working perfectly.” We will wait to see the results of an independent mechanic looking at it since they weren’t able to let our mechanic come see the car in the garage. (Well, they did, but when he arrived they said the garage was closed so he couldn’t use it. Even though the time they suggested he come was already after the garage had closed...).
Casey deserves to be commended for his work with us. Other than that, we may hesitate to buy a used vehicle from here in the future.
"Very helpful and nice service they help me get into a..."
Very helpful and nice service they help me get into a nicer newer car that I love thank you so much for the new car
Other Employees Tagged:
"As always, RD Mitsubishi, Rigo and Brandon were both..."
As always, RD Mitsubishi, Rigo and Brandon were both absolutely great and went above and beyond for me and my family! I highly recommend this dealership!
"Rigo, Brandon, and Aaron were all very helpful and..."
Rigo, Brandon, and Aaron were all very helpful and knowledgeable. They were very low pressure and made the whole experience easy and stress free. I will definitely be coming back to this location in the future.