Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals | Page 7

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
564 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

564 Reviews

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564 Reviews of Brandon Tibbals

November 15, 2025

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Employee Rating

Had to bring car back twice for sake recall issue. Asked them to fix door lock problem. That was never done. The 1st time I came to pick car up waited 20 Plus minutes and then they said they didn’t More

by arosen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2025

Rallye BMW responded

I apologize for the multiple issues you've experienced during your visits. It's concerning that the recall and door lock problems weren't addressed, and I understand how frustrating it can be to wait without a resolution. We aim to provide a seamless service, including car washes when possible, so this feedback is disheartening. Let's connect directly so we can make things right for you. Please reach out at your earliest convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

November 14, 2025

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Frank took the time to answer all my questions, my issue was resolved right away. Frank/ is the guy to go to when you go to rallye BMW, will definitely come back to Rallye to service my vehicle More

by jgodoy1978
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George Javier, Frank Trotta

Nov 17, 2025

Rallye BMW responded

We're so grateful for your kind words about Frank! It's awesome to hear he was so helpful. See you next time at Rallye BMW! Safe travels!

November 13, 2025

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Employee Rating

I've been a RALLYE customer for years your professional you're honest and I will continue utilizing your services as long as I possibly can More

by KGLASS2
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Nov 14, 2025

Rallye BMW responded

Thank you for your loyalty and kind words! We look forward to serving you and continuing this journey together for many miles to come. We truly value your business! - The Rallye BMW Team

November 13, 2025

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Employee Rating

Brandon Tibbals was an excellent service advisor and he helped me efficiently. All my concerns were addressed during my appointment visit. More

by D-Nice
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Nov 13, 2025

Rallye BMW responded

Thank you for sharing your awesome feedback about Brandon and the team, D-Nice! We are grateful for your business and kind words. See you next time at Rallye BMW!

November 09, 2025

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Employee Rating

Excellent service, timely, communication, and for the first time ever, didn't feel that I got ripped off More

by NMASANI
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Nov 10, 2025

Rallye BMW responded

We love hearing when our customers have a five-star service experience! We hope to see you again at Rallye BMW Service Center!

November 09, 2025

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Employee Rating

Fast, efficient, honest. Felt very comfortable.price was fair. Consultant was pleasant and I felt he was honest. More

by drjgenovese
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Rallye BMW responded

We’re proud to earn your support! It means a lot to hear that you felt so comfortable and well taken care of by our team. Thank you from all of us at Rallye BMW!

November 06, 2025

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Employee Rating

Rallye BMW always tends to my needs regarding my vehicle. Brandon my service agent is professional, personable, and pleasant. More

by DESIREEHOPS99
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean the red head with slim body type

Nov 07, 2025

Rallye BMW responded

Thank you for choosing Rallye BMW and sharing your experience! We will pass your kind words along to Brandon and the rest of our team. See you next time!

November 01, 2025

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Employee Rating

My car servicing appointment was very smooth. Brandon was very professional and transparent regarding what services my car actually needed. The facility is also very nice and provides a comfortab More

by aneesatali
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Rallye BMW responded

We’re so glad you’re satisfied with your experience, Aneesatali! It’s wonderful to hear that Brandon made your visit so smooth and transparent. Thank you for choosing Rallye BMW!

October 29, 2025

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The staff was very efficient and professional. They were quick with their actions and responses. The loner car could have been cleaned a little better though. More

by ib386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud

Oct 30, 2025

Rallye BMW responded

We’re happy to hear our team was so efficient during your visit! Your feedback about the loaner is appreciated and has been shared with our team. Thanks for choosing Rallye BMW!

October 23, 2025

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Employee Rating

Always s great experience! The service department goes out of their way to make the service experience seamless! More

by jvgenna
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Oct 24, 2025

Rallye BMW responded

We are thrilled to hear our service team goes the extra mile. Thank you for choosing Rallye BMW and we look forward to assisting you in the future!

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