Quick in and out; courteous people, clean facility and convenient location. Will be back for the next scheduled maintenance, thank you! convenient location. Will be back for the next scheduled maintenance, thank you!More
by BUCHITO2233 Verified Customer Verified Customer
We're delighted to hear you had a smooth visit at Greenway Kia West! Our team is committed to providing excellent service in a clean and convenient environment. Looking forward to seeing you for your next scheduled maintenance!
May 08, 2025
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They said 15 min and I wait for 2 hrs No give update for the waiting time the waiting timeMore
by michellecordero35 Verified Customer Verified Customer
Michelle, I am sorry for any lack of communication on the wait time and for any inconvenience this may have caused. We strive to offer five-star service, and we will use this feedback to improve for you next time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
May 08, 2025
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$150 fee to tell me what's wrong with my car and still didn't give me a correct answer. Just found another issue. didn't give me a correct answer. Just found another issue.More
by EBONIEJWALKER1 Verified Customer Verified Customer
Ebonie, I'm sorry to hear about your experience. We strive for transparency and accuracy in our diagnostics, so it's concerning that we didn't meet expectations this time. Please reach out if you'd like us to address any further issues or discuss this matter more thoroughly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
May 05, 2025
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original estimate was $1200, when trying to pick up car I'm told the price is now $1500+. terrible customer service and BAIT AND SWITCH pricing I'm told the price is now $1500+. terrible customer service and BAIT AND SWITCH pricingMore
Joe, I'm sorry to hear about the unexpected price change and your experience with our customer service. We strive for transparency in our pricing, so this feedback is concerning. Please reach out to us directly so we can address this issue further.
Thank you,
Mark Foster - Service Manager - markfoster@greenwayauto.com
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