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Brandon Spratley
Brandon Spratley at Jerry's Chevrolet

Brandon Spratley

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Brandon Spratley

September 14, 2025

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Employee Rating

I have been a customer at Jerry’s Cheverolet for many years and the service has always been excellent. Brandon is a very competent and knowledgeable customer service representative who is always exhibiti More

by wllwilli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Bolden, Phyllis K. , Stephen Prentice, Brennan Stewart, Dora Sullivan, Lauren Passio, Wes Steg

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Sep 15, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2025

Dealership Rating
Employee Rating

Jerrys #1 Best in maryland for service and cars and Tyler is the Best service manager I been going there since 77 and woll not go anywhere else More

by mtb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Bolander, Calvin Atwell, Tina Bolden, Phyllis K. , Stephen Prentice, Brennan Stewart, Dora Sullivan, Lauren Passio, Wes Steg , Tyler service manager is the best

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Sep 03, 2025

Jerry's Chevrolet responded

Thank you for your glowing review of our service department and staff! We appreciate the kind words and look forward to continuing to help you receive the best service.

August 10, 2025

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Employee Rating

Each experience with Jerry’s Chevrolet has been excellent Courteous, timely and helpful. This emergency experience was no exception. Very satisfied More

by daletrionfo
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Wes Steg

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Aug 11, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

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Employee Rating

Brandon was great, outstanding service advisor, very knowledgeable and professional very friendly and have a good Spirit More

by darrelllilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2025

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Employee Rating

The Service Manager and the service team show exceptional leadership skills…working together as a team to provide outstanding customer service …I’m a customer for life More

by jacksonmary609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Passio

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Jul 21, 2025

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your kind words and your business!

Jul 22, 2025

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

July 03, 2025

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Employee Rating

Brandon, my advisor is always attentive and accommodating. He is the reason I keep coming back. More

by Shae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Webb Sr.

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Jul 06, 2025

Jerry's Chevrolet responded

Shae, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

June 30, 2025

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Employee Rating

I don’t think it should 3 hrs. For an oil change. Brandon was fine I think I got lost in the morning rush. More

by Gnmoxey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Jerry's Chevrolet responded

Thank you for choosing Jerry’s when it came time to service your vehicle, and thank you for taking the time to comment on your visit. We always look for ways to improve, and we will take note of your comments and strive harder next time!

May 12, 2025

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Employee Rating

Jerry’s was able to fit me in for immediately on the next day. They were quick and it was great to work with them. More

by dmeeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Jerry's Chevrolet responded

We are glad to hear about your positive experience with our service department! Thank you for choosing Jerry’s and we look forward to your next visit!

April 06, 2025

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Employee Rating

They never let me down. Everything is always taken care when I have a problem. More

by Militarymomma1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Jerry's Chevrolet responded

We appreciate your review of our Service Department!

Apr 09, 2025

Jerry's Chevrolet responded

Thank you so much for the positive review! We're looking forward to your next visit with us! - Jerry's Chevrolet

April 03, 2025

Dealership Rating
Employee Rating

Wes did a great job. Respectful. Good customer service. Kept me up to date on the work. Explained everything. More

by rdrummo444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Prentice, Wes Steg

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Apr 03, 2025

Jerry's Chevrolet responded

What a wonderful review of our service department! Thank you for leaving it.

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