always well taken care of,Russell Lilly makes sure to
explain what is being done,needed to replace some air filters and he showed me the dirty ones before adding to the original list.
explain what is being done,needed to replace some air filters and he showed me the dirty ones before adding to the original list.
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by JACKL0
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2023 -
Brandon Tomes Subaru responded
JACKL0, thank you for leaving 5-stars! We're pleased to hear Russell Lilly is explanative and always takes good care of you! We appreciate your praise and look forward to serving you additionally in the future. Take care!
To long even with an appointment, phone service was
horrible, poor clean of my car.
horrible, poor clean of my car.
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by carotrejos
Verified Customer
Verified Customer
Service Price Transparency
Jan 10, 2023 -
Brandon Tomes Subaru responded
carotrejos, we apologize that your experience with us took longer than you anticipated and want you to know we passed your feedback along to our leadership for review, but our Service Director, Edmond Elder could not locate you in our system under your user name. As such, Edmond wanted his direct contact left behind so you may reach out at your convenience. You may reach Edmond directly at eelder@brandontomessubaru.com or 214-544-5156. Edmond is anticipating your contact. We look forward to better serving you on future visits by providing better communication and and improved complimentary wash after your service. We appreciate your feedback. See you next time. Best wishes!
Very friendly and quick!
Were very helpful with my inspection and checking my grill after someone smashed a hole with a trailer hitch.
Were very helpful with my inspection and checking my grill after someone smashed a hole with a trailer hitch.
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by Lauren Salvetti
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Russell Lilly
Jan 09, 2023 -
Brandon Tomes Subaru responded
Lauren, thank you for leaving 5-stars! We're glad to hear our team was friendly and quick to serve you! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
As usual, everything was handled with extreme efficiency,
a pleasure doing business with your company. Thank you.
a pleasure doing business with your company. Thank you.
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by bigmum504
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2023 -
Brandon Tomes Subaru responded
bigmum504, thank you for leaving 5-stars! We're glad to hear our team always handles things with efficiency and are a pleasure to do business with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
First, the new Solterra is beautiful, and it was right in
front waiting for me to park beside it. I knew if we could get together on the price, I was going to drive it home that very day, and with the great
front waiting for me to park beside it. I knew if we could get together on the price, I was going to drive it home that very day, and with the great help of Nick Jones, I got a deal I could live with.
I am very happy with this very cool, fully electric car, and it just happens to be the very first one sold from this dealership.
I bought my last two Subaru's here, and now this Solterra, so you could say I'm a happy customer, and I hope to buy my next Subaru from Brandon Tomes as well. I turned 80 this past year, but I can still hope.
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by Boyd D Roberson
Verified Customer
Verified Customer
Other Employees Tagged:
Kyle Shiraishi
Jan 08, 2023 -
Brandon Tomes Subaru responded
Boyd, thank you for leaving 5-stars! We're happy to hear Nick Jones is helpful and earned your continued business! We appreciate your praise and look forward to serving you additionally in the future. Take care!
Very accommodating, knowledgeable, and professional.
Went above and beyond to resolve a potentially difficult repair and provide excellent customer service in a short amount of time.
Went above and beyond to resolve a potentially difficult repair and provide excellent customer service in a short amount of time.
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by JENNINGSJERROLD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi
Jan 08, 2023 -
Brandon Tomes Subaru responded
JENNINGSJERROLD, thank you for leaving 5-stars! We're glad to hear our team is accommodating, knowledgeable and professional! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
The team at Tomes Subaru is always pleasant, informative,
and customer focused. They ensure our vehicles are well-maintained and running well.
and customer focused. They ensure our vehicles are well-maintained and running well.
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by ALEXDIAZ72
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ben McCabe
Jan 07, 2023 -
Brandon Tomes Subaru responded
ALEZDIAZ72, thank you for leaving 5-stars! We're happy to hear our team is always pleasant and informative! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!
My go to for all maintenance needs.
Top notch professionalism and quality work every time.
Top notch professionalism and quality work every time.
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by SAMFORET92
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi
Did a great job at helping, and explaining what they were
doing. Very nice and helpful.
doing. Very nice and helpful.
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by bullguy74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Hannah Borstmayer - service
Jan 06, 2023 -
Brandon Tomes Subaru responded
bullguy74, thank you for leaving 5-stars! We're pleased to hear our team is nice and helpful! We look forward to serving you additionally in the future. Take care!
Staff is very professional and always friendly and
accommodating. It's refreshing to see people who truly care about their customers.
accommodating. It's refreshing to see people who truly care about their customers.
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by denastrohl
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Ozzy
Jan 05, 2023 -
Brandon Tomes Subaru responded
denastrohl, thank you for leaving 5-stars! We're pleased to hear our team is professional and friendly! We look forward to serving you additionally in the future. Take care!
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