Braxton Simmons | Page 2

Thank you for great service Just wanted to say thank you for your excellent service. It is our 4th Mazda purchased from your Brandon location and you made it easy and hustle free Just wanted to say thank you for your excellent service. It is our 4th Mazda purchased from your Brandon location and you made it easy and hustle free!! keep up the good work! More

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Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the noise free of charge, and my car was done the same day. Very nice staff! More

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Excellent customer service,professional,friendly Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as wel Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as well as all the staff I will not take my vehicle anywhere else! More

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Collision Shop Took my car to Ferman Mazda Brandon for accident repair. and was explained the procedure and that it would be 3 to 5 days for the adjuster no problem, Took my car to Ferman Mazda Brandon for accident repair. and was explained the procedure and that it would be 3 to 5 days for the adjuster no problem, then it would be ready in 3-4 days to repair no problem. Insurance company called said it would be ready on the 8th no problem all is good. NOT! body shop said it was in line to be washed, 3 days later still there When my husband and I went to see what was going on we Talked to Manuel told him we were tired of his lies as we had called each day and got the same answer and were going to file a complaint. He laughed in our face and said go ahead I don't care We then talked to the sales manager and he called the body shop manager who appeared some what later as he was busy ' They both listened bottom line Manuel has no respect for the customer got my car 2 hours after the fact More

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Great experience Matthew Federico and Braxton Simmons were both great to work with and very helpful - made our car buying experience quick and easy. We will definitel Matthew Federico and Braxton Simmons were both great to work with and very helpful - made our car buying experience quick and easy. We will definitely return for our next car purchase. More

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Great experience for a first time car buyer! Our experience at Ferman Mazda was nothing short of fantastic! It started right when we walked through the door with our salesman, Kevin. He was per Our experience at Ferman Mazda was nothing short of fantastic! It started right when we walked through the door with our salesman, Kevin. He was personable, knowledgeable, and honest. He took his time showing us all model options as well as features. Ultimately, he made sure I left the lot with exactly what I wanted. He answered any and every question I had, even going through the trouble to make sure I knew how every feature in the car worked before I left. The process was effortless and I definitely feel like I got the most car I could get for my money, thanks to Kevin, Braxton, and Tim. I felt that they worked tirelessly to get me the perfect car in my budget. These guys will get you exactly what you ask for and make you feel like family. More

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Sam's the best asset you folks have John's very good as well!!!. Braxton is always friendly and good for conversation... And Stacy does a great job at the counter ok ok John's very good as well!!!. Braxton is always friendly and good for conversation... And Stacy does a great job at the counter ok ok More

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Awesome from start to finish. I have bought two cars at this dealership for a reason. There level of customer service is fantastic. I have bought many cars over the years and have I have bought two cars at this dealership for a reason. There level of customer service is fantastic. I have bought many cars over the years and have never been treated as well at other dealers. Christopher was very knowledgeable and accommodating. He went out of his way to make sure I was satisfied with the deal. Braxton was also very accommodating and friendly. He was faithful to the terms we agreed prior to my visiting the dealer. No games, happy customers. More

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Friendly, personable, and accomodating Upon walking in to Ferman Mazda, we we're promptly greeted by a sales manager (Braxton) who asked us a bit of what we were looking for, then personall Upon walking in to Ferman Mazda, we we're promptly greeted by a sales manager (Braxton) who asked us a bit of what we were looking for, then personally introduced us to Daya. Daya was phenomenal and understanding and made sure my first car-buying experience went smoothly! She listened to my wants and needs, only showed me cars within my budget (everywhere else I went tried to push me higher), and helped me make sure I was getting the best possible deal for a truly phenomenal vehicle. She kept my bottom line price after tax as low as possible and kept us company while I worked on paperwork and we waited for the finance department. She was sweet and personable. She also was happy to make sure every little fingerprint and smudge that my father in law noticed were taken off the vehicle, even if it meant taking it back to cleaning multiple times. She's even scheduling me an appointment to get the headlights cleaned out so they're 100% clear (totally free to me!) Also know that Ferman's dealer fee is lower than everywhere else I went and they don't charge extra to certify or "recondition" the vehicle. Robin in finance was also great - I already had my own financing lined up with a very low interest rate, and she managed to find me one even lower. More

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Great experience I had a great experience starting with the General Manager Mr. Braxton with who directed me to the sales person Mrs. Dayanara who was as well very eff I had a great experience starting with the General Manager Mr. Braxton with who directed me to the sales person Mrs. Dayanara who was as well very efficient providing us with the necessary information for the purchase that we made through this exceptional car dealer, the Mazda. As a customer this is the kind of assistance every customer wants to have. They comply with the ABC which mean Above and Beyond Compliance. More

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