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Frank Trotta

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Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

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4.8

603 Reviews

Overview Reviews (603) Inventory (364)

4.8

603 Reviews

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603 Reviews of Frank Trotta

October 15, 2026

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Employee Rating

Outstanding service at Rallye BMW! Frank Trotta was attentive, polite, and made sure all my questions were answered right from the start. The turnaround time was quick, and the quality Frank Trotta was attentive, polite, and made sure all my questions were answered right from the start. The turnaround time was quick, and the quality of the work exceeded my expectations. My special appreciation goes to Frank for making the whole process seamless—it’s always a relief to find a team you can trust completely. More

by IS.STAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

October 11, 2026

Dealership Rating

Employee Rating

Very helpful and accommodating. They explained the issues and what needed to be done . They explained the issues and what needed to be done . More

by Robb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Oct 12, 2026 -

Rallye BMW responded

Hi Robb, thank you for your feedback! We’re glad our team was helpful and accommodating, and that we took the time to explain the issues and recommend repairs. We appreciate your trust and look forward to assisting you again at Rallye BMW.

October 09, 2026

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I come back because of the white glove service I receive. Frank Trotta and Chris Blanco are the best in the business Frank Trotta and Chris Blanco are the best in the business More

by FRANK.WETCHLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Blanco, Sharonda James , Frank Trotta

Oct 13, 2026 -

Rallye BMW responded

Hi Frank, thank you for being a loyal customer and for sharing your feedback about Frank Trotta and Chris Blanco! We truly appreciate your business and look forward to serving you again at Rallye BMW.

September 30, 2026

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Employee Rating

Got my windshield repaired in the agreed upon time, loaner was great, happy with customer service! loaner was great, happy with customer service! More

by WAFERPUDDING

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Oct 02, 2026 -

Rallye BMW responded

It was our pleasure to assist you! Thank you for choosing Rallye BMW.

September 27, 2026

Dealership Rating

Employee Rating

Frank was great to deal with. Made service experience easy Very good experience at Rallye Made service experience easy Very good experience at Rallye More

by Docbon329

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Sep 28, 2026 -

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team and of course, Frank!

September 23, 2026

Dealership Rating

Employee Rating

Accommodating and courteous Always looking to provide the best customer service. And the best snacks best customer service. And the best snacks More

by SDUTT0601

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Sep 24, 2026 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience!

September 22, 2026

Dealership Rating

Employee Rating

Frank kept me totally informed about my vehicle’s progress.. Called me several times,,as he promised. progress.. Called me several times,,as he promised. More

by COACHIRA1946

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 22, 2026 -

Rallye BMW responded

We are happy to hear that Frank provided you with timely updates and consistent communication. Thank you for choosing Rallye BMW!

September 20, 2026

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Employee Rating

I was originally told to get a loaner When Frank Trotta saw the problem, he said he could expedite the repair and that I could wait for it saw the problem, he said he could expedite the repair and that I could wait for it More

by LIZZD102

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Sep 21, 2026 -

Rallye BMW responded

Thank you for sharing your experience with Frank and the team! We look forward to serving you again in the future! -The Rallye BMW Team

September 20, 2026

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Employee Rating

Seamless experience, we done. It is a very impressive facility and I was treated very well It is a very impressive facility and I was treated very well More

by gerald17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Sep 21, 2026 -

Rallye BMW responded

This review is music to our ears! Thank you for choosing Rallye BMW.

September 19, 2026

Dealership Rating

Employee Rating

Tremendous professiinalism from the receptionist through rhe whole process. Looking forward to rhe next interaction. rhe whole process. Looking forward to rhe next interaction. More

by tony.dilanzo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 21, 2026 -

Rallye BMW responded

We're so pleased to read this! Thank you for choosing Rallye BMW and for sharing your experience with our team. Safe travels ahead!

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