Brandon Tomes
Brandon Tomes at Brandon Tomes Subaru

Brandon Tomes | Page 4

Dealer Principle

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

4.1
79 Reviews
4.1

79 Reviews

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79 Reviews of Brandon Tomes

January 20, 2023

Dealership Rating
Employee Rating

Battery replaced without cost, I noticed this is due to settlement if lawsuit but anyway I am satisfied More

by nk01791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Brandon Tomes Subaru responded

nk01791, thank for you for sharing 5-stars! We're happy to hear our team made sure you were satisfied! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 19, 2023

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Employee Rating

Brought my new vehicle in for the first oil change and service. I ended up with two door bangs and two scratches. More

by SDLANGFORD1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 14, 2023

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Employee Rating

Denise really took well care of me and answered all my questions!! I am very satisfied with the service, I will totally come back for my next service. Thank you!!!! More

by rd543319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Jose Ayala (Sales Director), Roman Duran(Sales Consultant)

Jan 14, 2023

Brandon Tomes Subaru responded

Thank you for your 5-stars and mention of working with Denise! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 13, 2023

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Employee Rating

This is my second purchase with this dealership because of how much they take care of you as a client. Time and time again, my needs are met and I always feel like it is more of a partnership and less of a More

by cmkey03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Loya

Jan 13, 2023

Brandon Tomes Subaru responded

cmkey03, thank you for your 5-stars! We're glad to hear Aaron Loya and the rest of our team took care of you and made sure your needs were met! We look forward to serving you additionally in the future. Take care!

January 11, 2023

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Employee Rating

Broke our seatbelt during service and said replacement would take anywhere upto 3 months to become available More

by flyingsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Shiraishi

Jan 11, 2023

Brandon Tomes Subaru responded

We apologize that your seat belt was discovered to not be functioning when our team assisted in getting your car seat out of your vehicle for service. Our Service Director, Edmond Elder noted that he did call you today to chat about the experience and the backorder for the part needed for your seatbelt. Edmond would be happy to chat about the experience and the timeline. He may be reached directly at eelder@brandontomessubaru.com or 214-544-5156. Talk soon. Best wishes and apologies for the inconvenience.

January 11, 2023

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Employee Rating

Always a a a a a a a a a a a a great experience. More

by DSNOWTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Brandon Tomes Subaru responded

DSNOWTX, thank you for your 5-stars! We're glad to hear our team always provides a great experience! We look forward to serving you additionally in the future. Take care!

January 10, 2023

Dealership Rating
Employee Rating

Fantastic experience from start to finish. Roger took great care of us, from the initial interaction on the Internet to meeting in person and getting us a fair and good deal in a very crazy ma More

by Rom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Roger

Jan 10, 2023

Brandon Tomes Subaru responded

Rom, thank you for sharing 5-stars. We're happy to hear Roger took great care of you! We appreciate your endorsement and look forward to serving you again next time. Thanks again!

January 09, 2023

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Employee Rating

I was very pleased with the help I received, and John really worked to make our experience extraordinary! More

by alexa.thib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Ana, Jeff.

Jan 10, 2023

Brandon Tomes Subaru responded

alexa, thank you for sharing 5-stars. We're happy to hear John worked to make your experience extraordinary! We appreciate your endorsement and look forward to serving you again next time. Best wishes!

January 09, 2023

Dealership Rating
Employee Rating

I came to Brandon Tomes Subaru after I had a cold and uninformative experience at a different Subaru dealership in the metroplex - I almost didn’t want a Subaru after that! Honestly, Brandon Tomes Subaru More

by Kirby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harman (Sales), Ana (Finance)

Jan 09, 2023

Brandon Tomes Subaru responded

Kirby, thank you for leaving 5-stars! We're glad to hear Harman went above and beyond to make sure you were happy! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 09, 2023

Dealership Rating
Employee Rating

This is the only dealership I've ever been to in my entire life where I trust them. I haven't had a single bad moment at this dealership. In general I do not trust any dealership, which is why it is st More

by GREGORYJWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana, Benjamin

Jan 09, 2023

Brandon Tomes Subaru responded

GREGORYJWALLACE, thank you for leaving 5-stars! We're glad to hear our team earned your trust and recommendation! We appreciate your praise and look forward to serving you additionally in the future. Take care!

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