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Bret Glass

Overview Reviews (67) Inventory (1109)

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Bret Glass

Bret Glass | Page 4

Internet Manager

Van Chevrolet Buick GMC

8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.7

67 Reviews

Overview Reviews (67) Inventory (1109)

4.7

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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67 Reviews of Bret Glass

January 18, 2025

Dealership Rating

Employee Rating

Hands down the best place i’ve done business with. I had a very hard situation and they were not only able to work with it but go above and beyond. I cannot thank you guys enough- I have my tahoe! I had a very hard situation and they were not only able to work with it but go above and beyond. I cannot thank you guys enough- I have my tahoe! More

by KirstenLeeanne

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: cacia!!

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Jan 20, 2025 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear about your experience! Going above and beyond for our customers is what we strive for. Enjoy your Tahoe, and thank you for choosing us! Your kind words motivate our team to keep delivering exceptional service.

January 13, 2025

Dealership Rating

Employee Rating

The purchase experience was pleasurable. Everyone was polite and were more that accommodating to my requests. Everyone was polite and were more that accommodating to my requests. More

by rperkins331

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Knase, Mike Nations, Ron Daly, Scott Daly, Michael Rybicki , Keith Maldonado, Carlos Moreno

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Jan 14, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the wonderful feedback! We're thrilled to hear you had a pleasurable experience and found our team accommodating. Your satisfaction means a lot to us, and we look forward to serving you again soon!

January 12, 2025

Dealership Rating

Employee Rating

GM Matt Cerreta is extremely helpful, professional, smart and caring. As is all his team. and caring. As is all his team. More

by Molly

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Knase, Mike Nations, Ron Daly , Keith Maldonado, Carlos Moreno, Justin Cerreta, 5 stars. Maria, 5 stars.

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Jan 13, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback, Molly! We're thrilled to hear that Matt and the team made such a positive impression. Your support means a lot to us, and we’re committed to maintaining that level of service. Looking forward to seeing you again soon!

January 02, 2025

Dealership Rating

Employee Rating

Very poor experience. Rushed deal. Inconsistent communication between staff. Was called a week after closing to confirm I in fact "purchased the car" because they had 2 de Rushed deal. Inconsistent communication between staff. Was called a week after closing to confirm I in fact "purchased the car" because they had 2 deal jackets opened. More

by draxkid141

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Richard Knase , Brent Faulkner

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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

It’s important to us that every customer has a seamless and clear experience, and we understand your frustration with the rushed deal and the communication issues. We will look into the mix-up with the deal jackets to ensure this doesn’t happen again. If you have any further concerns or questions, please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

Jan 14, 2025 -

draxkid141 responded

You still have my vehicle after since 12/10/24. I was informed today they are aware the engine blew at 47k miles after 6 days of operation. The service department was so lackadaisical, they had to sublet the diagnostic of the car to another dealership unbeknownst to me. Moreover they are trying to get out of the lemon law even though the vehicle is within the legal 15 days or 500 miles. This location is actively attempting to scam customers.

December 28, 2024

Dealership Rating

Employee Rating

Bret went above and beyond to help me and my fiance find the perfect vehicle for her. He got her into a car that she absolutely loved and kept us in our budget as well. We would come back again just for his the perfect vehicle for her. He got her into a car that she absolutely loved and kept us in our budget as well. We would come back again just for his service and expertise. More

by JOEL.A.CARTER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Knase, Mike Nations, Rhett Ballard , Keith Maldonado

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Dec 30, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the wonderful review, Joel! We’re thrilled to hear Bret made such a positive impact on your car-buying experience. Helping our customers find the perfect vehicle while staying within budget is what we aim for. Looking forward to seeing you both again!

December 23, 2024

Dealership Rating

Employee Rating

Deal was easy and great. Dom was a solid dude. May by another from then Dom was a solid dude. May by another from then More

by Smochoa03

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Knase, Mike Nations, Michael Rybicki, Dave Seifer, Gerardo Munoz, Cameron Loomer, Morelia Maxwell , Keith Maldonado, Haylee Rios

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Dec 30, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience and found the deal easy. Dom appreciates the shoutout! We look forward to serving you again soon.

December 21, 2024

Dealership Rating

Employee Rating

Scott Daley is absolutely the best deal maker car salesman that I have ever dealt with and I’ve dealt with a lot Scott me right Thanks Scott salesman that I have ever dealt with and I’ve dealt with a lot Scott me right Thanks Scott More

by Melegittino

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Knase, Scott Daly

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Dec 23, 2024 -

Van Chevrolet Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Scott. His dedication to providing excellent service truly makes a difference. We appreciate your support and look forward to assisting you again in the future!

December 10, 2024

Dealership Rating

Employee Rating

Brett Glass is the best to work with. He made my transaction and trade in simple and quick. ask for Brett if you want great seevice He made my transaction and trade in simple and quick. ask for Brett if you want great seevice More

by cwprobst

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Nations

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Dec 12, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback! We're thrilled to hear that Brett provided you with a seamless experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

December 10, 2024

Dealership Rating

Employee Rating

Finance was sketchy and didn’t give clear answers on anything. They didn’t even speak with my co signer of my trade in before the deal was done. Sketchy practices. anything. They didn’t even speak with my co signer of my trade in before the deal was done. Sketchy practices. More

by Anonymous

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Dec 11, 2024 -

Van Chevrolet Buick GMC responded

Clear communication is important to us, and it seems we may have fallen short in this instance. We want to ensure that your concerns are addressed and that we can improve the experience moving forward. Please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

December 07, 2024

Dealership Rating

Employee Rating

The sales guys very professional and very respectful and you can field the good vibes. you can field the good vibes. More

by TCORRAL2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Knase, Mike Nations, Ahmed Alkhafaji, Gerardo Munoz, Morelia Maxwell , Keith Maldonado, Carlos Moreno

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Dec 09, 2024 -

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear that our sales team made such a positive impression. Creating a welcoming atmosphere is important to us, and your feedback truly motivates our team. We appreciate your support and look forward to serving you again!

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