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Serra Trussville Kia
Birmingham, AL
2,262 Reviews
Since 1981 the Serra family has served the Trussville are and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 05, 2024
Not good experience, was lied to about several things and
just ignored when i asked about them. The vehicle didnt even have the engine i was told it had. I was told multiple times i would have 45 days for in
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by shadowarmsco
Verified Customer
Verified Customer
May 04, 2024
Excellent service.
Antwan was very friendly & informative. I definitely enjoy this dealership and the entire staff.
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by Mesha J
Verified Customer
Verified Customer
Employees Worked With
May 02, 2024
Antwan entered my information into the computer, making
sure to explain coupons I had, very courteous and answered any questions I had, offered me the courtesy car wash after having my oil changed. Upon c
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by Jocelyn35235
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (184 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Shuttle Service
- Television
- Free Loaner Cars
- Home Delivery
- Computer Work Stations
- Vending Machines
- Virtual Appointments
- Online Service Appointment Scheduling
- Senior Discount Services
- Early Drop-Off
- Late Pick-Up
- Military Discounts on Service
- Customer Loyalty Program
