Brian Bladow

Signed documents on 6/13. Tag and registration is still not complete and I’ve reached out to 3 individuals at the dealership with no response to the status of my registration Tag and registration is still not complete and I’ve reached out to 3 individuals at the dealership with no response to the status of my registration and tag delivery. Great communication until the documents were signed. 7/23 Just received more documents to be notarized for tag application processing. More

by msmith Verified Customer Verified Customer

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No pressure applied. They were friendly and the facilities were clean and comfortable. I highly recommend this dealer. They were friendly and the facilities were clean and comfortable. I highly recommend this dealer. More

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The Volvo staff was attentive, generous with their time, knowledgeable on features, and worked to get me into a vehicle that had all of the key features I wanted, while keeping me at the budget I needed. M knowledgeable on features, and worked to get me into a vehicle that had all of the key features I wanted, while keeping me at the budget I needed. My credit is not amazing and they worked diligently to find a lender that made it all fit into a nice package. I was grateful for the years of experience that the team I worked with brought to the table. Last but most importantly, they treated me like a friend and made the experience that I was not looking forward to an enjoyable one. I recommend the staff and Volvo Sacramento hands down! More

by JENNIFERBOULANGER01 Verified Customer Verified Customer

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Excellent buying experience. Quick in and out and no hassle. Excellent service. Would definitely buy from them again. Quick in and out and no hassle. Excellent service. Would definitely buy from them again. More

by TTLAI77 Verified Customer Verified Customer

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Everyone was great! Jess was super friendly and helped inform me about the features on the vehicle. Justin assisted with notifying when the vehicle arrived and finance o Jess was super friendly and helped inform me about the features on the vehicle. Justin assisted with notifying when the vehicle arrived and finance options. Brian in Finance was very informative on the process and was great! Truly, our experience with this dealership and staff was above and beyond what we were expecting! More

by KINGERSOLL22 Verified Customer Verified Customer

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We had set up an appointment to look at a Volvo XC90 on a Friday afternoon, with a pre-approved auto loan. The team at Niello Volvo were very attentive to our needs, acted quickly and also presented us with Friday afternoon, with a pre-approved auto loan. The team at Niello Volvo were very attentive to our needs, acted quickly and also presented us with a better auto loan. More

by TORBENRANKINE74 Verified Customer Verified Customer

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MJ and Bailey were fantastic. I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo fa I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo family members. This was the most honest process I have ever encountered at any dealership with zero mark-ups or hassle. The finance associate is a civil engineer who decided he loved this dealership so much he stayed after college. This is a direct result of superb top-down leadership you just don’t see much of anymore. When we went to Volvo in Van Nuys they raved about the “Nielo reputation.” We’re lucky we have them here in Sacramento! More

by JAMES.EVANSJR Verified Customer Verified Customer

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The whole team at Niello Volvo always make you feel part of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a wa of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a way that's easy to understand. Matt has always been great at getting my regular maintenance sorted. Jessica is always a pleasure to buy a car with and Brian made the paper work a breeze. Luke was also excellent and over seeing and doing the last final parts to the trade and sale. More

by jimmydeanrobson Verified Customer Verified Customer

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They helped us buy a wonderful car. We are so happy with our new xc60 We are so happy with our new xc60 More

by EILEENFOSTER218 Verified Customer Verified Customer

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I was expecting a headache with the purchase process but Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a consider Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a considerable trek back. The process in the dealership was smooth - Sean was OUTSTANDING and made a long, stressful day so much better. I worked with RJ to get the quote sorted before coming to the dealership. Overall, the experience was as expected but I never feel good about having sales try to slip in another unnecessary cost. RJ was agreeable about backing down when I insisted that certain additions that he kept trying to add in (ex: the GPS tracker, powder coated hubcaps) be excluded. I never actually met Justin - he was busy and was originally going to step in on RJ's day off. But Sean picked up the slack and was the hero of the experience. More

by JM Verified Customer Verified Customer

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