Brent Vandenbos

I made an appt for service on my 2008 Hyundai Tuscon, oil change, tire change, drivers window motor replacement, and rear wiper motor change. I called ahead to make sure they had the parts to do this and I change, tire change, drivers window motor replacement, and rear wiper motor change. I called ahead to make sure they had the parts to do this and I wouldn't have to come back later. They assured me that they did. I dropped the car off for service at 7 in the morning and they called an uber for me to go to work. I never heard back about the repair and started calling to see if it was done at 1:30pm. I called and could only get the phone calling center, no one in service was answering nor responding to messages. After an hour and a half of waiting I tried again, couldn't get anyone. I called the parts guy, got him, and begged him to take a message over. I kept calling and the call center people sent three escalations. I tried messaging on the website. When it was time for me to leave work I couldn't get a hold of anyone to get them to send an uber to bring me back. So, I got my own uber. I learned they had written my phone number down wrong and so I never got a call or any messages. They did the oil change but couldn't do the tires because they were too worn. They couldn't do the window or the wiper because the parts were discontinued and they did not have them. I tried to call the Manager Brent to tell him about my experience but as of so far, he does not return phone calls. This happened 4/24/26 and it is now 4/29/26. This would all have been great to know when I first made the appointment or when I called to see if the parts were there. The email they had for me was correct, I wish they had tried to contact me in any way or that they had returned my calls or answered the phone. Very unsatisfying experience. More

by YOHANNAH Verified Customer Verified Customer

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Cameron was very wonderful to work with because I did not feel pressured. He listen to what I was looking for. He showed me the Toyota Tacoma but I was unable to test drive because it was buried behind other feel pressured. He listen to what I was looking for. He showed me the Toyota Tacoma but I was unable to test drive because it was buried behind other vehicles. I will recommend Cameron and Gabriel if someone wanted to purchase a vehicle. More

by AKGUL4EVER Verified Customer Verified Customer

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My salesman was Travis. Who was excellent and made it a very comfortable transaction. Gabe in finance was helpful which made everything easier Who was excellent and made it a very comfortable transaction. Gabe in finance was helpful which made everything easier More

by JIM17476 Verified Customer Verified Customer

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It has a great service department and parts are on point, sale is great also sale is great also More

by ANNAVANDENBOS Verified Customer Verified Customer

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Fast and direct, at other dealerships they are not as transparent…they ask you to leave your car with no idea how long you will be out a car. They even can give you a car to drive sometimes! transparent…they ask you to leave your car with no idea how long you will be out a car. They even can give you a car to drive sometimes! More

by TIMOTHYBLEVANS Verified Customer Verified Customer

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Very kind and sweet to customers, the service was done quickly and effectively. I will be going back to work with the Hyundai teem every time quickly and effectively. I will be going back to work with the Hyundai teem every time More

by KARLIE_JUDKINS Verified Customer Verified Customer

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Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila Verified Customer Verified Customer

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