Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed | Page 2

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
97 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

97 Reviews

Write a Review

97 Reviews of Brent Steed

April 29, 2026

Dealership Rating
Employee Rating

Exceptional service everytime and Brent is super helpful and polite. I would recommend services here to anyone. More

by Brad M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 18, 2026

Ken Ganley Kia Alliance responded

Hi Brad! So happy to hear you had a great visit with us! Let us know if you need anything in the future! Have a wonderful day!

April 24, 2026

Dealership Rating
Employee Rating

I want to thank Brent Steed for always being straight forward about what is going on with my vehicle. He always has a smile and is very friendly. Thanks for all you do. More

by schnauzers73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2026

Ken Ganley Kia Alliance responded

Hi, we take pride in providing honest and friendly service to all our customers, and we are glad Brent was able to exceed your expectations. We appreciate your support and look forward to seeing you again soon!

April 08, 2026

Dealership Rating
Employee Rating

Though a d they treat their customers with respect and compassion. They toothed time for me to completely understand everything they were going to do!! More

by lingluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Report | Print
Apr 11, 2026

Ken Ganley Kia Alliance responded

Thank you so much for your kind words! We are dedicated to providing top-notch service and it means the world to us that you felt respected and understood during your experience. It was our pleasure to take the time to explain everything to you!

April 07, 2026

Dealership Rating
Employee Rating

I had no problem. The service was great. Brett was great and I would always come back. More

by debbie44705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 11, 2026

Ken Ganley Kia Alliance responded

Hi, thank you for your kind words! We are thrilled to hear that your experience was great and that Brett was able to provide excellent service. We would love to have you back anytime. Thank you for choosing our business!

March 24, 2026

Dealership Rating
Employee Rating

The staff is always helpful and professional. The service department is always kind and knowledgeable. More

by R. Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Report | Print
Mar 27, 2026

Ken Ganley Kia Alliance responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2026

Dealership Rating
Employee Rating

Nice clean place everybody is very friendly Brett and his Auto team are very professional very awesome More

by aprilynn48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 23, 2026

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

Dealership Rating
Employee Rating

Service is done in a prompt manner and they inform you of all things done and any unexpected issues. More

by hotshoe00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 22, 2026

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2026

Dealership Rating
Employee Rating

Dealership is top notch professional informative answered all my questions service was smooth nice waiting area. More

by dzarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xander Dugan, Mike DeLisi, Steve Brown

Report | Print
Mar 12, 2026

Ken Ganley Kia Alliance responded

Hello, thank you so much for your kind words! We are thrilled to know that you had a top-notch experience with us. See you next time!

March 04, 2026

Dealership Rating
Employee Rating

The Ken Ganley Kia service department has always given me excellent service. This is my 4th kia from this dealership and every service visit has been a breeze. More

by DigitalVir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 07, 2026

Ken Ganley Kia Alliance responded

So happy to hear you have had great experiences with us here at Ken Ganley Kia Alliance! We appreciate your business and hope to see you again! Take care!

February 28, 2026

Dealership Rating
Employee Rating

I had a 10:00 AM appointment for a oil change. I did not leave until after 12:00 pm. I thought that this was a little excessive. More

by susangrandolfo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 02, 2026

Ken Ganley Kia Alliance responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

1
2
3
...
10

Dealership Inventory (269 Vehicles)

new 2027 Kia Seltos car, priced at $32,008
2027 Kia Seltos
new
Terrain Brown exterior
Automatic
All-wheel Drive
$32,008
View Details
new 2027 Kia Telluride car, priced at $57,318
2027 Kia Telluride
new
Wolf Gray exterior
Automatic
All-wheel Drive
$57,318
View Details
new 2026 Kia Sportage car, priced at $31,048
2026 Kia Sportage
new
Nebular Blue exterior
Automatic
Front-wheel Drive
$31,048
View Details
used 2023 Hyundai Tucson car, priced at $22,948
2023 Hyundai Tucson
used
Amazon Gray exterior
Automatic
All-wheel Drive
$22,948
View Details
new 2026 Kia Sorento car, priced at $35,703
2026 Kia Sorento
new
Ebony Black exterior
Automatic
Front-wheel Drive
$35,703
View Details
used 2023 Mazda CX-30 car, priced at $23,348
2023 Mazda CX-30
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
$23,348
View Details
View All Inventory