Always taken care of with friendly and professional
attention from Brian, Bret, Tony, and the whole staff.
attention from Brian, Bret, Tony, and the whole staff.
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by phil.zizza
Verified Customer
Verified Customer
Service Price Transparency
Thanks to Tony and Mark the whole team always looking out
for me and everyone is very nice and takes good care of my car Thsnks Kia
for me and everyone is very nice and takes good care of my car Thsnks Kia
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by Ayonna
Verified Customer
Verified Customer
Service Price Transparency
The dealership has worker who should be able to answer
some question about the car place into the shop and pass them to someone else.
Then. Then that person some time will not give correct answer but wil
some question about the car place into the shop and pass them to someone else.
Then. Then that person some time will not give correct answer but will said he should did this.
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by b0bjack54
Verified Customer
Verified Customer
Service Price Transparency
They apparently do not keep parts on premises due to,
believe it or not, Covid. A second person told me it was due to fraud concerns. Both of which are ridiculous! I brought my Kia k5 in for power window
believe it or not, Covid. A second person told me it was due to fraud concerns. Both of which are ridiculous! I brought my Kia k5 in for power window repair, gas door repair and a recall issue at 8:30am and was told they would be able to tell me what was needed around 4:30-5:00 pm. Than they would order whatever parts were needed which takes 3-5 business days to receive and I would have to schedule a second appointment for them to fix the car. The whole point of going to a dealer and paying a higher price is because they are supposed to have the parts at the dealership and the expertise to fix it that day! So I bring the car to Coral Springs Kia where I usually go and got there at 10:30 am and out the door all fixed by 3:30pm. I am shocked by how terrible Greenway Kia is!
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by Ed274
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Greenway Kia West responded
We appreciate you taking the time to provide a rating for our facility. We would like to learn more about your experience to ensure we are meeting our high standards for service. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you.
Anas Lazaar
General Manager
Kia staff are very friendly and helpful.
One of them was cleaning my windshield while I was being checked in. Thanks
One of them was cleaning my windshield while I was being checked in. Thanks
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by Mstillee
Verified Customer
Verified Customer
Service Price Transparency
Apr 20, 2026 -
Greenway Kia West responded
We are pleased to hear that you experienced such friendly and helpful care at Greenway Kia West. Going the extra mile—like cleaning your windshield during check-in—is exactly the kind of hospitality we strive to provide for our guests in the Ocoee and Winter Garden areas. I will be sure to share your kind words with our service staff. We look forward to seeing you again for your next scheduled maintenance visit.
Joel Hernandez
Service Manager
Next cool all of the above are alright but its ok with me
some how
some how
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by kingtjones7
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Greenway Kia West responded
Thank you for sharing your feedback. We are glad to hear that your experience was alright and that everything was okay during your visit.
It is our goal to be the best car dealership in Central Florida, and we are always working to provide a top-tier experience for our guests in the Orlando and Winter Garden area. We look forward to seeing you again here at Greenway Kia West for your future automotive needs.
Anas Lazaar
General Manager
Great communication and updates on my car .
I would choose Kia all the time! Thanks
I would choose Kia all the time! Thanks
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by JAHBREYIA
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Greenway Kia West responded
Thank you for sharing your experience. We are pleased to hear you received great communication and regular updates while your car was with us.
It is our goal to remain the top Kia service center in Winter Garden, and we appreciate your loyalty to the brand. We look forward to seeing you again at Greenway Kia West the next time you need a Kia oil change in Orlando.
Mark Foster
Service Manager
They continue to provide excellent service on my vehicle,
I highly recommend to others who are looking to get their car service
I highly recommend to others who are looking to get their car service
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by anthonylaidlaw
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Greenway Kia West responded
Thank you for the glowing 5-star review, Anthony! We are so pleased to hear that we continue to provide excellent service for your vehicle at Greenway Kia West.
Consistency is a top priority for us, and knowing that you feel confident enough to highly recommend our service department to our neighbors in Orlando, Ocoee, and the surrounding Central Florida area truly means a lot to our entire team. We take great pride in being a trusted choice for automotive maintenance.
I will be sure to share your kind words with our service technicians and advisors! We look forward to seeing you again for your next maintenance milestone.
Mark Foster
Service Manager
They worked me in without an appointment very quick and
courteous. The workers are very professional and make you feel very comfortable. Easy check out with reliable ways to pay.
courteous. The workers are very professional and make you feel very comfortable. Easy check out with reliable ways to pay.
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by BELLBRENDA0525
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Mar 28, 2026 -
Greenway Kia West responded
Thank you for the 5-star review, Brenda! We are so pleased to hear that we were able to work you in without an appointment and provide quick and courteous service at Greenway Kia West.
Creating a comfortable and professional environment for our neighbors in Orlando, Ocoee, and across Central Florida is our top priority. We are also glad to know that you found our check-out process and payment options to be easy and reliable! I will be sure to share your kind words with our entire service team.
We look forward to welcoming you back for your next maintenance milestone!
Mark Foster
Service Manager
Desde mi punto de vistas tienen muy buena atención al
cliente y un excelente servicio
cliente y un excelente servicio
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by Erycastellano2016
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Greenway Kia West responded
Muchas gracias por su reseña de 5 estrellas, Ery. Nos alegra mucho saber que, desde su punto de vista, recibió una muy buena atención al cliente y un excelente servicio en Greenway Kia West.
Nuestra prioridad es brindar una experiencia profesional y hospitalaria a todos nuestros vecinos de Orlando, Ocoee y el centro de la Florida. Compartiré sus amables palabras con todo nuestro equipo, ya que nos motiva a seguir ofreciendo lo mejor en cada visita.
¡Esperamos verle pronto para su próximo mantenimiento!
Anas Lazaar
General Manager