Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy | Page 20

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
204 Reviews
4.6

204 Reviews

Write a Review

204 Reviews of Brett Sopocy

May 24, 2025

Dealership Rating
Employee Rating

The problem was fixed in a timely manner. When car dropped off I was given a phone number to check on my car . I could call or text when I called it stated that the number was in use I tex More

by RONTERRYR1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damon Tavarez

May 27, 2025

Greenway Kia West responded

Thank you for your feedback, Ron. While we're glad to hear your vehicle issue was resolved in a timely manner, we sincerely apologize for the lack of communication during the process. That’s not the level of service we aim to provide. We’re currently working on improving our communication systems and response times to make sure every customer receives timely updates and support. Your experience helps us identify where we need to improve, and we appreciate you bringing it to our attention. We hope to provide you with a much smoother experience on your next visit. — Greenway Kia West Service Team 🛠️📞

May 23, 2025

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Employee Rating

The best dealer in central florida. Grabriel the best. Services number one y fast service More

by luis2525s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Taurus

May 27, 2025

Greenway Kia West responded

Thank you, Luis! We’re honored to be called the best dealer in Central Florida—and we agree, Gabriel is truly one of the best! We're thrilled you had a fast and top-notch service experience. We appreciate your support and look forward to seeing you again soon! — Greenway Kia West Team 🚗🌟

May 19, 2025

Dealership Rating
Employee Rating

Fast and effective Manager made sure we were confortable whilst waiting. Waiting and restroom areas were super clean. I really commend you guys for that. And the customer service !!!!! The gentle man was so More

by YEYE_STUDIO
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

May 19, 2025

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that our manager and team provided efficient service in a comfortable environment. We appreciate the commendation on cleanliness and customer care, and we're here if you need anything else!

May 18, 2025

Dealership Rating
Employee Rating

Brett was great. Was upfront with me on services and cost, so no surprises when picking up the vehicle for a routine oil service. More

by tho323
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones , Charles Ward

May 19, 2025

Greenway Kia West responded

We're delighted to hear that Brett provided clear and upfront service during your visit at Greenway Kia West. Thanks for sharing your experience, and we look forward to serving you again!

May 17, 2025

Dealership Rating
Employee Rating

I really like the service there,very knowledgeable, keeps you informed while your is being service More

by wandac1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen

May 19, 2025

Greenway Kia West responded

Here at Greenway Kia West, we always value and appreciate our customers' feedback. Thank you, Wanda!

May 14, 2025

Dealership Rating
Employee Rating

It took over an hour for an oil change. When I’ve gone to other dealerships, it takes 1/2 hour when I have an appointment More

by cabinfever9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 21, 2025

Greenway Kia West responded

I apologize for the longer-than-expected wait time during your recent oil change appointment. We aim to provide efficient service, and we will consider your comments for the future. Please reach out if there's anything else we can do to assist you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 14, 2025

Dealership Rating
Employee Rating

Great service. Easy in and out. Fixed a recall while we were there for oil change. Only regret didn't get a car wash and vacuum. More

by WANDAJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

May 15, 2025

Greenway Kia West responded

Thank you for sharing your experience with Greenway Kia West! We're glad to hear the service was smooth and efficient, and will consider your notes on the car wash for next time. Safe travels ahead!

May 13, 2025

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Employee Rating

Me encantó el trato muy amable fueron muy rápidos y me ayudaron mucho en todo More

by ZULEYKAORTIZ1993
Recommend Dealer
Yes
May 19, 2025

Greenway Kia West responded

Hola Zuleyka! Nos contenta saber que su experiencia con el equipo de Greenway Kia West fue positiva. Gracias!

May 13, 2025

Dealership Rating
Employee Rating

Very easy process! No issues and everyone was kind and respectful . I will likely use them again for car issues in the future. More

by rachelbradley15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Greenway Kia West responded

Rachel, we're delighted to hear that your experience with Greenway Kia West was smooth and pleasant! We look forward to assisting you again in the future.

May 09, 2025

Dealership Rating
Employee Rating

Had to wait I asked that serpentine belt be charged but I was instructed I need engine cleaning which cost a lot hadto put on sunbit, not happy. I referred my daughter to purchase car there I regre More

by WILLIEA2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2025

Greenway Kia West responded

It's disappointing to hear about your experience. We strive for transparency in our services, so I apologize if you were left feeling otherwise. Please feel free to reach out directly if there's anything I can do to assist you further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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