Brett Whitney
Brett Whitney at Southern Acura Newport News

Brett Whitney | Page 5

Parts & Service Director

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
58 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

36 yrs

Languages Spoken

English English

4.9

58 Reviews

Write a Review

58 Reviews of Brett Whitney

January 27, 2025

Dealership Rating
Employee Rating

Very professional and respectful! Service department best around ,would not take my car to nobody else but this dealership! More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Berna Aguirre

January 22, 2025

Dealership Rating
Employee Rating

Southern Acura Newport News was attentive and professional. I had a loaner as soon as I arrived and my vehicle was ready before the estimated time. More

by Melanie Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Kevin Rafeek , Charlie Miles, Jessica Goodale

January 09, 2025

Dealership Rating
Employee Rating

Pleased with the representatives; the 2022 Acura MDX is the most expensive car I have bought, but has left something to be desired More

by Thesyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , James Copeland

December 06, 2024

Dealership Rating
Employee Rating

Best customer service i have gotten at any dealership. Was told that my vehicle was in good hands. More

by JMILTY1
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Berna Aguirre, James Copeland, Marc Darnell, Joseph Festa, Darrius Young

Dec 11, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 21, 2024

Dealership Rating
Employee Rating

Brett helped me obtain the correct part for my Acura & shipped it to me quickly. More

by budjones75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrius Young, Daryl Hoe

November 16, 2024

Dealership Rating
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Everything went well and was explained on what was accomplished. It was a seamless experience. More

by hitempbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo , Darrius Young

September 13, 2024

Dealership Rating
Employee Rating

I purchased a used car from Devon at Southern Acura , he and his manager have been wonderful. They have helped with everything I have needed. I highly recommend them. More

by mwatson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 03, 2024

Dealership Rating
Employee Rating

The service department was super helpful in getting me a loaner while I waited for my new vehicle. They were great! More

by esmit093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo

May 03, 2024

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2024

Dealership Rating
Employee Rating

Great and friendly dealership this is my second vehicle that I have purchased Devin was my salesmen and he is always a great guy to work with I recommended him to any of my friends and family looking to bu More

by Dioneb89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo, Kevin Rafeek , Berna Aguirre, James Copeland, Marc Darnell, Joseph Festa, Darrius Young

Feb 13, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 07, 2024

Dealership Rating
Employee Rating

Spend money and my problem was never fixed My car was never repaired but I spent money More

by jespurling
Recommend Dealer
No

Other Employees Tagged: Brett Whitney

Feb 07, 2024

Southern Acura Newport News responded

"Jespurling" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnr@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Feb 10, 2024

jespurling responded

I am in the system as Joseph Spurling. Your service manager Cisco knows exactly who I am and knows every issue I encountered at your establishment.

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