Romello Benton
Romello Benton at Grand Prairie Ford

Romello Benton

Finance Manger

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.5
85 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English English

4.5

85 Reviews

Write a Review

85 Reviews of Romello Benton

April 11, 2026

Dealership Rating
Employee Rating

Great leadership, excellent customer service, clean bathrooms, good coffee bar, helpful parts department, and shiny floors More

by brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeves

Apr 14, 2026

Grand Prairie Ford responded

We are ecstatic to hear about your wonderful experience with our team and facilities. Your recognition of our leadership and the exceptional service provided by our team members truly means the world to us. We take great pride in maintaining a welcoming environment with clean facilities and thoughtful amenities like our coffee bar. It's fantastic to know that our parts department was able to assist you effectively and that you noticed the care we put into keeping our showroom pristine. Your kind words motivate us to continue delivering the high-quality experience that Grand Prairie Ford is known for. We appreciate you taking the time to share your positive feedback.

February 28, 2026

Dealership Rating
Employee Rating

The best support I have had buying pickup. Every problem or concern I had in the process was quickly resolved. I wholeheartedly recommend them More

by grateful2470
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2026

Grand Prairie Ford responded

Thank you for your feedback. We’re glad the team was able to quickly resolve any concerns and make your truck buying experience a great one. We appreciate your recommendation and look forward to seeing you again.

February 22, 2026

Dealership Rating
Employee Rating

Great experience great salesman and customer service was above and beyond can’t wait to work with the service department and get my two years worth of oil changes More

by Chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your kind feedback. We’re glad you had a great experience and that the team went above and beyond for you. We look forward to seeing you again for your service visits.

February 13, 2026

Dealership Rating
Employee Rating

Customer service was amazing by Jackie he made me feel welcomed didn’t question me or anything. When I went back the second day because I regretted my payment option they worked to get me to where I wante More

by hernandezsteven2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your kind feedback. We’re glad Jackie and the team made you feel welcome and worked with you to find a better fit for your needs. We appreciate your trust and look forward to seeing you again or helping your friends and family.

December 04, 2025

Dealership Rating
Employee Rating

IT was good experience buying the truck the help was good the people that help us very good More

by galvanjorge1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Dec 09, 2025

Grand Prairie Ford responded

We are grateful that you had such a positive experience purchasing your truck with us. It means so much to hear that our team provided excellent assistance throughout your buying process. We truly appreciate you taking the time to share your feedback about the helpful service you received. Thank you for choosing Grand Prairie Ford for your vehicle needs.

November 29, 2025

Dealership Rating
Employee Rating

They gave me a fair price and worked with me. I felt like I got the best deal possible. More

by ppotts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Elizondo

Dec 10, 2025

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled you felt valued and received a fair deal. Your satisfaction means everything to us, and we appreciate you sharing your experience with Grand Prairie Ford.

November 22, 2025

Dealership Rating
Employee Rating

My experience was great. Keep up the wonderful helpful attitude and spirits. As they say team work makes the dream work. More

by donyallle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith , Karla

Dec 01, 2025

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled you had a great experience with our team. Your recognition of our helpful attitude and teamwork means everything to us. We appreciate you taking the time to share this and look forward to serving you again!

September 27, 2025

Dealership Rating
Employee Rating

While it was a slow process, I was very pleased with the salesman’s professionalism and knowledge. He worked very hard during the purchase process and helped me get the truck I wanted at a price I was comfo More

by alwaits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker , Sindia 5 Stars

Sep 29, 2025

Grand Prairie Ford responded

We are happy to hear about your positive experience. Your patience during the process made all the difference, and we appreciate you taking the time to share your feedback. It sounds like our team member demonstrated the dedication and expertise we strive for, working diligently to help you find exactly what you were looking for. We understand that finding the right vehicle at the right price is important, and we are pleased that we could meet your needs. Your satisfaction with both the professionalism and knowledge you received reflects our commitment to providing quality service to every customer who walks through our doors.

September 08, 2025

Dealership Rating
Employee Rating

Josue was great at helping me out with my car sale ! I highly recommend him! More

by Citlalli sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Braylon Boudreaux

Sep 26, 2025

Grand Prairie Ford responded

Thank you for your kind words about Josue and your car sale experience! We're thrilled to hear you received excellent assistance and appreciate your recommendation. At Grand Prairie Ford, we strive to provide exceptional service to all our customers. Thank you for choosing us and for sharing your feedback!

September 03, 2025

Dealership Rating
Employee Rating

Salesmen was very helpful and polite. He broke down the deal all the way down to the final number. Manager was also very helpful. More

by icastro265
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus

Sep 18, 2025

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with our team. It's wonderful to hear that our salesman was helpful and took the time to clearly explain all the details of your deal down to the final numbers. We're also pleased that our manager was able to assist you effectively. Your recognition of our team's professionalism and attention to detail means so much to us at Grand Prairie Ford. We're committed to providing this level of service to every customer who walks through our doors.

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