Brent Schettler | Page 9

14th Car in 25 years I just bought my 14th car, a 2018 Audi S4, from Brian Braak today. Our association dates back through 25 years for buying my Acura CL, Infiniti I30 I just bought my 14th car, a 2018 Audi S4, from Brian Braak today. Our association dates back through 25 years for buying my Acura CL, Infiniti I30 ( 2 ), Acura TL ( 3 ), Infinity Q4, Acura MDX ( 2 ), Acura RDX, Audi S4 ( 3 ) and a used car for my mother. To be honest, 5 of these cars were for my wife. But, she made me do the work of getting the deal done while she concentrated on the important part of the transactions ( what color the car was inside and out ). Brian is technically a VW sales master. But he's sold me something from every marque sold by the dealership except VW. That says a lot about his versatility and his knowledge of the dealership's product lines. He's easy to work with, he has fun selling cars and he makes buying a car a fun experience. We've worked together long enough that he knows what I like, what I want and most importantly, what I don't want. Brian is honest, ethical and open about the process and I can't recommend him highly enough. In this purchase I also worked with Brent Schettler, Aleksander Yanouskiy and George Meza. Brent is a man of ethics, integrity and honesty. If he says something will happen this way and this is what will be done, you can take that as fact. Good professional, good man and good to work with! Aleksandr handles the financing details and the finishing and customizing products . He has a thorough knowledge of these areas and knows how to explain the products and financial details so you can understand the products, decide what works for you and makes it all happen. And, he is the most efficient person in this area that I have ever worked with. George is not only a skilled and knowledgeable sales person, but he is great at handling the technical details like setting up Audi Connect. All these details were taken care of behind the scenes without any headache for me. Finally I have to mention Kiera Harris as she symbolizes the reason that I continue to go back to this dealership. I could go to any of their competitors. There's not that big a difference in the cars ( except I like Audi best ) But this dealership brings something to the table that none of their competitors do. They have the best service department in Central Iowa. They get the job done, get it done right and do it the first time. They communicate well with their customers and go out of their way to make sure that the customer is happy with the outcome. It's not just that Kiera is an attractive, intelligent, hard working lady. But, she communicates well in person and on the phone, she makes sure that the job is done as promised and when promised and has great personal integrity. And, that is the dealership secret; great people, honest people, people of integrity and people it's a pleasure to work with. More

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Buying new car What's nice, you can take a vehicle out for a test drive without a sales person. We can discuss what we like or don't like without a pushy sales perso What's nice, you can take a vehicle out for a test drive without a sales person. We can discuss what we like or don't like without a pushy sales person butting in. Go see George, he knows his Audi's More

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My wife's new car. It was hard to choose which vehicle to buy. Many options. My wife is very happy with her new car. We purchased A Q7. Our first Audi was a 1979 Audi 50 It was hard to choose which vehicle to buy. Many options. My wife is very happy with her new car. We purchased A Q7. Our first Audi was a 1979 Audi 5000S. More

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highly recommended George was very helpful in both recommending vehicles and in explaining various options and functions. of the Audi Q5 that I ended up buying. The sale George was very helpful in both recommending vehicles and in explaining various options and functions. of the Audi Q5 that I ended up buying. The sales price was very competitive with other cars that I looked at. More

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Impressed Very fair on vehicle price. Salesman Viktor Kurtovic was awesome -- very patient and knowledgable. Need to hire additional finance personnel. Waite Very fair on vehicle price. Salesman Viktor Kurtovic was awesome -- very patient and knowledgable. Need to hire additional finance personnel. Waited hours to get the paperwork started. More

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Pleasant experience! Just bought a (used) Certified Audi with Audi Des Moines last week and had a great experience working with George and Brent. I drove several hours to Just bought a (used) Certified Audi with Audi Des Moines last week and had a great experience working with George and Brent. I drove several hours to get to the dealership so it was a long day but it was worth it! They're undergoing some remodeling but were very accommodating and Chris from Volkswagen helped out to get me squared away with the financials. Great overall experience. More

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Great experience and friendly staff! The staff was great to work with and called after my purchase to answer any questions to make sure everything was going well. I would recommend Audi o The staff was great to work with and called after my purchase to answer any questions to make sure everything was going well. I would recommend Audi of Des Moines to family and friends. More

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No pressure and pleasant I went to Audi Des Moines to look at a late-model Subaru Outback they had in stock. It was in great condition, and Brad was informative and helpful ab I went to Audi Des Moines to look at a late-model Subaru Outback they had in stock. It was in great condition, and Brad was informative and helpful about the auto-buying process. Once we decided we wanted to buy the car, the price was fair (well, I thought the price was great, though I have no negotiating skills), the hassles were low, and the sales manager Brent stepped up to help coordinate paper-signing when the business manager was busy. He also was great to work with and very efficient. The result was an extremely efficient process that led to us getting out of there without our two kids totally losing it. I'd definitely recommend all of the experience. More

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Great Suv I got a great deal on a used SUV. Brent Caswell and Brad Ernst were both knowledgeable and offered a great experience. Fantastic selection and staff I got a great deal on a used SUV. Brent Caswell and Brad Ernst were both knowledgeable and offered a great experience. Fantastic selection and staff. More

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Class Dealership! Long time customer of Audi of Des Moines---just purchased vehicle on the 13th ( #8 from this dealership over the years). Other than high praise for th Long time customer of Audi of Des Moines---just purchased vehicle on the 13th ( #8 from this dealership over the years). Other than high praise for the Audi product, the folks at Audi treat me with courtesy, respect, and professionalism. Jorge Meza (Audi Sales Consultant) and Anthony Gladney (GM) are very open, honest, and a pleasure with whom to work. Although it is the vehicle I purchase and drive, I strongly feel that the relationship built working with these folks adds value and support to my experience. Austin and Phil, in service, assisted me with my inquiries when asking about the vehicle. The service team is very prompt and thorough in service and communication. STRONGLY recommend you visit VW/Audi Des Moines if in the market! More

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