Brandon Tomes
Brandon Tomes at Brandon Tomes Subaru

Brandon Tomes | Page 5

Dealer Principle

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

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74 Reviews
not yet
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74 Reviews

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74 Reviews of Brandon Tomes

January 07, 2023

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Employee Rating

Very accommodating, knowledgeable, and professional. Went above and beyond to resolve a potentially difficult repair and provide excellent customer service in a short amount of time. More

by JENNINGSJERROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi

Jan 08, 2023

Brandon Tomes Subaru responded

JENNINGSJERROLD, thank you for leaving 5-stars! We're glad to hear our team is accommodating, knowledgeable and professional! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 06, 2023

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Employee Rating

The team at Tomes Subaru is always pleasant, informative, and customer focused. They ensure our vehicles are well-maintained and running well. More

by ALEXDIAZ72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 07, 2023

Brandon Tomes Subaru responded

ALEZDIAZ72, thank you for leaving 5-stars! We're happy to hear our team is always pleasant and informative! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 06, 2023

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Employee Rating

My go to for all maintenance needs. Top notch professionalism and quality work every time. More

by SAMFORET92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi

Jan 06, 2023

SAMFORET92 responded

👍🏽

January 06, 2023

Dealership Rating
Employee Rating

Did a great job at helping, and explaining what they were doing. Very nice and helpful. More

by bullguy74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Hannah Borstmayer - service

Jan 06, 2023

Brandon Tomes Subaru responded

bullguy74, thank you for leaving 5-stars! We're pleased to hear our team is nice and helpful! We look forward to serving you additionally in the future. Take care!

January 05, 2023

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Staff is very professional and always friendly and accommodating. It's refreshing to see people who truly care about their customers. More

by denastrohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Ozzy

Jan 05, 2023

Brandon Tomes Subaru responded

denastrohl, thank you for leaving 5-stars! We're pleased to hear our team is professional and friendly! We look forward to serving you additionally in the future. Take care!

January 05, 2023

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Employee Rating

the best experience i have had in buying a vehicle. They Zack and Curtis. wooldridge More

by dwooldridge35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Moore and Zack Alia

Jan 05, 2023

Brandon Tomes Subaru responded

dwooldridge35, thank you for leaving 5-stars! We're pleased to hear Zack and Curtis provided the best experience you've had while buying a vehicle! We look forward to serving you additionally in the future. Thanks again!

January 05, 2023

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Employee Rating

Every time I come to this dealership I am blown away by how amazing everyone is. We have had excellent service from everyone and Nick Jones has been the best salesperson to work with every time. He not onl More

by CHRISTINAJMONTAGUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Jones

Jan 05, 2023

Brandon Tomes Subaru responded

CHRISTINAJMONTAGUE, thank you for leaving 5-stars! We're happy to hear Nick Jones works tirelessly to help and earned your recommendation! We look forward to serving you additionally in the future. Take care!

November 22, 2022

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Employee Rating

Came in looking for a Crosstrek. Mark greeted me right away and helped narrow things down. Made all efforts to get what I wanted. Ana the finance manager made the paper work process More

by alopez90137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2022

Brandon Tomes Subaru responded

alopez90137, thank you for stopping in to shop for a Crosstrek. We're pleased to hear that Mark and Ana were able to add value to the experience. We hope you're enjoying the new car. Let us know when we may serve you additionally. Thanks again!

November 19, 2022

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Employee Rating

John, the sales person received me with courteous hospitality. He was knowledgeable in his field, answered all of my queries and concerns. He was abreast of alll kinds of Subarus and appreciated his More

by Hospitality0807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John khoury

Nov 20, 2022

Brandon Tomes Subaru responded

Hospitality0807, thank you for sharing 5-stars! We appreciate your endorsement. We're glad to hear John is knowledgeable and courteous! Let us know when we may serve you additionally! Take care!

November 12, 2022

Dealership Rating
Employee Rating

I have been trying for 2 months to contact this dealership to get reimbursed for an extended warranty for a vehicle which I traded to one of their other dealerships and have gotten zero response. I More

by cshumaker4295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 13, 2022

Brandon Tomes Subaru responded

cshumaker4295, we apologize that you've had trouble getting in touch with our team to have your extended warranty refund processed. We passed your feedback along to our leadership this am and our General Sales Manager, Zack Alia noted that our finance department will be contacting you first thing on Monday morning (Nov 14) and wanted his personal, direct contact left behind in the interim. You may reach Zack directly at zalia@tomesautogroup.com or ‭(214) 544-5038 if needed. Talk soon. Best wishes!

Nov 22, 2022

cshumaker4295 responded

Dealership contacted me and resolved promptly.

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