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Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
47 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

47 Reviews

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47 Reviews of Brent Steed

October 22, 2025

Dealership Rating
Employee Rating

Always wondered service. They go above and beyond every time I am there without fail. More

by happyrn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Davis, Steven Holodnak, Mike DeLisi, Steve Brown

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October 17, 2025

Dealership Rating
Employee Rating

I had a great service appointment. All the staff was very nice and accommodating. I will go back More

by Kristylmiller08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 21, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2025

Dealership Rating
Employee Rating

Mike, Brent and Steve were as amazing as always. I won’t take my car anywhere else More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Lauren Rykalla, Josh Davis, Steven Holodnak, Aaron Flynn, Mike DeLisi, Mark Haggarty, Steve Brown, Josh Townsend

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Oct 18, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review!! We appreciate you and look forward to seeing you in the future! Take care!

October 13, 2025

Dealership Rating
Employee Rating

Always a pleasant visit to the Alliance Ohio Ken Ganley KIA! Staff is always attentive and friendly! Wait time is always as promised and the amenities are a luxurious plus! Thanks Brent Steed and crew for More

by Corcorcorey90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

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Oct 16, 2025

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

Dealership Rating
Employee Rating

Everyone was very pleasant as always did the job made sure I had a car to drive and I will be back. More

by lmallo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Ken Ganley Kia Alliance responded

We are so happy to hear you had a great visit with us! We appreciate you! Take care!

September 29, 2025

Dealership Rating
Employee Rating

Kia of Alliance is always my go to dealership. They are so friendly and quick with service! More

by lindsey.richards71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2025

Dealership Rating
Employee Rating

When i walked in Brent greated me and was very nice and informative. Very perfersional. I always love coming in for my service. The people couldn't be nicer. Thanks Erriga. More

by Erriga362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Ken Ganley Kia Alliance responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you have any further questions, please don't hesitate to reach out!

September 17, 2025

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Employee Rating

They all were so nice and helpful They got us what we wanted as far as down payment and monthly payment More

by bw5721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xander Dugan, Aaron Flynn

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Sep 20, 2025

Ken Ganley Kia Alliance responded

We are thrilled you had a great visit shopping with us! We really appreciate you and please let us know if you need us in the future! Take care!

September 01, 2025

Dealership Rating
Employee Rating

Kia Alliance was friendly, timely, great work & returned car clean, would recommend for future service!! More

by leyda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Sep 04, 2025

Ken Ganley Kia Alliance responded

Thank you for the great 5 star review! Please let us know if you need anything in the future!! Have a wonderful day!

August 29, 2025

Dealership Rating
Employee Rating

Great service, great experience. I will most definitely be back to have the rest of my maintenance needs More

by notchjonsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Report | Print
Sep 02, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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