Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.4
21 Reviews
4.4

21 Reviews

Write a Review

21 Reviews of Brett Sopocy

June 15, 2025

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Professional, Friendly, Knowledgeable staff. Organized dealership and quick service. Great communication from beginning to end. More

by dnaarendt
Service Price Transparency
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Recommend Dealer
Yes

June 14, 2025

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When you’re in the market for a budget friendly car a KIA is an option, so after the purchase expect to receive average service, you get what you pay for. Such has been my experience with this service center More

by SREVENG
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Recommend Dealer
No

June 13, 2025

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Very quick and easy Very quick, easy, kind workers every time I come in. Brett was very nice and professional More

by dejesusmeranda
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

June 03, 2025

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Great help and the shuttle driver was very professional, helpful and friendly. He made the waiting bearable. More

by Dianeingram80
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Arturo Ramirez

Jun 10, 2025

Greenway Kia West responded

Hi Diane, Thank you for the great review! We're so glad you had a positive experience and that our shuttle driver helped make the wait more comfortable. At Greenway Kia West, we take pride in providing professional, friendly service every step of the way. We appreciate your kind words and look forward to assisting you again! Best regards, The Greenway Kia West Team

May 30, 2025

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Awful experience. Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open onc More

by dhat3462
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Recommend Dealer
No

Other Employees Tagged: Maher Mehjazi

May 31, 2025

Greenway Kia West responded

Dear dhat3462, We’re truly sorry to hear about your experience and want to sincerely apologize for the frustration and inconvenience you encountered. What you described does not reflect the level of service or integrity we strive to uphold at Greenway Kia West. Your feedback is being taken seriously, and we are actively reviewing the situation internally. We never intend for any customer to feel unheard, misled, or pressured in any way. If you’re open to it, we would appreciate the opportunity to speak directly and work toward resolving your concerns. Please feel free to contact our management team at [insert direct phone number or email]. We value every customer’s trust and are committed to doing better. — The Greenway Kia West Team

May 29, 2025

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I am grateful for bread and the staff of Greenway West. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. More

by IndhiraFeliciano
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Recommend Dealer
Yes

May 29, 2025

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Kia West is a wonderful dealership that consistently goes above and beyond to make customers feel valued and appreciated. With a friendly and knowledgeable team, they offer a warm, stress-free environment fo More

by miltonrodriguezherrera
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Recommend Dealer
Yes

May 24, 2025

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The problem was fixed in a timely manner. When car dropped off I was given a phone number to check on my car . I could call or text when I called it stated that the number was in use I tex More

by RONTERRYR1944
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Recommend Dealer
Yes

Other Employees Tagged: Damon Tavarez

May 27, 2025

Greenway Kia West responded

Thank you for your feedback, Ron. While we're glad to hear your vehicle issue was resolved in a timely manner, we sincerely apologize for the lack of communication during the process. That’s not the level of service we aim to provide. We’re currently working on improving our communication systems and response times to make sure every customer receives timely updates and support. Your experience helps us identify where we need to improve, and we appreciate you bringing it to our attention. We hope to provide you with a much smoother experience on your next visit. — Greenway Kia West Service Team 🛠️📞

May 23, 2025

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The best dealer in central florida. Grabriel the best. Services number one y fast service More

by luis2525s
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Recommend Dealer
Yes

Other Employees Tagged: Gabriel Taurus

May 27, 2025

Greenway Kia West responded

Thank you, Luis! We’re honored to be called the best dealer in Central Florida—and we agree, Gabriel is truly one of the best! We're thrilled you had a fast and top-notch service experience. We appreciate your support and look forward to seeing you again soon! — Greenway Kia West Team 🚗🌟

May 19, 2025

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Fast and effective Manager made sure we were confortable whilst waiting. Waiting and restroom areas were super clean. I really commend you guys for that. And the customer service !!!!! The gentle man was so More

by YEYE_STUDIO
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

May 19, 2025

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that our manager and team provided efficient service in a comfortable environment. We appreciate the commendation on cleanliness and customer care, and we're here if you need anything else!

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