Shaun was phenomenal to work with.
He was so helpful and knowledgeable. Even after the fact, I had questions and called him and he was more than willing to help. Great place!!!!
He was so helpful and knowledgeable. Even after the fact, I had questions and called him and he was more than willing to help. Great place!!!!
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by Jaimie Black
Other Employees Tagged:
Shaun Stinnett
Mar 27, 2023 -
Sapaugh GM Country responded
Jamie----Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
The store was clean and the staff was helpful!
Brandon is our go-to guy when we buy vehicles! We bought 2 the same day! Would recommend!
Brandon is our go-to guy when we buy vehicles! We bought 2 the same day! Would recommend!
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by a_santure
Verified Customer
Verified Customer
Mar 10, 2023 -
Sapaugh GM Country responded
THANK YOU! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
This was a great experience from start to finish thank
you very much, I will visit again
you very much, I will visit again
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by mjhowell624
Verified Customer
Verified Customer
Other Employees Tagged:
John McCarthy
Mar 06, 2023 -
Sapaugh GM Country responded
Thank You !
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
We love our new car and truck.
Brandon did a great. We will be back
Brandon did a great. We will be back
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by moniquebockoff
Verified Customer
Verified Customer
Feb 24, 2023 -
Sapaugh GM Country responded
THANK YOU !!!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Quoted me an out the door price, then tried to tell me
that didn’t mean tax, title, license included at the time of signing and that all that would be extra. The definition of out the door price is tax, t
that didn’t mean tax, title, license included at the time of signing and that all that would be extra. The definition of out the door price is tax, title, license, fees and all extras included. I guess they thought I didn’t know that and still went back on their word. It’s been my experience a lot of places being a female going in to look/buy a car.. Even Google knows what out the door price means, yet a car dealer ship doesn’t right after using the actual term? Disappointed.
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by triggs19751
Verified Customer
Verified Customer
Feb 10, 2023 -
Sapaugh GM Country responded
Thank You for your feedback but I am not sure I understand because originally when texted Brandon you wanted everything included in the price taxes title licensing etc... and we explained it was not. Then the next day you started texting back with our Used Car Manager and he made you a little better deal and then you decided you wanted the vehicle at the new price . We agreed and even went and picked you up and brought you to the dealership which was 2 hour run. We thought you were happy with everything we did and the deal we made you so I am not sure I understand. The entire Sapaugh Team always want our Customers Completely Satisfied Thank You !
Feb 11, 2023 -
triggs19751 responded
A little better price , yes, but not the deal we had agreed up until time of signing. I still am paying more, so it’s not a “deal”. You do realize I didn’t make up the definition of “out the door price”, I just happen to know what it means and have read what it means. If your employees at a car dealership don’t know that, maybe they shouldn’t use the language (by textbook definition) of “”out the door price “.
On top of that, after I didn’t want to accept another 3000+ dollars Brandon was mad and commented to me and my niece, “yeah, guess you’re not getting your truck” as in it’s my loss anyway. My niece got in the car and immediately said “I wouldn’t give him a penny. What a jerk. I can’t believe he said that,” The only thing I asked for was for you all to stay true to the offer you all gave me. Still disappointed. Horrible experience.
Also, someone only came to pick me up because Brandon backed out of the delivery too once we didn’t agree on the definition of words. Definitions of words are not opinions or assumptions. Don’t believe me? That’s okay. Look it up and tell me what out the door price means. Then believe Merriam-Webster.
I did nothing wrong. I just wanted to buy a car at the out the door price I was offered.
My post sale service was terrible, they put the wrong
address on my title and since the gentleman who completed my financial paperwork wasn't available they said no one else could complete the affidavit
address on my title and since the gentleman who completed my financial paperwork wasn't available they said no one else could complete the affidavit need by the DMV. The address error cost me an extra $375 at the DMV because of your incompetence. I will never recommend Sapaugh to anyone. Lazy incompetence!!!!
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by rjyoung4876
Verified Customer
Verified Customer
Jan 27, 2023 -
Sapaugh GM Country responded
Mr. Young I am so sorry ! Thank you for contacting us I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is my highest priority. Thank you again, and I look forward to hearing from you soon.
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Brandon was great, We drove 4 1/2 hours and the car was
exactly as described and shown in photos. We are very happy with our purchase. Thanks Brandon!
exactly as described and shown in photos. We are very happy with our purchase. Thanks Brandon!
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by dougstiffky
Verified Customer
Verified Customer
Jan 23, 2023 -
Sapaugh GM Country responded
Thank You ! I am happy you found Brandon to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac !
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
I came in not knowing exactly what I wanted, just that I
needed a car, I ended up getting Brandon as my salesman and he made the process so simple and easy! Found a car that was effect for me, he is easy to
needed a car, I ended up getting Brandon as my salesman and he made the process so simple and easy! Found a car that was effect for me, he is easy to talk to, explains everything very well. It was an excellent experience and I am looking forward to going back for my next vehicle purchase!
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by rileyostendorf2004
Verified Customer
Verified Customer
Jan 08, 2023 -
Sapaugh GM Country responded
THNAK YOU ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Very pleasant, stress free, professional.
experience. Fine car, delightful staff. We will never consider another dealer, we are major Sapaugh fans.
experience. Fine car, delightful staff. We will never consider another dealer, we are major Sapaugh fans.
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by jdg7881john
Verified Customer
Verified Customer
Dec 29, 2022 -
Sapaugh GM Country responded
Thank you so much for your positive comments about Sapaugh Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Everyone was courteous and knowledgeable.
Very easy buy. I be back when I need another vehicle.
Very easy buy. I be back when I need another vehicle.
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by Dave369
Verified Customer
Verified Customer
Nov 22, 2022 -
Sapaugh GM Country responded
THANK YOU ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com