Katie Fuller

Those people have a serious issue. My terrible experience started when I went there to trade in my 2022 Camry for a 2025 Camry XSE Sport, simply because this location was the closest t My terrible experience started when I went there to trade in my 2022 Camry for a 2025 Camry XSE Sport, simply because this location was the closest to my home. They gave me a crazily low trade-in offer, even after I showed them a higher official evaluation from CarMax. Out of nowhere, the accounting manager insulted me, saying, “I know people like you—you keep asking for evaluations and will never buy anything.” Feeling completely harassed, I decided to leave. At that point, the salesperson actually grabbed my phone without my permission and tried to open my photos to delete pictures I had taken of their written evaluation. I left immediately after that violation of my privacy and bought the car from AutoNation Toyota instead, who gladly matched the fair CarMax price. Foolishly, I went back to Cobb County Toyota today just to get a tire changed. First, I found out that for a previous tire change, they completely ignored my warranty and forced me to pay full price for a duplicate tire. Then, they recommended replacing three more tires. When I told the tire department manager that I only wanted to replace one today and would budget for the rest later (since they estimated a staggering $350 per tire), he literally told me word-for-word: "If you don't have the money to change tires, why did you buy this car?" Are you guys serious? What is wrong with management here? What kind of customer service is this? I will never step foot in this place again—though I'm sure you don't even care. Stay far away from this dealership. More

by MIKE_MALEK Verified Customer Verified Customer

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Service was fast and the staff was friendly. I couldn't have had a better experience I couldn't have had a better experience More

by TREVBOOBOOS5494 Verified Customer Verified Customer

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The service was quick and thorough I found that coming around 2:00 on a weekday is much quicker than trying to come on a Saturday around 2:00 on a weekday is much quicker than trying to come on a Saturday More

by MARKSUKLOFF Verified Customer Verified Customer

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Less than 30 minutes. Awesome very customer service minded check in. Very happy with the service Awesome very customer service minded check in. Very happy with the service More

by THEKELLARGROUP Verified Customer Verified Customer

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We have been buying cars and having them serviced at Cobb Toyoto for twenty years! THE BEST! Toyoto for twenty years! THE BEST! More

by LDROYER Verified Customer Verified Customer

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They finished early and they kept me informed at every step they were the bomb! step they were the bomb! More

by SPUDLYMCGURK Verified Customer Verified Customer

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Love this dealership. I’ve been coming here for years! Y’all do a really good job of handling my car with care and efficiency. I’ve been coming here for years! Y’all do a really good job of handling my car with care and efficiency. More

by DANDRA.WAYE Verified Customer Verified Customer

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I want one visit where I don't feel scammed into getting more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pad more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pads. However, it still feels like I should have replaced the pads which would have been cheaper. More

by contrilla.1 Verified Customer Verified Customer

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Very helpful, thorough, and fast. Good experience. I will definitely be there again soon. Thanks. Good experience. I will definitely be there again soon. Thanks. More

by JBURKH8660 Verified Customer Verified Customer

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Cobb County Toyota is the place to go for all your Toyota needs here in Metro Atlanta. I have never had a bad experience here and would recommend it to all of my family and friends. Book your next service wi needs here in Metro Atlanta. I have never had a bad experience here and would recommend it to all of my family and friends. Book your next service with Anthony, he will keep you in great shape! More

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