Professional, curtious, easy to talk to and everyone was
friendly I’d go back with all my vehicles
friendly I’d go back with all my vehicles
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by BSOPOCY0
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2026 -
Greenway Kia West responded
Thank you for trusting us with your Kia Telluride. It’s great to know our team made your visit so friendly and professional. We look forward to servicing all your vehicles in the future.
Great job as always.
The work was done quickly and professionally, Thanks so much again!
The work was done quickly and professionally, Thanks so much again!
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by WAAMDAA
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Greenway Kia West responded
Thank you for trusting us again with your Kia Soul service. Brett is glad the work was completed quickly and professionally. We look forward to helping you again soon!
I will not be using this dealership any longer.
Very Poor communication i had to get the service manager involved
Very Poor communication i had to get the service manager involved
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by Msssmillers
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Greenway Kia West responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
Kind and transparent, good work done on the car
Informative and kept me in the loop through online car diagnostics
Informative and kept me in the loop through online car diagnostics
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by EASANCHEZ6
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 20, 2026 -
Greenway Kia West responded
Thank you for sharing your experience. We’re glad our transparent approach and online diagnostics kept you informed throughout the service. It was a pleasure working on your Kia.
Grace service.
Staff was friendly. Took care of me and got me in and out as quick as they could
Staff was friendly. Took care of me and got me in and out as quick as they could
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by KIRAN.KSHATRIYA
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2026 -
Greenway Kia West responded
It’s great to hear that you found our staff friendly and efficient during service on your Kia EV6. Brett is delighted we could get you in and out promptly.
It was the dealership policy that caused me to have a bad
experience. Brett was a nice guy and I think his hands were tied and he gave me limited information about my car. My car was in the shop for over two
experience. Brett was a nice guy and I think his hands were tied and he gave me limited information about my car. My car was in the shop for over two weeks and I was told that it wasn't your fault or responsibility for my transportation. When the parts didn't arrived as planned, then I should've been notified and picked up my truck until the parts came in. I will never buy another Kia , because of the service department.
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by WILLIECOLLER11
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 16, 2026 -
Greenway Kia West responded
I am sorry that your experience with our facility and the extended wait for parts did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you.
Joel Hernandez
Service Manager
Im always happy with the service and professionalism.
The work is always done properly and fast
The work is always done properly and fast
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by Manuel Morales
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 16, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you consistently receive professional and efficient service at our facility. I will be sure to share your kind words with our team. We look forward to seeing you for your next scheduled maintenance or purchase.
Anas Lazaar
General Manager
Very professional and also friendly warming experience, I
will definitely reccommend to all my friends and family
will definitely reccommend to all my friends and family
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by tunacakman
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you had such a professional and welcoming experience at our facility. We appreciate your recommendation to friends and family. We look forward to seeing you for your next scheduled service.
Anas Lazaar
General Manager
Very professional and also friendly warming experience I
will definitely reccommend to all my friends and family
will definitely reccommend to all my friends and family
More
by tunacakman
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you had such a professional and welcoming experience at our facility. We appreciate your recommendation to friends and family. We look forward to seeing you for your next scheduled service.
Anas Lazaar
General Manager
Needs a whole lot of work.
Service ok but but waiting area horrible. No coffee, snacks, water tv did work properly had me wait two hours for a part you did not have I will not
Service ok but but waiting area horrible. No coffee, snacks, water tv did work properly had me wait two hours for a part you did not have I will not buy again I brought two car for you
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by MCINTOSH11753
Service Price Transparency
Jun 08, 2026 -
Greenway Kia West responded
We apologize that the amenities and the efficiency of your recent visit did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you.
Joel Hernandez
Service Manager
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