Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram

Brian Baker | Page 8

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.6
192 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

4.6

192 Reviews

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192 Reviews of Brian Baker

January 18, 2024

Dealership Rating
Employee Rating

Came in for scheduled oil change, tire rotation and a concern with a noise in the front end. Asked for someone to ride with me so I could explain the noise. Jean road with me and heard the noise. He d More

by OldieTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean, Jonathan

Jan 18, 2024

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

January 17, 2024

Dealership Rating
Employee Rating

They were very patient helping us making our decision on what we wanted to do. Brian Baker answered all our questions and explained questions we had. He explained a lot of the features the car had. We had t More

by CARUTHERS Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry , Dale Coleman, Jim in service dept

Jan 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 16, 2024

Dealership Rating
Employee Rating

good at selling but after that they don’t give a xxxx. but there but never ever rely on anything after. More

by garylightheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

Gary, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

Jan 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

Gary, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

January 16, 2024

Dealership Rating
Employee Rating

Brian was great, no pressure, very knowledgeable, and willing to be flexible to get the deal done. We couldn't be happier with our new car purchase. I would highly recommend. Brian Baker! More

by drkurz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 04, 2024

Dealership Rating
Employee Rating

They take care of customers. Very friendly and seem to know what their doing. Service is fast and work done right. More

by ruppert258
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Deleo

Jan 04, 2024

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2023

Dealership Rating
Employee Rating

Great service as always. They get me in and done without appointments as well as with appointments More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Jon Novak , Don Wulff

Dec 06, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

November 24, 2023

Dealership Rating
Employee Rating

Great dealership, no high-pressure knowledgeable and extremely helpful. Always available to answer your questions. More

by NYFLYER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Thomas Bivins , David Hoff, Don Wulff, Gary Winkler, Dominic Crimeni, Karl Knieriemen

Nov 26, 2023

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

Dealership Rating
Employee Rating

Amazing dealership, great service, wonderful environment, thanks again for all of the help! Will definitely be back! More

by adriangarvin1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Kevin Roberts , Lou Deleo, Clinton Grubbs, David Hoff, Marcus Mister, Tammy Walker

Nov 19, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Adrian, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

November 12, 2023

Dealership Rating
Employee Rating

Warm reception, got me in and out in a timely fashion. Left in time to get back to work. More

by TLIGHTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Smith was my service advisor and did great.

Nov 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Jeffrey, Brian, and our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

November 01, 2023

Dealership Rating
Employee Rating

The dealership was very welcoming and helpful. Brian Baker answered all my questions and concerns promptly. I couldn’t be happier with the experience. More

by Sherry987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2023

Phillips Chrysler Jeep Dodge Ram responded

Sherry, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Brian and our team appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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