Brendan Smith | Page 9

They are family to me. .have purchased over 8 Audis from Audi Coral Springs..Service is outstanding too.. .have purchased over 8 Audis from Audi Coral Springs..Service is outstanding too.. More

by RICHLEVY11 Verified Customer Verified Customer

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James & Brendan were so amazing to work with at Audi! If you are in need of a new car definitely go visit! You will be in great hands! If you are in need of a new car definitely go visit! You will be in great hands! More

by RACHELBWEISS3 Verified Customer Verified Customer

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Alton (AJ) in the service department was very friendly and knowledgeable. They were even finished well before the time that I was quoted. During the time I was waiting, Brenden (manager), and Daniel (sale and knowledgeable. They were even finished well before the time that I was quoted. During the time I was waiting, Brenden (manager), and Daniel (sales) came to me and asked if there was anything they could get me, coffee or water. Brenden even went to the service department to check on my vehicle. More

by ASHLEIGHRAY1111 Verified Customer Verified Customer

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Very fast and very fair pricing, I worked with Troy and Alder and I was in and out without 1.5 hours and left with the price I wanted and car I wanted! Alder and I was in and out without 1.5 hours and left with the price I wanted and car I wanted! More

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Clint and Team Mike did fantastic job putting us into a new Audi. We are glad to try be part of a new Audi experience with our A5 Cab lease. new Audi. We are glad to try be part of a new Audi experience with our A5 Cab lease. More

by srares Verified Customer Verified Customer

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Awesome experience! Great customer service! Bryan and Branden did an exceptional job and I left the dealership very happy. Thank you! Great customer service! Bryan and Branden did an exceptional job and I left the dealership very happy. Thank you! More

by GKALENDAREV Verified Customer Verified Customer

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Best experience ever…. Sales and management did such of good work, easy and fast process getting me out of the door with my new car. Ty Sales and management did such of good work, easy and fast process getting me out of the door with my new car. Ty More

by SAMIV213 Verified Customer Verified Customer

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Daniel Villaverde was exceptional from beginning through delivery. I could not have asked for a better sales person at Audi in Coral Springs, Florida. Unfortunately, the Audi logistics and production arms delivery. I could not have asked for a better sales person at Audi in Coral Springs, Florida. Unfortunately, the Audi logistics and production arms are unsatisfactory. My car took 8.5 months from order until delivery; this is 4 months past the original dealer delivery ETA of 2-14 Mar 23. Do not try to blame COVID for the clown act of vehicle production, shipment, and delivery. My time and patience was not adequately compensated for waiting an additional 4 months. The poorest logistical situational awareness occurred when the car was preparing to leave Germany for Port Jacksonville. Upon arrival in Port Jacksonville, the car remained there for almost 7 weeks. It appeared there was no proactive communication between Jacksonville and Coral Springs Audi. Fortunately, Daniel was very proactive and took great initiative to track my car down each week. He should not have to call the port each week and satisfy my weekly inquires. Audi needs to develop a better process to communicate the exact location, situation, and process their cars are undergoing while delayed in a port. Port employees need to be trained or retrained, and provided the ability to better track and provide timely and accurate ETAs to dealerships. Perhaps Port Jacksonville is a known clown act with multiple car dealerships. If so, what are you doing to get rid of the clowns? Right now, sadly it appears Audi is supplying red noses and clown shoes and encouraging them to join and perform in the Circus Ring of Audi Logistics. I was not amused and did not want admission to a circus. The excuses I was given included not enough port employees, technical tests required for each vehicle, and an overall lack of initiative, purpose and direction in Port Jacksonville. For such an amazing car, the logistics and production arms have clearly failed. Do better Audi if you ever want a repeat customer. More

by Brett Rawald Verified Customer Verified Customer

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AJ and the staff at Audi Coral Springs. Never ceases to amaze great job, thank you. Never ceases to amaze great job, thank you. More

by ASEGRETO1 Verified Customer Verified Customer

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would give zero stars if I could, Spoke to Brendan over 2 weeks ago, sent him an email about a week ago with no response. Says that he will solve the issues I have had with the purchase but there is no follo weeks ago, sent him an email about a week ago with no response. Says that he will solve the issues I have had with the purchase but there is no follow through. Sold me a damaged, dirty car. Would not recommend to anyone. Very rude and unprofessional. Continuously talked over me when he was talking to me on the phone, barely let me get any words out without trying to correct me and tell me I am wrong when I am not. He also tried telling me that he thinks I made a mistake and that my email was hacked when I complained about my experience. More

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