Brian Bahr

I feel like this entire service other than the oil change should have been covered under the warranty when I brought the vehicle in in April. I even mentioned when the vehicle was there that I wasn’t asking should have been covered under the warranty when I brought the vehicle in in April. I even mentioned when the vehicle was there that I wasn’t asking for something free. I’m happy to work with the dealership, but that never seemed to be an option. It was mishandled in April and it was mishandled worse on this recent visit. More

by BRAD@CREATIVEOUTFITTER.COM Verified Customer Verified Customer

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Excellent service as always. My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as wel My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as well, & will continue to do so. Thank you for all your efforts! 😁👍 More

by Jason7890 Verified Customer Verified Customer

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My bolt on my training was loose and came off when driving. So I had to fixed my self driving. So I had to fixed my self More

by mikeldavis48 Verified Customer Verified Customer

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I was really gouged on my parts with one part being $700 above retail and the other $200 above retail. above retail and the other $200 above retail. More

by whjortshojx Verified Customer Verified Customer

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Brian was fantastic. Had 8am appointment and got in on time and service was over an hour later. Great communication and updates about work progress.. Had 8am appointment and got in on time and service was over an hour later. Great communication and updates about work progress.. More

by MCOLEMAN76 Verified Customer Verified Customer

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good job good job good job good job good job good job good job good job good job good job More

by kolbehughes.lvsh Verified Customer Verified Customer

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Well, it started off with an oil change and ended with me having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off brea having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off breaking the lock. It would not have bothered me if they had said something before they let me drive my Jeep home with a single latch, holding my hood down. When I noticed what happened I reached out to the lot. I had to drive back to the lot to show them that it was broken. They told me to order a new set, which I did and send them the invoice and they would reimburse me. When I sent the invoice, they gave me a credit to my account. I asked for an actual refund of a check, which of course red tape three weeks later still have not seen the check for the replacement hood latches. I really like the sales people here, but I will not be coming back to get my vehicle service here ever again. The fact that they allowed me to drive home with one hood latch, broken speaks volumes for how much stuff they cover up and don’t tell customers More

by Ralph.t.hewitt Verified Customer Verified Customer

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You guys do a great amazing job and you're guys company is out standing is out standing More

by Marcus Bennett Verified Customer Verified Customer

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3 weeks of time to do a diesel 8 hr repair on 21 Dodge an second time this dealer has worked on this truck. an $4k. Service crew was lost on this repair. go to e & k diesel Paola for more knowledgeable Cu an second time this dealer has worked on this truck. an $4k. Service crew was lost on this repair. go to e & k diesel Paola for more knowledgeable Cummins diesel. More

by nonnee Verified Customer Verified Customer

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I was sold a truck that had a check engine light on prior to purchase but was told that it would be taken care of before I picked it up. That wasn’t the case. Months later and around 15 visits to the dealers to purchase but was told that it would be taken care of before I picked it up. That wasn’t the case. Months later and around 15 visits to the dealership later, around 8 hours sitting in the lobby, with most of the time them just clearing the codes and sending me out the door, they’re still refusing to do right by the customer (who has purchased 3 vehicles here) by just swapping my truck for a comparable truck so I can move on with my life. I still have a check engine light and their next step is to take the engine apart. On a brand new truck, and still no swap for me despite requests. What they have done is attempted to sell me a new truck just like mine, but with me taking an almost $20K hit (my truck has 7K miles on it) because of a flaw in what they sold me and nothing of my own doing. Since the truck had the issue before selling it to me, and still has it despite assurances that it would be fixed prior to pick up months ago, it was sold to me under false pretenses.. that said, they’re still not doing the right thing and putting me in a new truck, with their excuse being I “bought the truck from previous management” as if that’s my problem More

by tjwcorder Verified Customer Verified Customer

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