Very accommodating, knowledgeable, and professional.
Went above and beyond to resolve a potentially difficult repair and provide excellent customer service in a short amount of time.
Went above and beyond to resolve a potentially difficult repair and provide excellent customer service in a short amount of time.
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by JENNINGSJERROLD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi
Jan 08, 2023 -
Brandon Tomes Subaru responded
JENNINGSJERROLD, thank you for leaving 5-stars! We're glad to hear our team is accommodating, knowledgeable and professional! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
The team at Tomes Subaru is always pleasant, informative,
and customer focused. They ensure our vehicles are well-maintained and running well.
and customer focused. They ensure our vehicles are well-maintained and running well.
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by ALEXDIAZ72
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ben McCabe
Jan 07, 2023 -
Brandon Tomes Subaru responded
ALEZDIAZ72, thank you for leaving 5-stars! We're happy to hear our team is always pleasant and informative! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!
My go to for all maintenance needs.
Top notch professionalism and quality work every time.
Top notch professionalism and quality work every time.
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by SAMFORET92
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi
Did a great job at helping, and explaining what they were
doing. Very nice and helpful.
doing. Very nice and helpful.
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by bullguy74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Hannah Borstmayer - service
Jan 06, 2023 -
Brandon Tomes Subaru responded
bullguy74, thank you for leaving 5-stars! We're pleased to hear our team is nice and helpful! We look forward to serving you additionally in the future. Take care!
Staff is very professional and always friendly and
accommodating. It's refreshing to see people who truly care about their customers.
accommodating. It's refreshing to see people who truly care about their customers.
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by denastrohl
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Ozzy
Jan 05, 2023 -
Brandon Tomes Subaru responded
denastrohl, thank you for leaving 5-stars! We're pleased to hear our team is professional and friendly! We look forward to serving you additionally in the future. Take care!
the best experience i have had in buying a vehicle.
They Zack and Curtis.
wooldridge
They Zack and Curtis.
wooldridge
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by dwooldridge35
Verified Customer
Verified Customer
Other Employees Tagged:
Curtis Moore and Zack Alia
Jan 05, 2023 -
Brandon Tomes Subaru responded
dwooldridge35, thank you for leaving 5-stars! We're pleased to hear Zack and Curtis provided the best experience you've had while buying a vehicle! We look forward to serving you additionally in the future. Thanks again!
Every time I come to this dealership I am blown away by
how amazing everyone is. We have had excellent service from everyone and Nick Jones has been the best salesperson to work with every time. He not onl
how amazing everyone is. We have had excellent service from everyone and Nick Jones has been the best salesperson to work with every time. He not only got us a deal on one Subaru two years ago, but when we came back to look at a trade he ended up getting two deals on two trades that blew us away! He has worked tirelessly to help us get what we wanted and worked with us on every question and never broke a sweat. I will continue to recommend and work with Tomes Subaru every time and as long as Nick is there he is our guy!
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by CHRISTINAJMONTAGUE
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Jones
Jan 05, 2023 -
Brandon Tomes Subaru responded
CHRISTINAJMONTAGUE, thank you for leaving 5-stars! We're happy to hear Nick Jones works tirelessly to help and earned your recommendation! We look forward to serving you additionally in the future. Take care!
Came in looking for a Crosstrek.
Mark greeted me right away and helped narrow things down. Made all efforts to get what I wanted. Ana the finance manager made the paper work process
Mark greeted me right away and helped narrow things down. Made all efforts to get what I wanted. Ana the finance manager made the paper work process easy and answered any questions.
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by alopez90137
Nov 23, 2022 -
Brandon Tomes Subaru responded
alopez90137, thank you for stopping in to shop for a Crosstrek. We're pleased to hear that Mark and Ana were able to add value to the experience. We hope you're enjoying the new car. Let us know when we may serve you additionally. Thanks again!
John, the sales person received me with courteous
hospitality. He was knowledgeable in his field, answered all of my queries and concerns. He was abreast of alll kinds of Subarus and appreciated his
hospitality. He was knowledgeable in his field, answered all of my queries and concerns. He was abreast of alll kinds of Subarus and appreciated his recomnendations. I was delighted to have him helping me. I shall always ask for him when taking a decision to buy. He is definitely an asset to the company.
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by Hospitality0807
Other Employees Tagged:
John khoury
Nov 20, 2022 -
Brandon Tomes Subaru responded
Hospitality0807, thank you for sharing 5-stars! We appreciate your endorsement. We're glad to hear John is knowledgeable and courteous! Let us know when we may serve you additionally! Take care!
I have been trying for 2 months to contact this
dealership to get reimbursed for an extended warranty for a vehicle which I traded to one of their other dealerships and have gotten zero response. I
dealership to get reimbursed for an extended warranty for a vehicle which I traded to one of their other dealerships and have gotten zero response. I have left 5 messages, contacted the chat line at the dealership and nothing.
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by cshumaker4295
Nov 13, 2022 -
Brandon Tomes Subaru responded
cshumaker4295, we apologize that you've had trouble getting in touch with our team to have your extended warranty refund processed. We passed your feedback along to our leadership this am and our General Sales Manager, Zack Alia noted that our finance department will be contacting you first thing on Monday morning (Nov 14) and wanted his personal, direct contact left behind in the interim. You may reach Zack directly at zalia@tomesautogroup.com or â€(214) 544-5038 if needed. Talk soon. Best wishes!
Nov 22, 2022 -
cshumaker4295 responded
Dealership contacted me and resolved promptly.