Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
577 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

577 Reviews

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577 Reviews of Brandon Tibbals

August 12, 2026

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Employee Rating

Brandon Tiballs in service is extremely knowledgeable and helpful. I also give 5 stars to their mechanics and service staff. They are polite and attentive. Clean, beautiful dealership both in and out. More

by LLIPARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Danielle Dewling

Aug 12, 2026

Rallye BMW responded

We can't thank you enough for this excellent feedback of Brandon and our team! We appreciate your confidence in the Rallye BMW service staff and look forward to your next visit. Safe travels!

August 12, 2026

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Joseph Lipari is an amazing advisor. He is professional and listens attentively to your needs and wishlists to find or build the perfect car. The staff and service are spectacular and t More

by LLIPARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your positive feedback about Joseph and our team! It means a lot to hear that you had such a pleasant experience with us.

August 09, 2026

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I paid for a diagnostic test that was totally incorrect. The day I picked my car up from the dealership, I didn't make it home. It overheated. I was told I had a belt and tensioner issue that was causing th More

by Shevonmatthews
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Aug 10, 2026

Rallye BMW responded

I'm truly sorry to hear about the frustrating situation you've been dealing with, and I can understand why you're upset. We always aim for accurate diagnostics and timely resolutions, and I'd like to discuss this further with you. Would you be willing to get in touch again so we can work towards a resolution? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 07, 2026

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Hassle free! I had an excellent experience with Brandon in the service department at Rallye BMW. From start to finish, he was professional, knowledgeable, and gen More

by Fnibar27
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 10, 2026

Rallye BMW responded

Thank you for sharing your feedback! We're happy to hear that Brandon provided such a seamless and professional experience. Your satisfaction means the world to us. - The Rallye BMW Team

August 05, 2026

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Well-mannered, great Cusotmer Service and above and beyond! Thank you for a wonderful experience! More

by Erica Laporte
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Darren Thomsen

Aug 06, 2026

Rallye BMW responded

Thank you so much, Erica! We appreciate your business here at Rallye BMW.

August 04, 2026

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Employee Rating

Experience was very pleasant The work was completed on time and up to my satisfaction. More

by NSHAHZAD
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 05, 2026

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

August 04, 2026

Dealership Rating
Employee Rating

Experience was very pleasant The work was completed on time and up to my satisfaction. More

by NSHAHZAD
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 05, 2026

Rallye BMW responded

Thank you for leaving Rallye BMW your positive feedback!

August 03, 2026

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Great service as usual. We accidentally took the car in a week earlier than scheduled for a recall and they took us right in. Brandon kept us notified step-by-step. He notif More

by MSEGUI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Aug 05, 2026

Rallye BMW responded

We're so glad we could accommodate you ahead of schedule and that Brandon kept you informed throughout the process. Thank you for choosing Rallye BMW. We look forward to serving you again. Safe travels!

August 02, 2026

Dealership Rating
Employee Rating

Great Except needed loaner Did not get one You must have an emergency one available next time It was urgent situation More

by rmpervez
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 04, 2026

Rallye BMW responded

We appreciate your feedback and are sorry that a loaner wasn't available. We will share your comments with our team. We hope any future visits are more seamless.

July 30, 2026

Dealership Rating
Employee Rating

The best Brandon is an empathetic and personable service technician. He cares about customers and is professional when interacting with me. More

by DESIREEHOPS99
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jul 31, 2026

Rallye BMW responded

Thank you for sharing your experience working with Brandon! We'll pass along your rave review to him and the rest of the team. See you next time at Rallye BMW!

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