Brandy Adams

Nice dealership: clean, comfortable and customer focused. Ownership, Sales and Service are all located near each other in order to provide quality services. Ownership, Sales and Service are all located near each other in order to provide quality services. More

by rickschnapka Verified Customer Verified Customer

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As a 20 year client, always a top notch experience! Great staff and always excellent customer service, on both the sales side and for service! Great staff and always excellent customer service, on both the sales side and for service! More

by bjlubin Verified Customer Verified Customer

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Thousand Oaks Infiniti Service is my go to- I’ve been coming here for almost 20 years! Alba Ramirez is the best-she always makes my day when I’m here for complicated service issues ☺️ coming here for almost 20 years! Alba Ramirez is the best-she always makes my day when I’m here for complicated service issues ☺️ More

by lynneokita Verified Customer Verified Customer

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Infiniti took excellent care of me and my car! I am very pleased with them. I am very pleased with them. More

by dmagasin Verified Customer Verified Customer

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The service staff is way awesome attentive engaging thoughtful it is one big reason we have bought our last four cars here thoughtful it is one big reason we have bought our last four cars here More

by ttaylorwfa Verified Customer Verified Customer

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The service was completed efficiently, my vehicle was returned in great condition, and the overall experience felt smooth and well-organized. It’s clear that the team takes pride in their work and values returned in great condition, and the overall experience felt smooth and well-organized. It’s clear that the team takes pride in their work and values their customers. I highly recommend Infiniti of Thousand Oaks for anyone looking for dependable, high-quality service. More

by jvaca003 Verified Customer Verified Customer

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My 20 year old G35 had some big issues to be dealt with. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. The technicians were very thorough and drove the car for 8 miles to make sure all was well with one particular issue. The report was very explicit and helpful. Brian even requested that the leather inside of the car be reconditioned and that was a great touch. I love my car! Part of that is because of the Thousand Oaks dealership people. Every one of them was/is friendly and helpful, from check-in to pay and go. Thank you!!! More

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Excellent service definitely will go back Excellent customer service and very friendly Also the cashier was very fiendly and Helpfull customer service and very friendly Also the cashier was very fiendly and Helpfull More

by Josegaribay Verified Customer Verified Customer

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The service is quick and the staff are very courteous and professional. I'll bring my Infiniti here anytime. professional. I'll bring my Infiniti here anytime. More

by eckim Verified Customer Verified Customer

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I’m very happy with my car and the service I receive. Alba is outstanding! I appreciate her help and guidance, as well as that of Brandy and Danny. I will remain a loyal customer always. Thanks to al Alba is outstanding! I appreciate her help and guidance, as well as that of Brandy and Danny. I will remain a loyal customer always. Thanks to all! Five stars to all!! More

by mlejohnston Verified Customer Verified Customer

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