Kendrick Lintecum

Had appointment Wednesday, told at drop off it would now take multiple days due to backlog. Not my problem, assign more techs to work recall backlog. Every experience with your dealership leaves me disappoi take multiple days due to backlog. Not my problem, assign more techs to work recall backlog. Every experience with your dealership leaves me disappointed and unlikely to give you any money. You can have my recall work I guess ??????? More

by Person1 Verified Customer Verified Customer

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Luke J came through again. The process did take a little longer than usual with a warranty claim review. The job was completed and my vehicle was repaired and is doing fine. I The process did take a little longer than usual with a warranty claim review. The job was completed and my vehicle was repaired and is doing fine. I was provided a loaner vehicle that really helped during the loss of my Mother. Luke J and staff were considerate during this difficult time. The team demonstrated kindness while assuring a thorough job was delivered. Keep up the great work. More

by gstutz8229 Verified Customer Verified Customer

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Great, efficient, kind service always on point one two three four five six seven eight two three four five six seven eight More

by CHADEWILLIAMS75 Verified Customer Verified Customer

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Kendrick is extremely knowledgeable regarding the service options prices and parts options. He was able to recommend a few different options for making the upgrades to my truck. options prices and parts options. He was able to recommend a few different options for making the upgrades to my truck. More

by Sterlingwheels Verified Customer Verified Customer

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The dealership is always clean and inviting. The staff is always friendly and professional. The service is great. The staff is always friendly and professional. The service is great. More

by PaulB66061 Verified Customer Verified Customer

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10 out of 10. Friendly efficient great service and left feeling good about the experience Friendly efficient great service and left feeling good about the experience More

by BHULL2121 Verified Customer Verified Customer

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Expensive situation caused by an air filter. Resolved quickly and professionally. He explained what caused the issue so I can avoid it in the future. I appreciate the time and effort. Resolved quickly and professionally. He explained what caused the issue so I can avoid it in the future. I appreciate the time and effort. More

by JEFF.BURNETT Verified Customer Verified Customer

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Customer service was great. Communication and transparency was great. However, the issue with my automobile is not entirely resolved. Communication and transparency was great. However, the issue with my automobile is not entirely resolved. More

by ELA352179 Verified Customer Verified Customer

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Helpful with my concerns. Kept me informed of repairs and possible maintenance needs. Fairly quick pick up process. Kept me informed of repairs and possible maintenance needs. Fairly quick pick up process. More

by jddennis Verified Customer Verified Customer

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I was confused when I picked up the van because we were told that the recall couldn't be cleared because you guys couldn't charge it to drive it in hybrid mode but when we picked it up it was almost fully told that the recall couldn't be cleared because you guys couldn't charge it to drive it in hybrid mode but when we picked it up it was almost fully charged (at 98%) and I drove it in hybrid mode for 30 miles on the way home. Other than that, we really appreciate the customer service and communication you guys had with us throughout the whole time you had our van. More

by Ashleykae86 Verified Customer Verified Customer

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