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Brett Bakken
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Brett Bakken | Page 6
Sales Manager
Luther Brookdale Chrysler Jeep Dodge RAM
8188 Brooklyn Blvd.
Brooklyn Park, MN 55443
282 Reviews
I've only been in the auto business a short time but in that time a I have been able to consistently be a top performer in sales and customer satisfaction by listening to my customers and helping them select the proper vehicle with minimal stress. It would be my pleasure to assist you in your next purchse.
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Expert Certified 2021
282 Reviews
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282 Reviews of Brett Bakken
May 03, 2023
After my accident, I was relieved to receive great service among a stressful time. Their communication was efficient and clear. They walked me through changes in my warranty, GAP protection, communica service among a stressful time. Their communication was efficient and clear. They walked me through changes in my warranty, GAP protection, communicating with my insurance adjuster etc. I feel I was very supported and taken care of...and I love my vehicle! More
by danielson.jazmin
Verified CustomerOther Employees Tagged: Myron Weiden, Jay (Sales) was also a pleasure to work with--very upbeat and happy!
Helpful 
May 03, 2023
Our experience was great! No high pressure sales, just helpful service and information. Chad was great to work with! He always responded ASAP to any of my texts/calls. His No high pressure sales, just helpful service and information. Chad was great to work with! He always responded ASAP to any of my texts/calls. His attentiveness to us was above & beyond. His knowledge of Wranglers gave us confidence in him and the vehicle. Brett was also great! His experience with a Jeep hybrid was nice as he told us about some things to know since we were first time hybrid owners. We have been bringing our Jeeps to this dealership for a long time and this Wrangler purchase experience ensures we will continue to come here. I feel that they will take good care of us and our cars! Top notch job Chad & Brett! Sincerely, Diane & Al Swintek More
by bearpaw24
Other Employees Tagged: Chad Feist
April 27, 2023
Chad got me into the right vehicle that fit all my needs. He listened and made sure I got the best deal! He listened and made sure I got the best deal! More
by Karissa Feist-Curtis
Other Employees Tagged: Mike Felix , Chad Feist
April 24, 2023
From first contact to test drive to signing the purchase agreement we had a good experience and are happy with our new vehicle. agreement we had a good experience and are happy with our new vehicle. More
by standinontherock
Other Employees Tagged: Jason Wiese, Mariana Russell , Freddie Brown Sr
April 18, 2023
They need to understand the meaning of customer service. I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't unders I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't understand car loans and that's all that car dealerships do. Pretty sure banks know and understand car loans! While I waited for 2+ hours, I was not offered a beverage or anything. I was very sick and just wanted to go home. Was sent home with less than 1/4 tank of gas. The wiper blades on front and back were never checked to see if they were in good condition. I also called Mike and left him a couple of messages to return my call and never did. I finally asked the receptionist to connect me to him directly. When I finally got to speak to him on the phone, he had never even checked to see I had called or listened to my voicemail. If he hadn't listened to mine, who else did he not listen to voicemails or return calls. After finally being able to speak with Mike, I finally felt heard. He fixed my wipers and put in a full tank of gas along with putting in a service order to fix my heated steering wheel. But it shouldn't have taken that long. Those things should've been done right away. That is what good customer service is. More
by staceylynnae
Other Employees Tagged: Mike Felix , Andre Bradford
April 09, 2023
Everything was great. The one surprise was the $300 tacked on for the brake plus light. If it’s the case you put it on all vehicles, maybe add it to the website sales pri The one surprise was the $300 tacked on for the brake plus light. If it’s the case you put it on all vehicles, maybe add it to the website sales price. More
by millers2
Other Employees Tagged: Calvin- Sales Dept
March 31, 2023
Our sales person, Mariana Russell, could not have been more helpful. She was very knowledgeable, accessible and organized. We had very specific vehicle features that we were looking for and Mariana w more helpful. She was very knowledgeable, accessible and organized. We had very specific vehicle features that we were looking for and Mariana worked diligently to find a vehicle that was exactly what we wanted. When there were no matching cars in Luther’s inventory, she located the car we wanted at another dealer 200 miles away and arranged a dealer swap. The day after we picked our car up, she made herself available via FaceTime to answers any new questions we had. Purchasing our new car from Brookdale Luther Jeep was an all around positive experience. Thank you to everyone involved. More
by Watermelon9
Other Employees Tagged: Mariana Russell , Rick from exterior protection
March 29, 2023
I tried to pay my down payment with a personal check and wasn't informed until I showed up at the dealership that I had to go and get a cashiers check instead. The buyout of a lease process could be much i wasn't informed until I showed up at the dealership that I had to go and get a cashiers check instead. The buyout of a lease process could be much improved. More
by BBEYER
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