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Brett Bakken
Brett Bakken at Luther Brookdale Chrysler Jeep Dodge RAM
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Brett Bakken | Page 7

Sales Manager

Luther Brookdale Chrysler Jeep Dodge RAM

8188 Brooklyn Blvd.
Brooklyn Park, MN 55443

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4.8
282 Reviews

I've only been in the auto business a short time but in that time a I have been able to consistently be a top performer in sales and customer satisfaction by listening to my customers and helping them select the proper vehicle with minimal stress. It would be my pleasure to assist you in your next purchse.

Specialties & Trainings

Expert Certified 2021

4.8

282 Reviews

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282 Reviews of Brett Bakken

March 29, 2023

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Employee Rating

Outstanding experience once again with the team at Luther Brookdale Jeep, the entire process was very professional I can't say enough about the team members I interfaced with!! More

by TLAMBERT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Hanson, Mariana Russell

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Apr 03, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Team at Brookdale Chrysler

March 26, 2023

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Are five stars not enough? You just lost a star because of the required review. More

by k.carlotto
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JENN KUNKEL

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Mar 29, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for this amazing review! We really appreciate your business. Regards, The Team at Brookdale Chrysler

March 21, 2023

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Mariana did a fantastic job from my first contact all the way through delivery of my new Grand Wagoneer! More

by kklemz0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mariana Russell

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Mar 24, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Mariana's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, The Team at Brookdale Chrysler

March 12, 2023

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Everyone was extremely helpful! Jordan was very accommodating and made things as smooth as possible! More

by LIZM9008
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lorence

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Mar 15, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Team at Brookdale Chrysler

March 10, 2023

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From the first call until I signed the final paperwork it was an amazing experience. Everything was explained to me as we went along and before I knew it, I was leaving in tears with an amazing interest rate More

by ASHLYNICOLE30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JENN KUNKEL

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Mar 15, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Team at Brookdale Chrysler

March 03, 2023

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Would not recommend. Attention to basic details is lacking and they do not make you feel like a priority. Overall terrible experience. More

by RecentCustomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mariana Russell , Michael O'Halloran

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Mar 07, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for providing us with your feedback. We apologize for the delays that took place during this transaction and if they caused any inconveniences. However, we must follow specific parameters when it comes to lease buyouts along with time sensitive response and involvement from the customer in the lease buyout process. If you have any questions or would like to discuss this further, please contact us at your earliest convenience. Regards, The Team at Brookdale Chrysler

March 02, 2023

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Great people to work with and fixed a couple small issues promptly and efficiently. All staff were very nice and said hi when walking by More

by kabuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamerson Robertson

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Mar 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chrysler Jeep Dodge Ram for your vehicle needs. Regards, The Team at Brookdale Chrysler

February 21, 2023

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I thought I might get a follow up phone call to see if everything was okay and when it rang it was a butt dial so I was talking and he just hung up. I'm also pretty sure there wasn't a chip in the windshi More

by patriciagail8587
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Chris Brown

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Feb 23, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Regards, The Team at Brookdale Chrysler

February 12, 2023

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Very very happy with the service from Heath and the rest of the team. A great environment to feel comfortable making a large car purchase. More

by kaitlyn.vanauken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heath Zimmerman

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Feb 14, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Heath was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, The Team at Brookdale Chrysler

January 29, 2023

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Employee Rating

Jen was great I would definitely be back again. The whole day went great thanks More

by swarmstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JENN KUNKEL

Helpful
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Feb 01, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Team at Brookdale Chrysler

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