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Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
43 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

43 Reviews

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43 Reviews of Brent Steed

October 01, 2025

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Employee Rating

Everyone was very pleasant as always did the job made sure I had a car to drive and I will be back. More

by lmallo60
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Service Communication
Recommend Dealer
Yes
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September 29, 2025

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Kia of Alliance is always my go to dealership. They are so friendly and quick with service! More

by lindsey.richards71
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Recommend Dealer
Yes
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Oct 02, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2025

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When i walked in Brent greated me and was very nice and informative. Very perfersional. I always love coming in for my service. The people couldn't be nicer. Thanks Erriga. More

by Erriga362
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Service Time
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Recommend Dealer
Yes
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Sep 22, 2025

Ken Ganley Kia Alliance responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you have any further questions, please don't hesitate to reach out!

September 17, 2025

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They all were so nice and helpful They got us what we wanted as far as down payment and monthly payment More

by bw5721
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Recommend Dealer
Yes

Other Employees Tagged: Xander Dugan, Aaron Flynn

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Sep 20, 2025

Ken Ganley Kia Alliance responded

We are thrilled you had a great visit shopping with us! We really appreciate you and please let us know if you need us in the future! Take care!

September 01, 2025

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Kia Alliance was friendly, timely, great work & returned car clean, would recommend for future service!! More

by leyda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Sep 04, 2025

Ken Ganley Kia Alliance responded

Thank you for the great 5 star review! Please let us know if you need anything in the future!! Have a wonderful day!

August 29, 2025

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Great service, great experience. I will most definitely be back to have the rest of my maintenance needs More

by notchjonsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Sep 02, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

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I love my brand new Kia Soul. Was in today for my first oil change. More

by bunny091657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Ken Ganley Kia Alliance responded

So happy to hear you love your new car! You let us know if you need anything in the future and remember..."We wanna see ya in a Ken Ganley Kia!" Take care!!

August 22, 2025

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Everyone I interacted with was very accommodating, informative, and helpful. It was a pleasant experience and I appreciated it. I did not feel rushed or hurried. I will be recommending Ken Ganley KIA More

by krunchcake chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Moore, Steve Brown

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Aug 25, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 18, 2025

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Friendly staff. Keeps you updated on service of your vehicle. Informs you of any problems with vec. Reminders for your appointment More

by bvroman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Please let us know if you need anything further! Have a great day!

August 16, 2025

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Employee Rating

I needed a regular service oil, etc job. This typical service returned a car that was washed & looked like new! My service contact was Brent Steed who immediately provided contact informa More

by carolmcadow818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 18, 2025

Ken Ganley Kia Alliance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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