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Cole Kelley
Cole Kelley at Niello Volvo Cars Sacramento

Cole Kelley

Sales Consultant

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Cole Kelley

June 18, 2026

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Employee Rating

Their service center is why I keep my Volvo. Rick is top-notch and always provides very consistent, excellent, and knowledgeable service. They always put the customer first and always have our More

by llejanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Rick Fuentes

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Jun 18, 2026

Niello Volvo Cars Sacramento responded

We’re thrilled our service center, guided by Rick’s expertise, keeps your Volvo XC90 running smoothly. Knowing you feel we always put your needs first means a great deal. Thanks for trusting us with your XC90. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 13, 2026

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I highly recommend this dealership they are excellent customer service they really care about you and they try their best and they got me what I needed and I'm so happy with everything they've done for m More

by KERRYCAZARES
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow , Everyone helped me was great and everyone in there was friendly and said hi to me I felt at ease and comfortable

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Jun 15, 2026

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 06, 2026

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Friendly staff made the process easy. Cole was very helpful in showing the cars and Carl helped with the initial tech overview. More

by DANIELSONS5
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Recommend Dealer
Yes
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Jun 06, 2026

Niello Volvo Cars Sacramento responded

Great to hear our team made the process smooth and easy. Cole will be pleased to know his guidance while you explored our Volvo models was helpful. We appreciate your feedback and look forward to serving you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 12, 2026

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Always a pleasure doing business with Niello Volvo, this is our 2nd time purchasing a car from them and the transaction has always been smooth and efficient. More

by Allen Timoteo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riley Eastburn

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May 12, 2026

Niello Volvo Cars Sacramento responded

Thank you for choosing us again for your Volvo XC90 purchase. It’s rewarding to know the process has been smooth and efficient both times. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 09, 2026

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Helped us from beginning to end with our custom order - answered all of our questions and treated us well. More

by BWMITCHE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 09, 2026

Niello Volvo Cars Sacramento responded

We appreciate you sharing your experience. Cole is glad to have guided you through your custom Volvo XC60 order and answered every question along the way. Thank you for choosing us, and enjoy your new vehicle. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 10, 2026

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Matt has been an awesome service adviser for past couple of years. As my family is a Volvo family. Matt has helped us take care of ours cars very well. Thank you. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark, Matthew Jeffery, KC Ramos

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Apr 10, 2026

Niello Volvo Cars Sacramento responded

We’re thrilled to hear that Matthew has provided excellent care for your Volvo family over the past two years. Thank you for trusting us with your XC40 and for your continued support. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 29, 2026

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Awesome staff, very professional & accommodating. If you looking for quality & good deals, this is the place to go. More

by VICTORIACOLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Jorgen Eiremo, Riley Eastburn, Jordan Kramer

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Mar 29, 2026

Niello Volvo Cars Sacramento responded

We’re grateful you found our team so accommodating and professional. It’s wonderful to hear you enjoyed quality and great offers on your Audi. Please let us know if we can help with anything as you enjoy your vehicle. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2026

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Employee Rating

Great staff and just a really nice place! They offered a great solution when I was buying a new car! A special thanks to Cole, who handled the entire sales process :) More

by Aleksei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

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Mar 24, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear you appreciated our friendly atmosphere and dedicated staff. We’re glad Cole guided you through the process and found the right solution for your used Ford Escape Hybrid. We value your five-star rating and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 22, 2026

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Cole was very helpful and Patient. Justin cooperated In making the deal. Also kudos to Brian Bladow who composed the purchase so that we could take the car home with us. Thank You, More

by ALEXGCHRIS
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Brian Bladow

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Mar 22, 2026

Niello Volvo Cars Sacramento responded

We’re grateful for your 5-star review and pleased that Cole’s patience, Justin’s cooperation, and Brian’s careful preparation made it possible for you to take your Volvo home smoothly. Enjoy every drive and feel free to reach out if you need anything. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 17, 2026

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Employee Rating

A bit of follow up text messaging was needed to get answers but staff was gently and kind. I have issues with the just purchase vehicle wich was a bit frustrating. I need to take the new car to the d More

by CDIAZ_DE_LEONLICON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow

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Mar 18, 2026

Niello Volvo Cars Sacramento responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. TJ Upton General Manager tupton@niello.com (916) 245-2231

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