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Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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5.0
163 Reviews

Languages Spoken

English English

5.0

163 Reviews

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163 Reviews of Brett Benson

June 21, 2025

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Employee Rating

Jackie did great, he test drove the vehicle with my son and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of th More

by Jday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Ron Smith, Braylon Boudreaux

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Jun 23, 2025

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie and the team made your car-buying experience smooth and efficient. Your satisfaction means a lot to us, and we appreciate you choosing us for your new vehicle! Enjoy the ride!

June 19, 2025

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Employee Rating

Our salesperson Danny was very helpful and a pleasure to shop with. We are happy with our purchase and experience. More

by José and Valerie Solis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua North

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Jun 23, 2025

Grand Prairie Ford responded

Thank you, José and Valerie! We're thrilled to hear you had a great experience with Danny and that you're happy with your purchase. Your satisfaction is our top priority, and we appreciate you sharing your positive feedback! Enjoy your new ride!

June 18, 2025

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Employee Rating

Very Cordial & Extremely easy to work with! We will now be getting all our vehicles from this dealership! More

by jeaniemcginn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

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Jun 19, 2025

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to have earned your trust and look forward to helping with all your future vehicle needs!

June 16, 2025

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This dealership adds on dealer add on in addition to the advertised and agreed upon sales price despite that being an illegal practice by the federal trade commission. I have filed a formal complaint. After More

by kproctor7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Romello Benton , Raul Chavez-4 stars, Jon Jensen-3 stars, Karla Corralego-1 star.

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Jun 18, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback. We take all customer concerns seriously, and we appreciate you bringing this matter to our attention. Our goal is to ensure a transparent and positive experience for all our customers. To discuss your concerns further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We are here to assist you.

June 16, 2025

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Employee Rating

It is a good dealership with plenty of options and has really helpful staffs around. More

by kieronpoudel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

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Jun 18, 2025

Grand Prairie Ford responded

Thank you for your positive feedback! We are glad to hear that you found our dealership to have a wide variety of options and that our staff was helpful during your visit. We strive to provide an excellent experience for all our customers and appreciate your recognition of our efforts. We look forward to serving you in the future!

June 14, 2025

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Employee Rating

Was so simple walked up to the salesman and asked if he selling cars he said yes how can I help. More

by ARTMARTINEZ661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas , Sebastine Ruiz

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Jun 18, 2025

Grand Prairie Ford responded

Thank you for sharing your positive experience with us! We strive to make the car buying process as straightforward and enjoyable as possible. It’s great to hear that our team was able to assist you promptly. We look forward to seeing you again!

June 14, 2025

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Employee Rating

Everybody was professional I forget the man’s name who sold our truck, but he did a fabulous job. More

by Colegrovecraig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rodriguez

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Jun 18, 2025

Grand Prairie Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our team and that you found our service to be professional. We take pride in providing excellent customer service, and your kind words reaffirm our efforts. We look forward to serving you again!

June 11, 2025

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Employee Rating

From start to finish very professional warm and inviting. Salesman very attentive, friendly and helpful. More

by WADEUSMC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Chavez and Karla (5 stars outstanding)

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Jun 12, 2025

Grand Prairie Ford responded

Thank you for your kind words! We’re glad to hear you had a professional and welcoming experience with our attentive and friendly sales team. We appreciate your feedback!

June 08, 2025

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Employee Rating

Jackie is the best! Got in and out with just what I was looking for! More

by CARLOSVERDEJA99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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Jun 09, 2025

Grand Prairie Ford responded

Thanks for the awesome feedback! Jackie will be so happy to hear this. We’re glad she made the process quick and got you exactly what you needed. Hope to see you again soon!

June 03, 2025

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Employee Rating

This is our 3rd purchase with Jackie and as always it’s top tier customer service. We appreciate all his help during the purchasing process and making it as smooth as possible. Thanks Jackie! More

by Jlrmorgan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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Jun 12, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that your experience with Jackie and our team has consistently met your expectations. Providing top-tier customer service is our priority, and we appreciate your trust in us for your purchases. Thank you for being a valued customer, and we look forward to serving you again in the future!

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