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Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
30 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

30 Reviews

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30 Reviews of Brent Steed

July 15, 2025

Dealership Rating
Employee Rating

Excellent job from start to finish. Very personal and professional and I loved the car wash after our service! More

by Hippely77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Jul 16, 2025

Ken Ganley Kia Alliance responded

Thank you for the great review, we appreciate the feedback! Come visit us again! Have a great day!

July 11, 2025

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Employee Rating

Fantastic service as always, can always count on an enjoyable experience when I visit them. More

by turf1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 09, 2025

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Employee Rating

I received excellent service this morning with my car. It was very happy that they were able to diagnose the issue and let me know what the fix for it would be More

by dtummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Jul 11, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us at Ken Ganley Kia Alliance! Please let us know if we can be of assistance in the future! Thank you! Have a wonderful day :)

July 06, 2025

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Employee Rating

Easy appointment scheduling, staff is professional and friendly, service is completed on time, clean facility. More

by regina.sommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2025

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

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They were fast, efficient and friendly. Everything was explained and I was asked if I had any questions. More

by jnputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

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Employee Rating

Fast and convenient in and out in less than 30mnutes excellent service. Love this dealership More

by Sbuckeye69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2025

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Employee Rating

Awesome sales and service as usual. Great experience from start and finish sales and service More

by SH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Haney, Kam Wong, Lauren Rykalla, Josh Davis, Amanda Giudici, Steven Holodnak, Aaron Flynn, Mike DeLisi, Steve Brown

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Jun 20, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

June 16, 2025

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Employee Rating

Always very helpful and make you feel welcomed. I never wait long for anything i come in for. More

by Irishbratling19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Ken Ganley Kia Alliance responded

So glad to hear you had a great experience with us at Ken Ganley Kia Alliance! Please let us know if you need anything in the future! Take care and come visit us again!!

June 08, 2025

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Employee Rating

I was treated with respect and friendliness during this maintenance appointment. The gentleman I spoke with to schedule the appointment was very informative and kind. Nothing but good things to say. More

by King.susanv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2025

Dealership Rating
Employee Rating

Always fast friendly service with a smile. I purchased my vehicle 2 years ago and have never been pressured to accept any service I wasn't expecting. Will be going back for my future needs. More

by rockneflug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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