Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram

Brian Baker | Page 4

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.6
192 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

4.6

192 Reviews

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192 Reviews of Brian Baker

October 20, 2024

Dealership Rating
Employee Rating

This dealership got the job done quickly and delivered the car so the expedited process was nice. BUT the salesman said the car was being detailed and it showed up w all the same dirt marks that it had wh More

by Tattoostudio441
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

Oct 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 16, 2024

Dealership Rating
Employee Rating

This is our third car that we have purchased from Brian at Phillips . God willing it won’t be our last. Brian and staff at Phillips was very congenial. . Brian kept me Updated and He found the perfect c More

by louisesells712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts

Oct 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Louise, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 10, 2024

Dealership Rating
Employee Rating

Had good experience ,no pressure,salesman Brian was very helpful ,I would recommend him to work with any friends More

by flynns5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

Oct 10, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 10, 2024

Dealership Rating
Employee Rating

Phillips Chrysler is a very considerate and valued there customers. They have always taken good care of us and our cars. The sales Department is also a pleasure to do business with they are polite and consi More

by CARUTHERS Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman

Oct 10, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Brian, Dale and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2024

Dealership Rating
Employee Rating

I have purchased several vehicles from Chrysler Jeep dodge ram and they always treat me like the most important guest when I come in for service More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Jon Novak, Michael Stickley , Don Wulff

Oct 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

Dealership Rating
Employee Rating

Took great care of my Ram 1500 limited. And got me back on the road quickly. I can't say enough great things about them. Sales and service are the best in Ocala. More

by RICKSR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 02, 2024

Dealership Rating
Employee Rating

Nice people, clean place and got oil change done timely . My sales person wasn't in but was taken care of promptly. More

by BBORTZ5182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

Dealership Rating
Employee Rating

Sold me a truck and torc converter went out and trans mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to More

by dustinmcduffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Cherry, Dale Coleman, Jon Novak, Kevin Roberts, Henry Cherry , Lou Deleo, Don Wulff, Whole service team sucks!

Oct 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 26, 2024

Dealership Rating
Employee Rating

Not happy with service center at all! We were harassed and when we went to get wire harness installed we waited for 2 1/2 hours. When we got in the van it was not installed. It was sit More

by REN27
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Sep 30, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

Dealership Rating
Employee Rating

Treated like family can't say enough about the team at Phillip purchase all my vehicles from phillips More

by RBOWERSO329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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