Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
584 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

584 Reviews

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584 Reviews of Brandon Tibbals

September 03, 2026

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Employee Rating

He is very personable and provided all the necessary information in clear and simple manner More

by smartnarang
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

September 02, 2026

Dealership Rating
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The service and parts department are the best in NY and I only recommend buying and servicing at Rallye BMW to everyone I know. More

by markl311
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2026

Rallye BMW responded

Thank you for your recommendation, Mark! We appreciate your support of our Sales & Service Teams and we hope to see you back at Rallye BMW next time! Safe travels.

August 21, 2026

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The dealer is on top of things service dept is bright and clean employees are well dressed and professional sales also great purchased a few cars from Rally More

by WALTERMEYER60
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Frank Trotta

Aug 25, 2026

Rallye BMW responded

Thank you for your review and your loyalty over the years! We truly appreciate your business and we look forward to serving you again at Rallye BMW. Drive safe!

August 20, 2026

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Cost of repair was outrageous Felt like the dealership was a money grab as repair cost was well above average cost to repair More

by rcapp4
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Aug 28, 2026

Rallye BMW responded

We're very sorry to see you feel this way about the value of our repairs. We always want our customers to feel confident in the competitiveness of our pricing. If you would be open to discussing this further, I would be glad to speak with you about it. Please don't hesitate to give me a call. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 17, 2026

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Great job all around Service was top notch all around as usually is at Rallye More

by REAGAR
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 17, 2026

Rallye BMW responded

Reagar, we appreciate the fantastic review of Rallye BMW!

August 15, 2026

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I love this dealership so much I hope my car breaks down just so I can go back. More

by markl311
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Recommend Dealer
Yes
Aug 17, 2026

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

August 14, 2026

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Not to bad of a dealer ship but they need to work on a few things More

by gabriel71704
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Rallye BMW responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 12, 2026

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Brandon Tiballs in service is extremely knowledgeable and helpful. I also give 5 stars to their mechanics and service staff. They are polite and attentive. Clean, beautiful dealership both in and out. More

by LLIPARI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Danielle Dewling

Aug 12, 2026

Rallye BMW responded

We can't thank you enough for this excellent feedback of Brandon and our team! We appreciate your confidence in the Rallye BMW service staff and look forward to your next visit. Safe travels!

August 12, 2026

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Joseph Lipari is an amazing advisor. He is professional and listens attentively to your needs and wishlists to find or build the perfect car. The staff and service are spectacular and t More

by LLIPARI
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your positive feedback about Joseph and our team! It means a lot to hear that you had such a pleasant experience with us.

August 09, 2026

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Employee Rating

I paid for a diagnostic test that was totally incorrect. The day I picked my car up from the dealership, I didn't make it home. It overheated. I was told I had a belt and tensioner issue that was causing th More

by Shevonmatthews
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Aug 10, 2026

Rallye BMW responded

I'm truly sorry to hear about the frustrating situation you've been dealing with, and I can understand why you're upset. We always aim for accurate diagnostics and timely resolutions, and I'd like to discuss this further with you. Would you be willing to get in touch again so we can work towards a resolution? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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