Brandon Tomes
Brandon Tomes at Brandon Tomes Subaru

Brandon Tomes | Page 4

Dealer Principle

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

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74 Reviews
not yet
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74 Reviews

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74 Reviews of Brandon Tomes

January 11, 2023

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Employee Rating

Always a a a a a a a a a a a a great experience. More

by DSNOWTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Brandon Tomes Subaru responded

DSNOWTX, thank you for your 5-stars! We're glad to hear our team always provides a great experience! We look forward to serving you additionally in the future. Take care!

January 10, 2023

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Employee Rating

Fantastic experience from start to finish. Roger took great care of us, from the initial interaction on the Internet to meeting in person and getting us a fair and good deal in a very crazy ma More

by Rom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Roger

Jan 10, 2023

Brandon Tomes Subaru responded

Rom, thank you for sharing 5-stars. We're happy to hear Roger took great care of you! We appreciate your endorsement and look forward to serving you again next time. Thanks again!

January 09, 2023

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Employee Rating

I was very pleased with the help I received, and John really worked to make our experience extraordinary! More

by alexa.thib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Ana, Jeff.

Jan 10, 2023

Brandon Tomes Subaru responded

alexa, thank you for sharing 5-stars. We're happy to hear John worked to make your experience extraordinary! We appreciate your endorsement and look forward to serving you again next time. Best wishes!

January 09, 2023

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Employee Rating

I came to Brandon Tomes Subaru after I had a cold and uninformative experience at a different Subaru dealership in the metroplex - I almost didn’t want a Subaru after that! Honestly, Brandon Tomes Subaru More

by Kirby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harman (Sales), Ana (Finance)

Jan 09, 2023

Brandon Tomes Subaru responded

Kirby, thank you for leaving 5-stars! We're glad to hear Harman went above and beyond to make sure you were happy! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 09, 2023

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Employee Rating

This is the only dealership I've ever been to in my entire life where I trust them. I haven't had a single bad moment at this dealership. In general I do not trust any dealership, which is why it is st More

by GREGORYJWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana, Benjamin

Jan 09, 2023

Brandon Tomes Subaru responded

GREGORYJWALLACE, thank you for leaving 5-stars! We're glad to hear our team earned your trust and recommendation! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 09, 2023

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Employee Rating

always well taken care of,Russell Lilly makes sure to explain what is being done,needed to replace some air filters and he showed me the dirty ones before adding to the original list. More

by JACKL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Brandon Tomes Subaru responded

JACKL0, thank you for leaving 5-stars! We're pleased to hear Russell Lilly is explanative and always takes good care of you! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 08, 2023

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Employee Rating

To long even with an appointment, phone service was horrible, poor clean of my car. More

by carotrejos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2023

Brandon Tomes Subaru responded

carotrejos, we apologize that your experience with us took longer than you anticipated and want you to know we passed your feedback along to our leadership for review, but our Service Director, Edmond Elder could not locate you in our system under your user name. As such, Edmond wanted his direct contact left behind so you may reach out at your convenience. You may reach Edmond directly at eelder@brandontomessubaru.com or 214-544-5156. Edmond is anticipating your contact. We look forward to better serving you on future visits by providing better communication and and improved complimentary wash after your service. We appreciate your feedback. See you next time. Best wishes!

January 08, 2023

Dealership Rating
Employee Rating

Very friendly and quick! Were very helpful with my inspection and checking my grill after someone smashed a hole with a trailer hitch. More

by Lauren Salvetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi, Russell Lilly

Jan 09, 2023

Brandon Tomes Subaru responded

Lauren, thank you for leaving 5-stars! We're glad to hear our team was friendly and quick to serve you! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 08, 2023

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Employee Rating

As usual, everything was handled with extreme efficiency, a pleasure doing business with your company. Thank you. More

by bigmum504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2023

Brandon Tomes Subaru responded

bigmum504, thank you for leaving 5-stars! We're glad to hear our team always handles things with efficiency and are a pleasure to do business with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 08, 2023

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Employee Rating

First, the new Solterra is beautiful, and it was right in front waiting for me to park beside it. I knew if we could get together on the price, I was going to drive it home that very day, and with the great More

by Boyd D Roberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shiraishi

Jan 08, 2023

Brandon Tomes Subaru responded

Boyd, thank you for leaving 5-stars! We're happy to hear Nick Jones is helpful and earned your continued business! We appreciate your praise and look forward to serving you additionally in the future. Take care!

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