Brent Boostrom

I brought my truck in to this GMC dealership for a recall—something that should have been completely free of charge. They gave me a loaner vehicle while the work was being done, which was part of the recall—something that should have been completely free of charge. They gave me a loaner vehicle while the work was being done, which was part of the deal. Everything seemed fine until I returned the loaner. To my complete surprise, I was told I owed $1,500 because of a so-called "dent" in the back bumper. I was never shown any proof of when the damage supposedly occurred, and it felt like they were trying to pin something on me that I didn’t do. The vehicle was returned in the exact same condition I received it in, and no one walked through the car with me when I picked it up or dropped it off. This felt like a complete bait-and-switch- take in your vehicle for a recall, then get slapped with a ridiculous charge on the loaner. I’ve tried contacting management to dispute the claim, but the communication has been dismissive and unhelpful. I have paid the fee after numerous calls trying to get an understanding of the whole situation. This was extremely inconvenient, considering having other bills to pay. I was blindsided throughout this whole ordeal and feel played. I’ve lost all trust in this dealership and will never return. If you're considering using their services, especially for something that’s supposed to be “free,” proceed with extreme caution. They are not transparent, and they do not stand behind their own policies. More

Report | Print

I had an awesome customer experience with Brent today. I was just leaving the dealership after an oil change, and as I pulled out of the lot, I accidentally ran over the curb of a loading dock on an adjac I was just leaving the dealership after an oil change, and as I pulled out of the lot, I accidentally ran over the curb of a loading dock on an adjacent business. This caused my vehicle to scrape the entire bottom of the vehicle as I drove over it. Brent noticed me checking my vehicle for damage and he offered to put it on a lift to see if there was any damage. He did a quick inspection of the vehicle, which luckily didn't have any major damage, and he even ran it through the car wash for me! Brent went out of his way to make sure I was taken care of! This will keep me coming back to Tasca Buick GMC Palm Harbor. Thanks Brent! More

Report | Print

I have been using Lenny D for years awesome Service Advisor and all around knowledgeable guy. Wouldn't take it any where else. Highly Satisfied all the way around on our A/C fix on our Terrain. Thanks Advisor and all around knowledgeable guy. Wouldn't take it any where else. Highly Satisfied all the way around on our A/C fix on our Terrain. Thanks Lenny. More

Report | Print

Had my Enclave serviced yesterday with Lenny. It’s always a pleasure to get friendly service without any hassle and in a timely manner. Thanks again to Lenny, Brent and his service team. Keep u It’s always a pleasure to get friendly service without any hassle and in a timely manner. Thanks again to Lenny, Brent and his service team. Keep up the good work. See you again soon. More

Report | Print

Great service center. Lenny DeMarco has been my goto person for over 20 years. Always helpful and concerned for my well-being. Lenny DeMarco has been my goto person for over 20 years. Always helpful and concerned for my well-being. More

Report | Print

Lenny DeMarco has been our Service Advisor for over 20 years. We have always received his full attention when it comes to servicing our vehicles. Never any problems and always so pleasant and cheerful. Th years. We have always received his full attention when it comes to servicing our vehicles. Never any problems and always so pleasant and cheerful. This is why we don't even consider other dealerships and keep buying Buicks. How we miss the Roadmaster! More

Report | Print

They do a great, great, great, great, great, great, great, great, great, great, great, great job. great, great, great, great, great, great job. More

Report | Print

Brent is very helpful saw a problem happen and immediately did everything in his power to fix it and satisfy the customer. immediately did everything in his power to fix it and satisfy the customer. More

Report | Print

Nice folk that gets the job done quickly. Lenny is a nice man and I will continually schedule service with him man and I will continually schedule service with him More

by AdamNorris Verified Customer Verified Customer

Report | Print

Dealership is clean, offers plenty of space to sit and wait for vehicle, and employees are friendly. wait for vehicle, and employees are friendly. More

by sallyfarkas Verified Customer Verified Customer

Report | Print