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Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed | Page 11

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
107 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

107 Reviews

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107 Reviews of Brent Steed

March 12, 2025

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Employee Rating

My car was taken to Service immediately. The work needed was discussed and when another issue was found I was alerted by the attendant who discussed it with me as well. Work was all done in More

by Ccow919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Ken Ganley Kia Alliance responded

So happy to hear we took great care of you and you enjoyed your visit with us! Please come see us again! We appreciate you! Have a splendid day!!

February 20, 2025

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Employee Rating

Brent was very friendly and attentive, a good listener & kept me updated, didn't have a loaner car since the part took 4 days to get, he did arrange for pick up & drop off Brent's a keeper More

by Debbiekirkland65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Ken Ganley Kia Alliance responded

Hi Debbie! So happy to hear Brent took great care of you! Please let us know if you need anything in the future! Have a wonderful day!

February 18, 2025

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Employee Rating

Comfortable set up, snacks and beverages while you wait, TV to watch. Knowledgeable and friendly staff. More

by susankenna1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 21, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business and hope to see you again! Take care!

February 15, 2025

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Employee Rating

Friendly fast service at a affordable price. Clean waiting with snacks, water, coffee and tea. More

by cddougie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 18, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

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Employee Rating

Very good! Timely, professional and thorough. I appreciated how thorough my car was checked over and the issues were explained in detail to me More

by Beth Dib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 10, 2025

Ken Ganley Kia Alliance responded

Hi Beth! So glad to hear you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

January 30, 2025

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Employee Rating

Truly one of the best places I’ve bought a car. Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immedia More

by stephanie_lohr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Feb 03, 2025

Ken Ganley Kia Alliance responded

Hey Stephanie! So happy to hear you had a great experience with us in service and sales! We strive to be here for our customers and make sure they are taken care of! Hope you love your new car! "We wanna see ya in a Ken Ganley Kia!!" Come see us again! Take care!

January 21, 2025

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Employee Rating

Service guy was wonderful! Made my visit so enjoyable! He's only been there 2 months and already I see a huge difference! More

by Me331971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 24, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! We are always more than happy to assist you if anything else comes up. Take care!

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