Brett Paden
Brett Paden at Faulkner Buick GMC West Chester, INC.

Brett Paden | Page 8

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0
120 Reviews
5.0

120 Reviews

Write a Review

Dealership Experience

16 yrs, 4 mos

120 Reviews of Brett Paden

January 30, 2024

Dealership Rating
Employee Rating

Brett was very knowledgeable Greeted in a very friendly atmosphere. Brett the sales professional was very knowledgeable and acted in a speedily matter. He was concerned that the process went smoothly. Also More

by SJW33282
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

Jul 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

January 23, 2024

Dealership Rating
Employee Rating

Brett was very detailed in explaining the options and very friendly and informative. Faulkner has always been good to us. More

by Donna.Bond
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

Jan 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

December 11, 2023

Dealership Rating
Employee Rating

Pleased with staff & service. Will buy car before end of month no way do I want/need new car! My son has been in touch with staff to complete transaction! More

by PINKYBILL1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst , Don’t know staff by name but always treated well.

Dec 12, 2023

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 11, 2023

Dealership Rating
Employee Rating

Overall, an easy purchasing experience. I bought a car, I did not have one serviced. More

by snaps_clearer0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave McQuiston

Dec 12, 2023

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 18, 2023

Dealership Rating
Employee Rating

Terrific experience all around. Thank you. Very professional and courteous treatment from Brett and the Faulkner team. More

by hjcarp4
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review, hjcarp! We are glad to hear that you had a great experience and found our team to be professional. We appreciate your feedback and hope to serve you again in the future.

October 19, 2023

Dealership Rating
Employee Rating

This was a return visit to purchase a new car. The service that I received was fantastic just like the service I received with my other new car purchase. More

by ANNEASMANN
Recommend Dealer
Yes
Oct 20, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, ANNEASMANN! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 17, 2023

Dealership Rating
Employee Rating

I had an amazing experience with Faulkner and their staff. John Simonelli is an amazing sales manager. A vehicle that I had ordered, I accidentally canceled it online. John made a miracle happen and I More

by Michael M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst

Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

Hi Michael. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 14, 2023

Dealership Rating
Employee Rating

Extremely helpful, considerate and professional! Concerned with making buying a new car as pleasant and stress free as possible. More

by cmsmith30
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave McQuiston

Aug 16, 2023

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 09, 2023

Dealership Rating
Employee Rating

Professional and helpful. Brett was knowledgeable and thorough with all questions. All staff were friendly. More

by MROWLINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Brinker, Joe Demarco

Aug 10, 2023

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 04, 2023

Dealership Rating
Employee Rating

Leslie did her normal grat job of communicating and the work was completed in the time frame requested. An additional part was required and she ordered it right away. More

by GTRAVAGLINI
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Aug 11, 2023

Faulkner Buick GMC West Chester, INC. responded

GTRAVAGLINI, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

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