Brett Paden | Page 9

I just completed the purchase of a Genesis G80 car with the Faulkner Team. They are simply the Best! Sales Manager Dave Mcquiston and Sales Professional Brett Paden are exceptional. They made the car the Faulkner Team. They are simply the Best! Sales Manager Dave Mcquiston and Sales Professional Brett Paden are exceptional. They made the car buying experience easy, transparent and an exciting event. I highly recommend the Faulkner team from Sales to Finance. Thank you Gary (Marlton NJ) More

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Purchase of my used vehicle was flawless. Got a loan with a good rate. Even delivered the vehicle before my down payment check was cashed. That's unheard of. Everyone I dealt with was very friendly and top n a good rate. Even delivered the vehicle before my down payment check was cashed. That's unheard of. Everyone I dealt with was very friendly and top notch. However, I purchased an extended warranty with the vehicle. This included a scotch gaurd application for the carpeting, a clear coat to the exterior and a windshield etching. Both the salesman and the financial guy told me someone would call to schedule the work. No one ever called. I finally called the dealership and an appointment was scheduled which was now over a month from delivery. When I took the vehicle in for the work they told me since I took delivery that long ago the truck needed to be detailed again. Now I'm obligated to pay $229.00 for a detailing that I was not aware of. Wish I hadn't waited so long for a call that never came. Keep in mind you may have to check on these guys. More

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Each and every experience I have encountered, courteous and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience More

by ednaminta48 Verified Customer Verified Customer

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Great dealership for the used 2016 GMC Terrain follow-up has been great customer service awesome service department wonderful would highly recommend this car dealership for future purchases has been great customer service awesome service department wonderful would highly recommend this car dealership for future purchases More

by TBATCHELOR1 Verified Customer Verified Customer

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The best service department around and the reason why I'd buy again from Faulkner. I greatly appreciate the seamless transaction I get every time! buy again from Faulkner. I greatly appreciate the seamless transaction I get every time! More

by CWESLEY305 Verified Customer Verified Customer

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Smooth sailing We recently bought a Buick encore and I love my little car Both the salesman and the financial person were very professional helpful and knowledge We recently bought a Buick encore and I love my little car Both the salesman and the financial person were very professional helpful and knowledgeable. There is nothing negative I could say I would recommend Faulkner.!! More

by judy_grubb Verified Customer Verified Customer

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Win win Very friendly staff. I bought the truck I wanted at a fair price and they gave a fair price for my trade. Very knowledgeable staff, clean and inviting Very friendly staff. I bought the truck I wanted at a fair price and they gave a fair price for my trade. Very knowledgeable staff, clean and inviting location. More

by JKUCH1865 Verified Customer Verified Customer

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Amazing Brett was amazing to work with! He made the process easy and comfortable and I could not be happier with my new Jeep Grand Cherokee! Brett was amazing to work with! He made the process easy and comfortable and I could not be happier with my new Jeep Grand Cherokee! More

by JADEMIRJIAN Verified Customer Verified Customer

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Great Buying Experience The entire team was amazing to work with. The most professional and friendly Car Buying experience of our lives. No Pressure, very attentive and stra The entire team was amazing to work with. The most professional and friendly Car Buying experience of our lives. No Pressure, very attentive and straight forward. Felt like they really cared about us and appreciated our business. More

by The Cooks Verified Customer Verified Customer

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Very Professional and Courteous Staff I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and use I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and used vehicles at Faulkner Buick GMC for years. More

by ROBERT.1.DELMORO Verified Customer Verified Customer

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