Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram

Brian Baker | Page 5

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.6
192 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

4.6

192 Reviews

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192 Reviews of Brian Baker

September 16, 2024

Dealership Rating
Employee Rating

Brian was very helpful in finding me a replacement truck at the range of payment on my existing truck. Brian is a definite asset to your Team. Brian was courteous and very experienced with the product he se More

by law_henry1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 14, 2024

Dealership Rating
Employee Rating

On point. Great service. Explained details. Brian was great I would recommend Phillis to my Friends More

by HALLSERVICESLLC2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 13, 2024

Dealership Rating
Employee Rating

The salesman Brian was very nice. The finance woman was rude and kept asking me to purchase things. I said no to 10 times. More

by amiller947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

Sep 13, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 12, 2024

Dealership Rating
Employee Rating

Best dealership ever, great staff, great communication always friendly. Gets things done in timely order More

by Hcagle26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

Sep 12, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2024

Dealership Rating
Employee Rating

I always get great service from Philips. They always treat me with top priority like no one else matters More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2024

Dealership Rating
Employee Rating

Impossible to reach anyone in service … poor communication with me about times and schedule.. my vehicle was damaged after a warranty repair More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dale Coleman

Sep 05, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

Sep 05, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2024

Dealership Rating
Employee Rating

I sent a request about my vehicle they answered within a few minutes. I scheduled an appointment to test drive my vehicle an hour later I was test driving it and thirty minutes later I was doing the purchas More

by malindafaith
Recommend Dealer
Yes

Other Employees Tagged: Joe Washburn, Laura Batten

Aug 31, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2024

Dealership Rating
Employee Rating

Great customer service, very pleased with service department. The return call system is a little slow but service is great. More

by Michael.hensley2235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 08, 2024

Dealership Rating
Employee Rating

It was such an easy, stress-free process purchasing the Grand Wagoneer L. Ken was so kind and helpful while we took our time to narrow down which vehicle best suited our family. Laurie was also a pleasure More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Vivian Garcia, Laura Batten , Ken Wright

Jul 08, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Tiffany, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

June 22, 2024

Dealership Rating
Employee Rating

Great service. We came in with an emergency and had to replace our truck fast. Brian was thorough and knew exactly what we needed to get us going. With no pressure More

by MIKEY13
Service Time
Recommend Dealer
Yes
Jun 23, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Mikey, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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