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Brian Baker

Overview Reviews (62) Inventory (383)

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Brian Baker

Brian Baker | Page 4

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6

62 Reviews

Overview Reviews (62) Inventory (383)

4.6

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Brian Baker

February 12, 2025

Dealership Rating

Employee Rating

Brian is excellent. Professional but casual too. Takes care of you like a friend. Ask for him. Professional but casual too. Takes care of you like a friend. Ask for him. More

by jed_douglas_81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review, Jed. We're happy to hear Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

February 06, 2025

Dealership Rating

Employee Rating

Brian did a wonderful job coordinating the repair of my truck. He exemplifies great customer service. He offered flexibility that made the repair a success. truck. He exemplifies great customer service. He offered flexibility that made the repair a success. More

by rgsmith500

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 02, 2025

Dealership Rating

Employee Rating

It took almost 4 hours to have my oil changed and tires rotated. I had an appointment. rotated. I had an appointment. More

by CAROLAH30033

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

Dealership Rating

Employee Rating

Brian Baker is a great service rep. He is very knowledgeable and courteous. He always makes sure my car gets the proper service. Great job! He is very knowledgeable and courteous. He always makes sure my car gets the proper service. Great job! More

by TONYHX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Tony, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 17, 2025

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Employee Rating

Had a oil change and tire rotation done. Brian the advisor was great, I was send a video from thr technician, that was a brilliant idea. Please continue to do this with every customer if pos Brian the advisor was great, I was send a video from thr technician, that was a brilliant idea. Please continue to do this with every customer if possible. Thanks More

by Shariffwilliams27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 18, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you, Shariff, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 15, 2025

Dealership Rating

Employee Rating

If you are looking for a New Truck I would highly recommend talking to Amanda Burby at Jim Ellis Chevrolet! She made the entire process smooth and stress free. Taking the time answering all my questi recommend talking to Amanda Burby at Jim Ellis Chevrolet! She made the entire process smooth and stress free. Taking the time answering all my questions without ever making me feel pressured to buy! Amanda listened to my needs and helped me find the truck I wanted, even securing a good deal on a new 2500hd. Her attentive service set her apart and I felt confident and comfortable throughout my entire truck buying experience. I highly recommend working with Amanda Burby, she was an absolute pleasure to work with! More

by Irving

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franchely Reyes, Amanda Burby

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Jan 15, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Irving, Thank you for your business and this review. We're happy to hear Amanda and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

January 02, 2025

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Employee Rating

Solid, friendly service. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. More

by CLAY.PARNELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicolas Caicedo

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Jan 02, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Clay, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 28, 2024

Dealership Rating

Employee Rating

Jim Ellis Chevrolet of Atlanta, a smooth experience for fist time car/truck buyers, like myself, very friendly and relax waiting areas. fist time car/truck buyers, like myself, very friendly and relax waiting areas. More

by Jabir

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amanda Burby , Darral Porter

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Dec 29, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much, Jabir, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 27, 2024

Dealership Rating

Employee Rating

Tooo expensive on sale and service. I don't want to go to this place. I don't want to go to this place. More

by NAHARAKHANAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Vladimir Kochubey, Loan Pham , Nicolas Caicedo

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Dec 28, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 10, 2024

Dealership Rating

Employee Rating

Amanda and finance were great. Made the deal work for me. We'll versed in the product. No Hassel. And delivered the car to my home Made the deal work for me. We'll versed in the product. No Hassel. And delivered the car to my home More

by john.seguin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vladimir Kochubey, Amanda Burby , Kalo Brantley

Report | Print

Dec 11, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you, John, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Expect the Best! General Manager Ralph Sorrentino

Dec 13, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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