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Frank Trotta

Overview Reviews (611) Inventory (373)

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Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

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4.8

611 Reviews

Overview Reviews (611) Inventory (373)

4.8

611 Reviews

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611 Reviews of Frank Trotta

November 02, 2026

Dealership Rating

Employee Rating

Impressive showroom very helpful staff and a great parts department! Just to end this one of the best dealerships been too department! Just to end this one of the best dealerships been too More

by jenpugliese456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bret Hines, Richard Johnson, Mark Langston, Mustafa Karimbaksh

November 01, 2026

Dealership Rating

Employee Rating

Brandon Deady is the best as for Cosmo not for me Personally but Brandon makes me confident in your service department me Personally but Brandon makes me confident in your service department More

by IMEMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Robinson, Cosmo Laurino, Brandon Deady, Anthony Shields

October 30, 2026

Dealership Rating

Employee Rating

I’m satisfied with the overall experience and appreciate their excellent customer service. Highly recommended! their excellent customer service. Highly recommended! More

by rahatchandpur

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

October 29, 2026

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Employee Rating

The best service dept. in the biz They care about their clients needs and aspire to be the best in the biz They care about their clients needs and aspire to be the best More

by redmann714

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Oct 30, 2026 -

Rallye BMW responded

Thank you for the five-star rating! We truly appreciate your support and are thrilled that you chose Rallye BMW for your automotive needs.

October 25, 2026

Dealership Rating

Employee Rating

Frank Trotta is the ABSOLUTE BEST ! !! He takes great care of my family and myself as we all own cars purchased at Rallye BMW and Frank always goes above and beyond to make our service e !! He takes great care of my family and myself as we all own cars purchased at Rallye BMW and Frank always goes above and beyond to make our service experience EXCEPTIONAL !!!! More

by rlbceo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabe Hale and Dorian Jackson

Nov 03, 2026 -

Rallye BMW responded

Thank you for the glowing review of Frank and our team! We appreciate you choosing Rallye BMW and we look forward to serving you again in the future!

October 25, 2026

Dealership Rating

Employee Rating

Frank is awesome Frank knows how to really take care of your customers especially long time ones like myself and my family your customers especially long time ones like myself and my family More

by rlbceo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Nov 03, 2026 -

Rallye BMW responded

Thank you for your loyalty and for sharing this positive feedback! We’ll be sure to pass it along to Frank and the team. See you next time at Rallye BMW!

October 21, 2026

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Very helpful and pleasant staff. Wish wait times could be shorter. Facilities are super clean and waiting area is great except that wait times are longer. Wish wait times could be shorter. Facilities are super clean and waiting area is great except that wait times are longer. More

by SDUTT0601

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Oct 22, 2026 -

Rallye BMW responded

Thank you for sharing your feedback. We are glad you had a positive experience with our team, and we appreciate your patience. See you next time! - Rallye BMW

October 19, 2026

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Employee Rating

Great experience! Hopefully soon when i purchase another m2 from you guys i can get a discount ?? Hopefully soon when i purchase another m2 from you guys i can get a discount ?? More

by misaelborquez60

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Oct 21, 2026 -

Rallye BMW responded

Hi Misael, thank you for the five-star rating! Your support means a lot to our team, and we truly appreciate your business at Rallye BMW.

October 19, 2026

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Employee Rating

Amazing service and attention to customer realtions. Follows through with great promise and makes the experience very comfortable from beginning to end Follows through with great promise and makes the experience very comfortable from beginning to end More

by alexmosheyev99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Soldo, Hasan Barakat

Oct 19, 2026 -

Rallye BMW responded

Thank you for the wonderful feedback! We hope to welcome you back to Rallye BMW Service Center down the road. Safe travels! -Rallye BMW

October 16, 2026

Dealership Rating

Employee Rating

Excellent so far. I had an issue with the cars software.They are quick to get me in for service I had an issue with the cars software.They are quick to get me in for service More

by kogel981

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Oct 19, 2026 -

Rallye BMW responded

Thank you for the five-star rating! We truly appreciate your support and are thrilled that you chose Rallye BMW for your automotive needs.

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