Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram

Brian Baker | Page 10

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.6
192 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

4.6

192 Reviews

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192 Reviews of Brian Baker

September 14, 2023

Dealership Rating
Employee Rating

Easy going without high pressure sales. Found me a great deal and I could not be happier! More

by jasonhillactor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Sep 15, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 09, 2023

Dealership Rating
Employee Rating

Had an appointment and got there and car was dirty. Went for test drive and all I could see is big sign low gas. Asked next day about AC and never god a call back about it. Just a call are you interest More

by Rocket71
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Sep 11, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Sep 11, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 02, 2023

Dealership Rating
Employee Rating

Unbelievable service and respect that I recieved from this dealership, 2nd to none in my opinion. Looking forward to continuing our relationship. More

by winschuler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

Sep 04, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 01, 2023

Dealership Rating
Employee Rating

Fast , Great Service , in 2hr I had a New Truck Mr Brian Baker is Great More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Phillips Chrysler Jeep Dodge Ram responded

Willie, We are very happy to hear Brian provided you with such a positive experience! Congratulations on your new truck! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2023

Dealership Rating
Employee Rating

They sent a reminder text and brought it in and repaired on a timely matter More

by jimandwendymcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Bivins

Sep 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 28, 2023

Dealership Rating
Employee Rating

I have had really bad luck with dealerships in the past. But you guys made it better! Made it quick and simple and got me right were I wanted to be on everything. Thank you! More

by gamache.cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Adrauth Perez , Don Wulff

Aug 28, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Cody! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 20, 2023

Dealership Rating
Employee Rating

Helpful and friendly workers. I have had a pleasant experience every time I have visited the dealership. More

by DEMBOYZAROUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts

Aug 21, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2023

Dealership Rating
Employee Rating

The next time I take my truck to a dealership. I will take it to Philip's Chrysler. More

by BIGSTEVE4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Phillips Chrysler Jeep Dodge Ram responded

Steve, Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 18, 2023

Dealership Rating
Employee Rating

Good. Efficiency Brian was very helpful and knowledgeable. The process was Efficient Brian was helpful in reviewing the available options for my final sele More

by ROBMOOREUNC
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

Aug 22, 2023

Phillips Chrysler Jeep Dodge Ram responded

Rob, Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Gary Winkler Service Manager (352) 732-7577 ext 107

July 28, 2023

Dealership Rating
Employee Rating

Jim Garvin has been the best to deal with! He always lets me know if anything is wrong and promptly takes care of it More

by DONWULFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim garvin

Jul 28, 2023

Phillips Chrysler Jeep Dodge Ram responded

Don, Thank you for taking the time to share your feedback with us. Jim and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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