Brian Belviso | Page 52

The people at the front desk 😀 Upon entrance to the service center I was greeted by a man at the front desk. He was very kind and courteous to give me a shuttle service if I did not Upon entrance to the service center I was greeted by a man at the front desk. He was very kind and courteous to give me a shuttle service if I did not want to wait in the lounge. Luis our shuttle service driver was kind enough to take us to a nearby restaurant and we enjoyed some lunch. He was there within 10 minutes to pick us back up to bring us back to the dealership to find the car waiting and ready. More

by COCHISESLAUGHTER Verified Customer Verified Customer

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Oil change good It was fine but as I have been a Lokey VW customer for 7 years and my husband a Lokey Nissan customer for 15 years, I would have liked to have a comp It was fine but as I have been a Lokey VW customer for 7 years and my husband a Lokey Nissan customer for 15 years, I would have liked to have a comp oil change. I leased the vehicle in Jacksonville as the GM of Tom Bush all cars is a Family friend More

by zuzubell1205 Verified Customer Verified Customer

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Car overstayed at dealership. Not fixed, other pto Where do I start? Few months ago I bring my 2015 Jetta with 58k miles on it in, coz of water leaking into trunk lid, Lokey keep car for two weeks, cha Where do I start? Few months ago I bring my 2015 Jetta with 58k miles on it in, coz of water leaking into trunk lid, Lokey keep car for two weeks, charge me 400 bucks to change trunk opener. Few weeks ago, the problem re-occurs. I take car back in, they keep it for almost two weeks, don't return calls, then eventually tell me to go pick it up that they can't duplicate the problem. They give me back my car dirty, and with what appears to be a huge scratch down the left side like someone leaned on it, or slid a box down it or something, some one had also been smocking in it, and as I drive down the road with windows open to get rid of smoke smell, I discover my horn doesn't work, so I go back, they charge me $209 to fix the horn, which had been working when I took car in. I won't be buying a VW again, and If I did, I certainly won't be taking it to Lokey VW Clearwater. More

by blessnb Verified Customer Verified Customer

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good, quality work knowledgeable mechanics for the diagnostic of a special problem; on time work; courteous advisers, flexible in providing loaner, I salute the mech knowledgeable mechanics for the diagnostic of a special problem; on time work; courteous advisers, flexible in providing loaner, I salute the mechanics for working in this kind of sweltering weather conditions More

by dirkkwoeb Verified Customer Verified Customer

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Great, timely customer service Brian is always super helpful when I bring my car in for service. This time my car was leaking fuel, so it was a pretty stressful situation. He and Jo Brian is always super helpful when I bring my car in for service. This time my car was leaking fuel, so it was a pretty stressful situation. He and Joe set me up with a loaner car until they were able to make a diagnosis and fix the issue. Lokey has outstanding customer service. I highly recommend them. More

by Zoef22 Verified Customer Verified Customer

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always professional Great teamwork and competence at the service desk. Keeping high quality people like Antonio, Brian and others is greatly appreciated. Employees that a Great teamwork and competence at the service desk. Keeping high quality people like Antonio, Brian and others is greatly appreciated. Employees that are treated well pass that same quality on to the customer. More

by TEDBRYSON Verified Customer Verified Customer

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Simply the best The guys at Lokey VW are amazing and always go the extra mile. They really go out of their way to ensure my car and I are well taken care of! The guys at Lokey VW are amazing and always go the extra mile. They really go out of their way to ensure my car and I are well taken care of! More

by ocalifano Verified Customer Verified Customer

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CAN’T TOP THIS! I CONTINUE TO BRING MY 2010 VW TO THE DEALERSHIP FOR ROUTINE MAINTENANCE AND SERVICE AS NEEDED. I AM ABLE TO SCHEDULE CONVENIENT APPOINTMENTS AND BRIA I CONTINUE TO BRING MY 2010 VW TO THE DEALERSHIP FOR ROUTINE MAINTENANCE AND SERVICE AS NEEDED. I AM ABLE TO SCHEDULE CONVENIENT APPOINTMENTS AND BRIAN BELVISIO ALWAYS EXPLAINS ANY NECESSARY WORK AS NEEDED. HE IS PERSONABLE, PROFESSIONAL AND KNOWLEDGEABLE. THIS TEACHER GIVES HIM AN A+😊 More

by phillypejka Verified Customer Verified Customer

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Great service. They finished ahead of the estimated time and did additional service not scheduled! The staff was friendly and kept me up to date on the progress of m They finished ahead of the estimated time and did additional service not scheduled! The staff was friendly and kept me up to date on the progress of my repair. More

by Supercrazygrandma Verified Customer Verified Customer

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All star team Prompt turnaround in scheduling and rescheduling via the phone. Very thorough and helpful team in the service department. Brian's customer service was Prompt turnaround in scheduling and rescheduling via the phone. Very thorough and helpful team in the service department. Brian's customer service was superior to other advisors I have worked with at other dealerships. He explained the issues with the car and what the plan was on addressing them. He answered all my questions before I even asked them. Overall a great experience. More

by Ley Verified Customer Verified Customer

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