Braxton Simmons | Page 3

Awesome from start to finish. I have bought two cars at this dealership for a reason. There level of customer service is fantastic. I have bought many cars over the years and have I have bought two cars at this dealership for a reason. There level of customer service is fantastic. I have bought many cars over the years and have never been treated as well at other dealers. Christopher was very knowledgeable and accommodating. He went out of his way to make sure I was satisfied with the deal. Braxton was also very accommodating and friendly. He was faithful to the terms we agreed prior to my visiting the dealer. No games, happy customers. More

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Friendly, personable, and accomodating Upon walking in to Ferman Mazda, we we're promptly greeted by a sales manager (Braxton) who asked us a bit of what we were looking for, then personall Upon walking in to Ferman Mazda, we we're promptly greeted by a sales manager (Braxton) who asked us a bit of what we were looking for, then personally introduced us to Daya. Daya was phenomenal and understanding and made sure my first car-buying experience went smoothly! She listened to my wants and needs, only showed me cars within my budget (everywhere else I went tried to push me higher), and helped me make sure I was getting the best possible deal for a truly phenomenal vehicle. She kept my bottom line price after tax as low as possible and kept us company while I worked on paperwork and we waited for the finance department. She was sweet and personable. She also was happy to make sure every little fingerprint and smudge that my father in law noticed were taken off the vehicle, even if it meant taking it back to cleaning multiple times. She's even scheduling me an appointment to get the headlights cleaned out so they're 100% clear (totally free to me!) Also know that Ferman's dealer fee is lower than everywhere else I went and they don't charge extra to certify or "recondition" the vehicle. Robin in finance was also great - I already had my own financing lined up with a very low interest rate, and she managed to find me one even lower. More

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Great experience I had a great experience starting with the General Manager Mr. Braxton with who directed me to the sales person Mrs. Dayanara who was as well very eff I had a great experience starting with the General Manager Mr. Braxton with who directed me to the sales person Mrs. Dayanara who was as well very efficient providing us with the necessary information for the purchase that we made through this exceptional car dealer, the Mazda. As a customer this is the kind of assistance every customer wants to have. They comply with the ABC which mean Above and Beyond Compliance. More

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Gregt Job Steve and Tuncel Steve's thoroughness and patience, as well as Tuncel's financial help, made the experience more than satisfactory. I will recommend the dealership to Steve's thoroughness and patience, as well as Tuncel's financial help, made the experience more than satisfactory. I will recommend the dealership to everyone I know showing an interest in purchasing a new or used vehicle. Thank you. More

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Purchase of a certified Mazda 3i Touring After researching internet pricing for a 2016 certified 3i Mazda Touring, we found the car we wanted listed at Ferman Mazda of Brandon. We met Steve S After researching internet pricing for a 2016 certified 3i Mazda Touring, we found the car we wanted listed at Ferman Mazda of Brandon. We met Steve Stanley, the Internet Sales Manager, test drove the car, negotiated with Steve to get to our price point, and signed a contract that made us feel we weren't taken to the cleaners, so to speak. Steve, Braxton, and Angel were very professional and courteous. Nothing was "pushed" as an absolute necessity to finalize the deal. We highly recommend potential buyers to patronize Ferman Mazda of Brandon. More

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Outstanding service Our family had the pleasure of working with Jose Ignatius while we were searching for the right car. He was patient and understanding when we had a l Our family had the pleasure of working with Jose Ignatius while we were searching for the right car. He was patient and understanding when we had a lot of questions. He explained the features of the car and went over every detail. We did not feel pressured by anyone at the dealership. We would highly recommend Ferman Mazda of Brandon to anyone who is looking to purchase a vehicle. More

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Excellent, felt like I was buying a car from family. Came in because of the low internet price and fantastic deal. My trade in was in pretty rough shape, but they were willing to work with me and give me Came in because of the low internet price and fantastic deal. My trade in was in pretty rough shape, but they were willing to work with me and give me what I needed to get into my new certified car. Daniel took me on my test drive, and showed exceptional knowledge of the car and it's features. It was great having someone who knew so much about cars who enjoys them as much as I doz Stephen Stanley helped gather the paperwork and seal the deal. I had a few hiccups along the way due to it being my first car purchase, but Steve used his expertise and experience in the car business to guide me through the process. The showroom had a calm atmosphere, and coffee, soda, Gatorade and snacks were all complimentary (Toyota and Hyundai charge for these things I might add). Overall, if you need a new (or certified new car) go check out Mazda. They will get you in to the car you want, and be straightforward about it the whole time. Reach out to Stephen Stanley (the Internet manager) and he will treat you like family! More

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Wonderful buying experience . Hassle-free buying experience was a wonderful way to purchase a new car! The agreed internet pricing was very competitive and the rest of the proces Hassle-free buying experience was a wonderful way to purchase a new car! The agreed internet pricing was very competitive and the rest of the process working with Braxton, Kevin and Dennis was smooth and easy. More

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Great service They were a great staff, very friendly, and very professional, overall A+ experience. I would recommend anyone to this dealership, they were very info They were a great staff, very friendly, and very professional, overall A+ experience. I would recommend anyone to this dealership, they were very informative and always helpful. More

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Great service We got exactly the vehicle we wanted, although it wasn't in stock. Catherine in Sales was very knowledgeable and helpful, and answered all of our que We got exactly the vehicle we wanted, although it wasn't in stock. Catherine in Sales was very knowledgeable and helpful, and answered all of our questions about operation cheerfully and accurately. Braxton was also very helpful getting the vehicle and working through the process. We now have a great big GRIN from driving a 2016 Miata, and almost the same grin from working with their team. More

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