Smooth and enjoyable I will return to them if I decide to
purchase another vehicle
purchase another vehicle
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by dakota6153
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Melin
Smooth and enjoyable I will return to them if I decide to
purchase another vehicle
purchase another vehicle
More
by dakota6153
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Melin
I was not looking to buy a Hyundai, but ended up buying
Tucson Hybrid and love this car.
Tucson Hybrid and love this car.
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by TAMMIERIT
Verified Customer
Verified Customer
Aug 24, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your five-star review of Lithia Hyundai of Anchorage! We're excited to hear you gave the Tucson Hybrid a chance and ended up loving it, even though it wasn't originally what you were shopping for. Congratulations on your new Tucson Hybrid, and we look forward to welcoming you back in the future!
2000 trade in selling for 14000.
Can't get in for 60000 mile check up that was due before purchase. Salesman said all maintenance was up to date. Full service work up on vehicles.
Can't get in for 60000 mile check up that was due before purchase. Salesman said all maintenance was up to date. Full service work up on vehicles.
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by GIANT_BUCKET
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Melin
Aug 11, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your feedback. We understand your concerns regarding the trade-in evaluation, the maintenance status of the vehicle, and the availability of service appointments. Clear communication about a vehicle's condition and recommended maintenance is important, and we appreciate you bringing these matters to our attention.
We would welcome the opportunity to review the details of your purchase, including the maintenance records and service recommendations. Please reach out to our team directly so we can discuss your experience further and work toward addressing your concerns.
Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com
Easy, friendly, convienient Everyone was very friendly
and tried to make the experience as painless as possible.
and tried to make the experience as painless as possible.
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by BANDA37
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Melin
Aug 06, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for the fantastic review! We're happy to know our team made your experience simple, convenient, and enjoyable from start to finish. Thank you for choosing Lithia Hyundai of Anchorage. Enjoy your new vehicle, and we hope to see you again!
Clean showroom.
Friendly staff Don’t know what else to say. Salesman Richardson was super helpful.
Friendly staff Don’t know what else to say. Salesman Richardson was super helpful.
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by JEMEZ
Verified Customer
Verified Customer
Jul 28, 2026 -
Lithia Hyundai of Anchorage responded
JEMEZ, thank you for taking the time to share your experience! We’re happy to hear you enjoyed our clean showroom, friendly atmosphere, and that Richardson was so helpful throughout your visit. We appreciate your feedback and hope to have the opportunity to assist you again in the future.
Tyler the sales man and Gabe were great.
Service after that was absolutely appalling. We were given our purchased vehicle absolutely disgusting and stick and trash in it. We made 4 trips int
Service after that was absolutely appalling. We were given our purchased vehicle absolutely disgusting and stick and trash in it. We made 4 trips into anchorage from Wasilla to address multiple things and Lithia Hyundai didn't treat us with any respect whatsoever
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by KYLEHUDSON76
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Melin
Jul 27, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for sharing your feedback. We’re pleased to hear Tyler and Gabe made a positive impression during the sales process, but we’re concerned to learn the experience afterward did not meet your expectations. Your comments regarding the vehicle’s condition at delivery and your repeated trips to address outstanding concerns are important to us and will be shared with our leadership team for review. We would appreciate the opportunity to discuss your experience further, so please reach out to us directly using the contact information below.
Best,
Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com
We purchased a new vehicle from this dealership in April,
and our experience has been extremely disappointing.
During the financing process, the salesperson did not include all of our household income on
and our experience has been extremely disappointing.
During the financing process, the salesperson did not include all of our household income on the application. As a result, my wife was added to the loan, which was something we did not want, and we ended up with a monthly payment exceeding $1,000.
The finance manager told us he would contact us the next business day to discuss our options for correcting the income information. He never called. I later called the dealership and left a message requesting a return call, but never heard back. I also left a written note for him, and again received no response. About a month later, while bringing our brand-new vehicle in for repairs, I happened to run into the finance manager in person. At that point, he told me there was nothing the dealership could do.
I also learned that the dealership completed the pre-buyer's inspection several days after we had already taken delivery of and been driving the vehicle.
In addition, it has now been three months and we are still making payments on the vehicle we traded in. The finance manager informed us that the dealership had already sold our trade-in, yet the lien remains in our name and we continue to be responsible for the loan.
Overall, our experience has been marked by poor communication, lack of follow-through, and unresolved issues that should have been addressed promptly.
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by SAXMANTEX
Verified Customer
Verified Customer
Jul 01, 2026 -
Lithia Hyundai of Anchorage responded
We appreciate you taking the time to leave us some feedback. However, I apologize for your recent experience. If you'd like to discuss this further, please don't hesitate to reach out. Thank you.
I had a terrible experience the first time I went to this
dealership. Thankfully I went back and met Gabriel. This was my first encounter with a car dealership individual during purchases or otherwise where
dealership. Thankfully I went back and met Gabriel. This was my first encounter with a car dealership individual during purchases or otherwise where I didn’t feel rushed or seen as just a sale.
I know their aim is to make sales: it’s their living. Gabriel builds relationships though. I trusted him throughout the whole process. It’s years later and the first person who came to mind was him when looking for another purchase.
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by Venice
Jun 23, 2026 -
Lithia Hyundai of Anchorage responded
Venice, thank you for giving Lithia Hyundai of Anchorage a second chance and for sharing your experience with Gabriel! We are so grateful for your business. Enjoy your car!
Great service, listen to my needs, great overall
experience. Best sales representative ever - Price!
experience. Best sales representative ever - Price!
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by SBUNEAK
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Melin
Jun 24, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for the 5 stars! So glad you had a great experience at Lithia Hyundai of Anchorage, we’ll pass the shoutout to Price!