Brandy Tsintavis | Page 3

Excellent communicators, easy process with great information, very comfortable experience, never felt pressured all questions handled promptly all needs met. information, very comfortable experience, never felt pressured all questions handled promptly all needs met. More

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Everyone was super friendly and niceFrom the minute I walked in and graded but especially especially my sales person Albert he really went above and beyond to make my experience wonderful walked in and graded but especially especially my sales person Albert he really went above and beyond to make my experience wonderful More

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Traveled over 700 miles because of their Professionalism, Courtesy & Caring Courtesy & Caring More

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Since the below review the issue has been resolved. I was reached out by Peter Papadogiannis who worked with us personally to get us to the numbers we needed. He worked very hard along with Amanda Marie Vier reached out by Peter Papadogiannis who worked with us personally to get us to the numbers we needed. He worked very hard along with Amanda Marie Viera to get us into our new 2021 GLE 350 and to rectify the mishaps I faced before. Amanda is extremely wonderful, kind, and a fun loving person who treated us like family and made the entire process so seamless for me. I didn't have to return to the dealership until the vehicle was ready for pick up. And even then, the paperwork was ready to go, everything was done in advance and all we did was sign and take our SUV which had a beautiful red bow for us! I would highly recommend Amanda as their sales manager to anyone! Thank you to Amanda, Peter and Brandy who really helped us just in time for our baby's arrival. The below review was written July 5th Horrible customer service and extremely rude managers (Nick) specifically! Just because the market has less supply and more demand they treat you like garbage!! I am 9 months pregnant and they made me sit there for 3 hours even though i spoke to Vishnu the same day at 12:30 pm. He then denied ever speaking to us and in those 3 hours couldnt even show face to give an explanation. No deal was made. We were reached out by client services and we spoke to Peter who gave us numbers. We called back and spoke to Nick since Peter wasnt there to finalize numbers and make a deal and Nick was condescending, rude, would not let us speak. My husband asked if he could please finish his thought and Nick said no you cant because you dont understand!! They are not interested in selling cars or making deals because they dont have a reason to and so they treat you like xxxx! I would never ever go back to this horrible dealership ever again! For the weeks of runaround, the lack of respect to their client, and the lack of respect for putting a pregnant person through so much unwarranted stress!! More

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Thank you again Mike King for your excellent and professional service! Mike King has managed the leasing of all my leased Mercedes for the past 13 years. The great service I received with Mike has professional service! Mike King has managed the leasing of all my leased Mercedes for the past 13 years. The great service I received with Mike has always been pleasant and is the reason why I drove to Massapequa from Brooklyn to meet with Mike to lease my new 2021 Mercedes! Thank you Mike! More

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Mercedes-Benz in Massapequa was amazing. Everybody was very helpful. The sales person Mike who helped me was the amazing. Brandy the business manager was the absolute best and made the process extremely very helpful. The sales person Mike who helped me was the amazing. Brandy the business manager was the absolute best and made the process extremely easy. More

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We are very happy with Mr Joe Bonavise, for the time and kindness he spend looking for the correct card and model for me and my wife! kindness he spend looking for the correct card and model for me and my wife! More

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It was a welcoming experience. The staff is friendly and everyone made you feel comfortable. Oir salesperson Amanda was knowledgeable, very responsive and kind. Making the transaction an easy transition and everyone made you feel comfortable. Oir salesperson Amanda was knowledgeable, very responsive and kind. Making the transaction an easy transition. More

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