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Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
591 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

591 Reviews

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591 Reviews of Frank Trotta

September 03, 2026

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Employee Rating

Frank was extremely helpful and transparent Frank was not trying to oversell any product of service and seem to have my best interest at heart. More

by NROHER
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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September 02, 2026

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The service and parts department are the best in NY and I only recommend buying and servicing at Rallye BMW to everyone I know. More

by markl311
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Mark Langston, Tracey Bolden, Brandon Deady, Anthony Shields, Kevin Guo

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Sep 02, 2026

Rallye BMW responded

Thank you for your recommendation, Mark! We appreciate your support of our Sales & Service Teams and we hope to see you back at Rallye BMW next time! Safe travels.

August 21, 2026

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The dealer is on top of things service dept is bright and clean employees are well dressed and professional sales also great purchased a few cars from Rally More

by WALTERMEYER60
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Brandon Tibbals

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Aug 25, 2026

Rallye BMW responded

Thank you for your review and your loyalty over the years! We truly appreciate your business and we look forward to serving you again at Rallye BMW. Drive safe!

August 19, 2026

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It was a smooth and efficient experience The experience exceeded all of my expectations. The service was finished on time. The faculty is clean and comfortable. Frank communicated very well throughout the More

by GSCHEINER
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Aug 20, 2026

Rallye BMW responded

We’re glad to hear you had a smooth and efficient service experience with Frank and our team! Thank you for choosing Rallye BMW and for sharing your feedback.

August 15, 2026

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Frank provided an amazing job. He was available and made sure I was informed about the progress of my car’s work. More

by CMSARDINHA
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 17, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your experience with Frank! We appreciate your business and your five-star feedback! See you next time!

August 14, 2026

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Not to bad of a dealer ship but they need to work on a few things More

by gabriel71704
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hale, Brandon Tibbals, Mustafa Karimbaksh , Dennis

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Aug 20, 2026

Rallye BMW responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 12, 2026

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Frank Trotta and everyone at Rallye, including the loaner car representatives, are a pleasure to do business with. More

by EAO101
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen, Daniel Turin

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Aug 13, 2026

Rallye BMW responded

Thank you! We are glad Frank and the team made your experience at Rallye BMW smooth and enjoyable. See you next time!

August 05, 2026

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Fast work done correctly with OEM parts They always make time for me and are thorough More

by laurettimike
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026

Rallye BMW responded

Thank you for the excellent review of Rallye BMW, Mike!

August 05, 2026

Dealership Rating
Employee Rating

Fast work done correctly with OEM parts They always make time for me and are thorough More

by laurettimike
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026

Rallye BMW responded

Mike, thank you for the great review. We look forward to seeing you again at Rallye BMW!

August 05, 2026

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Employee Rating

Very good and professional Frank is a great guy to deal with and makes things happen More

by kevinramsaroop
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026

Rallye BMW responded

Hi Kevin, thanks so much for taking the time to leave Rallye BMW a great review! Frank will appreciate your kind words.

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