Breana Hoffman

Working with Midtown Kia in Tulsa is a fantastic experience because their award-winning service department treats every vehicle with the highest level of care. experience because their award-winning service department treats every vehicle with the highest level of care. More

by MEGHANSCROGGINS5 Verified Customer Verified Customer

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When making an appointment for a recall the materials to fix the problem need to be there. This is the second time I have made an appointment and the parts haven’t been ordered to fix the problem. The p fix the problem need to be there. This is the second time I have made an appointment and the parts haven’t been ordered to fix the problem. The person you make the appointment with should check right then to see what needs to be ordered. So you don’t arrive at your appointment and have to then come back again. More

by mbnieder19 Verified Customer Verified Customer

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Terribly rude customer service I couldn't get any updates and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having with the fuel filler neck. Just unreasonable and rude. Zero help. Had to argue about the starter needing to be replaced. Just rediculous and not satisfied More

by kcswanson16 Verified Customer Verified Customer

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The dealer should do a quick walkthrough with the customer before releasing the vehicle. Had the dealer done a walkthrough with me, we would have noticed that a clip was broken and could had figured customer before releasing the vehicle. Had the dealer done a walkthrough with me, we would have noticed that a clip was broken and could had figured it out then. As opposed to me driving home, noticing the issue, go back another day only to be told they couldn't fix an order the part and return once the part is ordered and received. Everyone was nice about it but it was a significant inconvenience. More

by perezfabiola7 Verified Customer Verified Customer

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Car not washed. Interior not vacuumed. Tire pressures not checked or corrected. For less money I can take it to the neighborhood quicky lube for an oil and filter ch Interior not vacuumed. Tire pressures not checked or corrected. For less money I can take it to the neighborhood quicky lube for an oil and filter change (and get it done in 15mins instead of 5 hours) and get the same level of service. More

by Qwkpony Verified Customer Verified Customer

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This is stupidity that you rate your employees performance off what strangers think about them performance off what strangers think about them More

by jrand1313 Verified Customer Verified Customer

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Mid Town Kia has excellent customer service, and the buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the ex buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the experience was low stress no hassle. More

by rleehue Verified Customer Verified Customer

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Very kind and helpful. She was very informative, gave me ideas of things to do while I waited. Offered information for local options. She was very informative, gave me ideas of things to do while I waited. Offered information for local options. More

by Grubbapril87 Verified Customer Verified Customer

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I feel that they did a good job the day we brought the Carnival in for service. Carnival in for service. More

by dax2003cib Verified Customer Verified Customer

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I keep having oil leak issues after I get a service done. My car is currently still leaking oil when I was told the oil pan was repaired. My car is currently still leaking oil when I was told the oil pan was repaired. More

by leahsnaumann Verified Customer Verified Customer

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