Brent Stump | Page 2

Service advisor (Brenton) was knowledgeable and answered all of my questions. The work was performed quickly and everything was explained perfectly. I utilized the free shuttle service and found it valuab all of my questions. The work was performed quickly and everything was explained perfectly. I utilized the free shuttle service and found it valuable. Prices were very reasonable. More

by Ron Verified Customer Verified Customer

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Anthony usually helps me, but he was off yesterday so Brenton helped me. He got me in and out quickly. Brenton helped me. He got me in and out quickly. More

by L.SWEET Verified Customer Verified Customer

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great service and service team. I can not be happier!! HAPPY HAPPY HAPPY HARPER FIFTEEN I can not be happier!! HAPPY HAPPY HAPPY HARPER FIFTEEN More

by GB.WERBELL Verified Customer Verified Customer

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Prompt, friendly, knowledgeable staff that handled my service needs on time. Great customer service! Thanks! service needs on time. Great customer service! Thanks! More

by peaches_30338 Verified Customer Verified Customer

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Tires are actually less expensive here than at other discount shops (didn't need the price match guarantee). Plus the benefit of being able to get an alignment which I couldn't get at most of the other discount shops (didn't need the price match guarantee). Plus the benefit of being able to get an alignment which I couldn't get at most of the other shops. Even includes road hazard coverage. And of course factory trained technicians and concierge service versus well intentioned trainees and 'that guy' at the counter of the discount shop. Good experience overall. More

by cleanchain Verified Customer Verified Customer

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Quick , simple tire 🛞 rotation . They had my vehicle in and out in less than 20 minutes. Overall good experience. They had my vehicle in and out in less than 20 minutes. Overall good experience. More

by BXSOUP1964 Verified Customer Verified Customer

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very professional. did not try to sell me a service that I did not need. Been my service dealer since 2005 did not try to sell me a service that I did not need. Been my service dealer since 2005 More

by TJM3453 Verified Customer Verified Customer

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Great service. The time spent at the dealership was awesome. It took them 18 minutes to complete service The time spent at the dealership was awesome. It took them 18 minutes to complete service More

by tj6818 Verified Customer Verified Customer

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I was taken care of in a quick and efficient manner. Was given a time estimate for the service and that estimate was met. Was given a time estimate for the service and that estimate was met. More

by MBOLES7831 Verified Customer Verified Customer

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I took my Highlander in for an oil change which was performed in 14 minutes based off of Toyota’s goal to have maintenance finished in under 1 hour. Yes, the service was completed in under 1 hour, but performed in 14 minutes based off of Toyota’s goal to have maintenance finished in under 1 hour. Yes, the service was completed in under 1 hour, but when I got home, I realized they didn’t turn off the required maintenance warning indicators. So, I had to go all the way back to the dealership which cost me time, money, and frustration. Therefore, from my personal experience, performing maintenance quickly and incompletely is not a good goal for Toyota.to have. My personal preference is for the Toyota mechanics to take their time and do the job properly and correctly so that I don’t have to make a second trip back to the dealership for them to complete the job or heaven forbid they are speeding through maintenance and they forget to put something (screw, etc) back on the vehicle and a serious accident happens that causes injury or even death. More

by LSORRELL Verified Customer Verified Customer

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